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Acura of Peoria
Peoria, AZ
1,893 Reviews
Serving the Peoria area, Acura Of Peoria, located at 9190 W. Bell Rd. in Peoria, AZ, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,893 reviews
December 05, 2023
Poor experience, vehicle had a loud noise from the back during the test drive - was told the noise was from the new snow tires installed. Brought back 2 weeks later and ended up paying $2800 in repairs fo during the test drive - was told the noise was from the new snow tires installed. Brought back 2 weeks later and ended up paying $2800 in repairs for damaged right & left lower arm and rear struts, was told by Service the car should have never left the lot. Also advised I bought a 'lower end car' (very insensitive), apparently my money for a used car had no value whatsoever. More
by TJ
Employees Worked With
Grady Gradias
December 04, 2023
Brought my 2017 Acura RDX in with a brake issue. I explained that I had replaced the rotors on the car twice and that was not the reason the brakes shook the wheel when braking. $185.00 later they c I explained that I had replaced the rotors on the car twice and that was not the reason the brakes shook the wheel when braking. $185.00 later they came back that the 2 day old rotors were warped and wanted to do a complete brake job for $1500.00. Drove away upset and started reviewing the issue myself. Replaced the calipers and found that the left one was not functioning properly and replaced the front calipers and the problem went away. Got a call from Melanie and wanted to know how my service experience was and repeated the story and asked for my 185.00 back as their diagnosis was incorrect. NO call. Three days later I called and asked Melanie what the status of my request for a refund. Had to go through the story again. No response. At that point I gave up. DO NOT BUY A CAR OR GO FOR SERVICE TO ACURA OF PEORIA. More
by phxrider
Employees Worked With
Melanie
October 29, 2023
Very good buying experience, will recommend dealership to friends and associates, very knowledgeable sales force, great experience friends and associates, very knowledgeable sales force, great experience More
by petemcneal1717
Employees Worked With
October 24, 2023
If I could give Acura of Peoria zero stars I would. I called and made an appointment to view a car and was texting the sales associates to confirm status as we were driving down from Prescott. Not only I called and made an appointment to view a car and was texting the sales associates to confirm status as we were driving down from Prescott. Not only did we not get any notice that the car was sold, but the front desk sales associate told us he would call us back with the status and never called back. Huge waste of time. Don’t trust Acura of Peoria, they don’t respect their customers. You should take your business elsewhere! More
by Benjamin.e.roe
Employees Worked With
Yanet Hernandez
October 22, 2023
Exceptional Customer Service! No hassle purchasing a vehicle. Staff is friendly & willing to work with you! No hassle purchasing a vehicle. Staff is friendly & willing to work with you! More
by Janice
October 11, 2023
Excellent staff excellent experience. Professional through and through. Lawrance, Jessi and Kevin in finance all so easy to deal with and the process did not drag out. Top notch dealer! Professional through and through. Lawrance, Jessi and Kevin in finance all so easy to deal with and the process did not drag out. Top notch dealer! More
by Lpuryear
Employees Worked With
October 04, 2023
I was told byDevin Ferrer, Service Advisor, that my 2015 Acura RDX needs a replacement of an intermediate shaft assembly because it is leaking oil, cost to me around $1,600. A second opinion indicated that Acura RDX needs a replacement of an intermediate shaft assembly because it is leaking oil, cost to me around $1,600. A second opinion indicated that I have all electronic parts, and it has no oil or transmission fluid to leak. The picture given to me was a generic picture, not my car. The previous time I was there was to check my air conditioner. I paid around $300 when the problem could have been solved for maybe $50. I have been doing business with Acura Dealers for 17 years because I trusted them. No more! You have lost a loyal customer. Carolyn Daniels. More
by carolyndaniels339
Employees Worked With
Devin Ferrer, Service Advisor
October 02, 2023
From initial time I went to this dealer, thru delivery, everybody i came in contact with was friendly, transparent, and professional. everybody i came in contact with was friendly, transparent, and professional. More
by AZ Buck
Employees Worked With
Sebastian Gomez, along with Rob (sales Mgr)
September 22, 2023
We had a really good experience buying our new car here. We drove from Mesa and it was worth it. We drove from Mesa and it was worth it. More
by cinesuz
