Acura of Peoria

I had the worst experience shopping for my car with this dealership. I have contacted the dealership to get new car. The price what the dealership quoted for Acura TL w/Tech package was not working for me. dealership. I have contacted the dealership to get new car. The price what the dealership quoted for Acura TL w/Tech package was not working for me. But i got a call during the month end. Since i was not available in town & will be out for the next 2 weeks, we have agreed upon an out of door price. I was asked for a $1000 deposit which i did. John Walden (salesman) sent me emails about the deal: Acura TL W/Technology Package and color of car, the Vin number & stock number & out of door cost. So i didnt go to any other dealer. When i came to do all the paperwork and pick the car, John & Ben told me that they had quoted the price wrong and cant offer me a deal on this car. I have asked what was the deal that was discussed earlier. They couldnt answer. When i was talking with the sales manager (Patrick), trust me, he dosent even know how to behave with the customer. I dont think he deserves to be a manager. He first said they coudnt make a deal as their salesman & his team had miscommunication. When i asked about the email, he just denied it. He said how do i know if that email was real or not. I wanted to talk to Rich (General Manager). But i was told that he doesnt come to this office and he is out of town for 2 months. I dont know how far was that true. Botton line, when the dealership made a deal and had it on paper, they were cheating me. There is no way i can trust these guys here. More

Went in for service of my Ridgeline and met Stanley while waiting and ended up purchasing the TL on the showroom floor. Stanley did a great job. All was very good - delivery was fair, clearing out the waiting and ended up purchasing the TL on the showroom floor. Stanley did a great job. All was very good - delivery was fair, clearing out the Navi, previous owner info from Chicago, they're peronsal info and their hands link was not cleared out - not good. TL is still showing in its diagnostics review on the Navi that work needs to be done from as early as January '11 and it appears this was not addressed. Will need to return to Acura. TL Vehicle overall - Honda has done another great job, I'm impressed, Again. More

We visited this dealership after searching the web for the model we wanted. They had a model that fit exactly what we wanted and the price listed on the internet was fair enough. The salesman, Jesse Ston the model we wanted. They had a model that fit exactly what we wanted and the price listed on the internet was fair enough. The salesman, Jesse Stone, was the one to help us out and take a test drive. Jesse was friendly and professional and best of all not the pushy type! The sales manager, Ben Quail, was very professional and made everything go smoothly. We give a high rating for this salesperson and dealership because we felt completely relaxed at all times and never pressured. They were willing to negotiate on the price of the vehicle and we agreed on a price that made all parties happy. Michael Meewes in financing was very patient and professional and made us feel comfortable. The entire process was completed very quickly compared to all other dealers I have purchased from in the past. More

Steve did a great job listening to what I needed and was patient and thorough in his endeavor to help me find the car I was looking for . He was very helpful. It was a family affair he was attentive to ever patient and thorough in his endeavor to help me find the car I was looking for . He was very helpful. It was a family affair he was attentive to everyone in my entourage. He did a great job and I would work with him again. Ben Quale did a great job helping me put the deal together. Overall they were great to work with. More

I bought a used TL from Peoria Acura. The sales staff was very patient with me and answered all my questions. I really felt I got the best deal on a great car. Mr. Gomez helped me with all the gadgets in the very patient with me and answered all my questions. I really felt I got the best deal on a great car. Mr. Gomez helped me with all the gadgets in the car, so I can fully enjoy all the features. More

Very polite, no pressure, answered all questions and understood what I was looking for in a car. Very happy with the customer service I received and would recommend this dealership to others. I was also understood what I was looking for in a car. Very happy with the customer service I received and would recommend this dealership to others. I was also impressed with the knowledge he had of the car that I was interested in purchasing. More

Everyone we worked with at Acura of Peoria was very friendly, professional, and responsive to our needs. They listened to what we were looking for, searched several other locations to find possible car friendly, professional, and responsive to our needs. They listened to what we were looking for, searched several other locations to find possible cars that matched our needs, and patiently offered guidance as we were making our decision. The process was efficient from start to finish, and we drove away in our car the same day. The level of respect the employees of Acura of Peoria show their customers was wonderful. More

Steve was very straight forward and offered a fair deal from the start. I have always hated dealing with car Salesman in the past, but this was different. They just seemed like good people. Although I did from the start. I have always hated dealing with car Salesman in the past, but this was different. They just seemed like good people. Although I did not purchase a vehicle, I will call Steve when I am ready! More

This dealership has the largest selection and variety of used car inventory I have seen in the valley. I looked for a long time for the right used car. When what I wanted wasnt on this dealership's lot they used car inventory I have seen in the valley. I looked for a long time for the right used car. When what I wanted wasnt on this dealership's lot they searched all the local dealer lots to find exactly what I wanted. The salesmen, Jorge Gomez, really went out of his way. I gave this dealership top marks because they deserve it. Thanks again More

I recently had the pleasure of working with Jorge Gomez. What a relief to know there are sales people, specifically in the car industry, that are as easy to work with as Jorge. At no time did I feel pressu What a relief to know there are sales people, specifically in the car industry, that are as easy to work with as Jorge. At no time did I feel pressured, or feel that he was "only trying to make a sale." As soon as I stepped foot on the lot, he was there to greet us, now usually I ask for some time alone to browse (you know how pushy some sales people are), but Jorge seemed so genuine that I went ahead and let him take the lead. Two hours later I was driving home in a beautiful certified TL. I would highly recommend this dealership, and Jorge, for anyone looking for a new or used vehicle. This was my first experience with Acura of Peoria, and it definitely will not be the last. I have full confidence in the entire staff, if they are anything like the individuals that I dealt with there. More