Back

Acura of Peoria

Peoria, AZ

4.4
1,893 Reviews
Serving the Peoria area, Acura Of Peoria, located at 9190 W. Bell Rd. in Peoria, AZ, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Contact Dealership

9190 W Bell Rd

Peoria, AZ

85382

Directions

By Type

Showing 1,893 reviews

September 02, 2024

Worst place to get your acura parts from there. Quality of the parts made my issue with emission system worse because if the very poor quality. And the return policy is nit clear on the website, so More

by M A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Quail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Hancock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Cavanaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Soza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Brunson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Appleton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Acura of Peoria responded

We are sorry to hear about the issues you've encountered with the parts and our return policy. We strive to ensure our customers receive quality products and clear information. We’d like to address your concerns directly and work towards a resolution. Please contact Vince Hancock, our Service Director, at 623-523-0870, and he will assist you with this matter. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.

August 29, 2024

Jorge was very helpful and knowledgeable will come again in the future. Great job Acura of Peoria. More

by csrobinson1203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn from Finance
August 29, 2024

My own experience and subsequent review are based on pricing, lack of upfront transparency, and unnecessary add-ons that inflated the advertised price of the car by 22.5% (not including taxes, title, an More

by Fallon
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Internet Sales Manager
August 28, 2024

1st choice NEVER go to Dealership, Acura of Peoria changed our minds, They were Awesome! More

by ddlemk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Townsend
August 20, 2024

Jessie, our sales representative was phenomenal. After experiencing what I will simply say was scam artist sales techniques at a dealership we visited prior to visiting Acura Peoria, working with Je More

by sbenken05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Wirski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Acura of Peoria responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive interaction with our team at Acura Peoria. We are so glad that we could provide you with a seamless and enjoyable car buying experience. We truly appreciate your recommendation!

August 18, 2024

Came in with an issue that only a new car would fix, Jorge got me all squared away with exactly what I needed. S/O to him ! More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Townsend
August 13, 2024

Well done Acura of Peoria. You made our car buying experience painless and smooth. Shoutout to Tony N. for his sense of humor, going above and beyond, and his transparency! More

by Philipliles22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
July 12, 2024

I live out of state and purchased a car from this dealership. I paid cash and my son picked up the car. I did not receive the title to the car and they have told me they do not have it and are trying More

by holmes.21
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Ou
Aug 19, 2024 -

Acura of Peoria responded

Thank you for bringing this matter to our attention. We're sorry to hear about your experience. We understand how important it is to have the title promptly, and this situation is not reflective of the standards we strive to uphold. To address this issue as quickly as possible, please reach out to Jessica in Customer Service at 833-796-1425. She will be able to provide you with the necessary updates and work towards resolving this matter to your satisfaction.

June 10, 2024

Pleasant experience and friendly employees. No pressure to buy,got a tour of the facility, and snacks. They had some of the lowest priced used vehicles I've seen in the valley and a great selec More

by guinnesschick75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Acura of Peoria responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 08, 2024

Pleasant experience very courteous and professional the only negative was after spending nearly $40,000 my vehicle was delivered with a Crack in the windshield which was covered by sales stickers and I now More

by Cashcarr1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Wirski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen from finance.
Jun 10, 2024 -

Acura of Peoria responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.