Acura of Peoria

I hate dealerships and salesman! But Trevin changed that! My experience was the best I have ever had and I can't wait to go back! Thanks Trevin! My experience was the best I have ever had and I can't wait to go back! Thanks Trevin! More

I recently purchased a used Dodge Magnum and was very satisfied with my overall experience. There were some hiccups along the way but when brought to the attention of the manager, they were dealt with p satisfied with my overall experience. There were some hiccups along the way but when brought to the attention of the manager, they were dealt with promptly and quickly. I appreciate all the work they did in helping get my vehicle and plan on going back when I decide to do another trade in! More

My wife and I went in to trade in our car. We ended up getting Jesse Stone, and we told him what we were looking for. A few minutes later, he showed us exactly what we had requested. However, after lookin getting Jesse Stone, and we told him what we were looking for. A few minutes later, he showed us exactly what we had requested. However, after looking around just a bit more, we found an even better deal for the same exact car. He was helpful in negotiating a price that we could work with and in the end gave us great, non stressful experience. More

About two years ago, I moved to the North Valley and have had to slowly change trusted retailers and service providers over time. When I began toying with the idea of replacing my car, I stopped by Acura of had to slowly change trusted retailers and service providers over time. When I began toying with the idea of replacing my car, I stopped by Acura of Peoria. I was only in the beginning stages of looking, but felt that if a good deal could be reached; I was ready to buy that day. The staff at Acura of Peoria took great care of me. Due to some poor decisions in the past, I was difficult to finance, but salesmen Freddie and George went to bat for me. In the end, I drove three different used cars, keeping them open several hours after the official close time. Not only that, but they gave me a great deal on my trade-in and a good price on my new, to me, car. I would recommend the staff at Acura of Peoria to friends and family. More

We purchased a 2011 MDX from Acura of Peoria back in April and I'm just now getting around to writing a review (August 2011), I was recently in for service and had a great experience. I wanted to come b April and I'm just now getting around to writing a review (August 2011), I was recently in for service and had a great experience. I wanted to come back and give this dealer Kudos for not only their service but the sales department and financing was a great no hassle process. Truly one of my best new car buying experiences I can remember. Thank you all and keep up the great work. More

Jesse Stone was an excellent salesman. He was kind, courteous, and got us the deal we were looking for. I would recommend him and this dealership to any friend. Jennifer courteous, and got us the deal we were looking for. I would recommend him and this dealership to any friend. Jennifer More

Dealership staff seemed friendly enough while negotiating the car purchase, but simply lied to me about both the condition of the vehicle ("needs nothing") and about the equipment the vehicle possessed (and the car purchase, but simply lied to me about both the condition of the vehicle ("needs nothing") and about the equipment the vehicle possessed (and I, not being a mechanic, trusted them to be telling the truth). Within weeks after completing the purchase, several thousand dollars of long-neglected, necessary repairs were diagnosed (by several unrelated, AAA-approved area mechanics), and I was informed that the car did not, in fact, have the equipment stated on the "Kelly Blue Book Wholesale/Retail Breakdown". Upon informing the dealership's General Manager, Mr. Woods, of this, he basically said "prove it"; when I did (by sending him copies of the dealership's written advertisements, claiming a certain equipment package), he asked what I wanted him to do about it. I was willing to "eat" the un-diagnosed repairs as the "cost" of buying a used vehicle, but requested that they make their advertising claims, true...ie, by adding, at their cost, the $500 tow package, that they'd said the vehicle was equipped with (it had a (visible) hitch, so I had no reason @ sale to doubt them, but DIDN'T have the (not readily visible) transmission and power-steering coolers, which are an implicit part of said tow package. Mr. Woods refused. I then asked that they instead install, at their cost, but at MY expense, said package (ie, where I paid cost for the equipment, and they simply put it on), and again Mr. Woods refused. Acura of Peoria is owned (as is Showcase Honda on Camelback, etc etc) by Automotive Investment Group and Larry and Cecil Van Tuyl...after 20+ years and multiple new and used vehicle purchases here in the valley and familiarity with Van Tuyl sales and service practices, I will never, ever do business again with any Van Tuyl dealership. More

I went into Acura of Peopria with an expectation that it would be a bad experience. I was instantly surprised but the level of professionalism and courtesy extended to me at first but I kept waiting for th would be a bad experience. I was instantly surprised but the level of professionalism and courtesy extended to me at first but I kept waiting for the inevitable letdown... it never happened. Prior to coming to Acura of Peoria I had a negative experience with another area dealership. Specifically I was discouraged away from looking at new car options as the sales rep stated I would experience sticker shock and should look at used car options instead. What the Sales rep did not understand by my appereance was that I have A+ Credit,substantial income, long term employmentand Net Worth. At Peoria of Acura I recieved A+ service at every turn. Having a Sales background myself I appreciate when every request recieves the necessary attention and most importantly there were no excuses. My sales process started on the the web leveragiung truecar.com and ended with great one on one service. I would highly reccomend Acura of Peoria, If you are looking for a great straight shooter ask for Jesse Stone. Lastly .9% financing made my decision very easy. More

when me and my wife walked into the dealership we were greeted with a smile by Freddy. We let Freddy know what kind of car we were looking for and the price we were willing to spend. He spent time talking greeted with a smile by Freddy. We let Freddy know what kind of car we were looking for and the price we were willing to spend. He spent time talking with us and then showing what was available on the lot. when we did not want any of the cars that were in the dealership he advised us we had choices from other dealerships they worked with. while searching online we found a Dodge caliber that we wanted to see only it was in Scottsdale. we then took a ride to the other dealership and picked up the car we liked. when it came to doing all the numbers Freddy helped us understand why certain numbers were the way they were. we spent a total of 7 hours with him and it flew by because of the constant conversation and making us feel welcomed into the dealership. in the future i will definitely be recommending him and this dealership to friends and family More

Everyone at this dealership is committed and passionate about the cars and the customers;they professionally demonstrated that they want to work with the customer.The team here is polite and interested in about the cars and the customers;they professionally demonstrated that they want to work with the customer.The team here is polite and interested in developing a relationship and not just making a sales.The total experience here is much more appealing than the take it or leave it attitude at Acura Scottsdale ,especially with the Sales Manager.If you live closer to Scottsdale Acura,do yourself a big favor and take a short drive to Peoria Acura to get excellent expertise and experience in a friendly place.Herb S. More