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Acura of Peoria
Peoria, AZ
1,893 Reviews
Serving the Peoria area, Acura Of Peoria, located at 9190 W. Bell Rd. in Peoria, AZ, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,893 reviews
June 07, 2024
I have had many BMWs and Mercedes. I have never received the level of professionalism from start to finish as I have with Acura Aurea. Of Peoria. The bonus is I love the car. MDX highl I have never received the level of professionalism from start to finish as I have with Acura Aurea. Of Peoria. The bonus is I love the car. MDX highly recommended thank you from the manager to the sales person to the finance department. More
by Ssz111
June 04, 2024
Friendly, courteous and informative interaction with my sales consultant and sales manger. My only comment is the Zaktech , MPP and Club Plus service agreements could have been explained better and that th sales consultant and sales manger. My only comment is the Zaktech , MPP and Club Plus service agreements could have been explained better and that they were optional. More
by jbedelstein51
Employees Worked With
Tony Nguyen
May 02, 2024
Worst experience I have ever had at a dealership. Salesman had every excuse for why the AC was not great on a 2-year-old car. When it came to price suddenly a used car went up over $3000 in extra " Salesman had every excuse for why the AC was not great on a 2-year-old car. When it came to price suddenly a used car went up over $3000 in extra "options" that could not be removed from a used car, and they refused to work on price at all. Bait and switch on the sticker price as they said the online price was just "not updated yet". I would never recommend this place to anyone with these shady practices. Should be illegal to post a price online and not disclose there are extra fees besides tax/title/paperwork. Days later and they still have not updated the price to the correct amount on their own site so it's clearly a tactic to get you in the door and rip you off. Stay away from this place. More
by Loganatf2001
April 30, 2024
Had a great experience buying from Jorge. Knows his stuff and knows what he’s doing. I highly recommend! Knows his stuff and knows what he’s doing. I highly recommend! More
by Izee
Employees Worked With
April 29, 2024
George picked me up at the hotel and the service I got at the dealership was great . In and out within 2 hours at the dealership was great . In and out within 2 hours More
by Jamesguthrie33
Employees Worked With
April 15, 2024
Dealership refused to cancel/refund an add-on warranty. I bought the car 10 days ago and the contract says the warranty is cancellable within 30 days of purchase. I consider this to be unethical and il I bought the car 10 days ago and the contract says the warranty is cancellable within 30 days of purchase. I consider this to be unethical and illegal and am looking into legal options to reverse the transactions. Avoid this dealership at all costs. More
by jeffospina
Employees Worked With
Tony Nguyen
March 15, 2024
Watch out for these guys. Was in need of a car after an accident and didn't have a whole lot of time. Car was advertised on-line at reasonable price. I flew from out of t Was in need of a car after an accident and didn't have a whole lot of time. Car was advertised on-line at reasonable price. I flew from out of town to buy. Upon arriving, Acura jacked up the price with extras they refused to remove and insisted I Had to finance with them or pay even more even though I had other options. With costs of flying, hotel, etc. I made an economic decision to go ahead and buy. Car is fine. However, this felt like a bad bait and switch. If you are not going to actually sell the car at advertised price, give the buyer a heads up that could happen. I could afford to take the hit, others may not. Acura Peoria experience was not a good experience and left a very bad impression. More
by uninonbene-siete
Employees Worked With
Ben - Sales - 5 Stars
March 13, 2024
The staff at Peoria Acura is wonderfully attentive. It makes buying a car easier and less nerve wracking. I feel like I could go back for help any time. It makes buying a car easier and less nerve wracking. I feel like I could go back for help any time. More
by Evie Jontz
March 03, 2024
Jessi is an excellent salesperson. She was very helpful in taking us through the lease process. She was very helpful in taking us through the lease process. More
by Deb
