Acura of Peoria

Very unprofessional used car sales organization. They are agressive, and dishonest. They will not honor the price they quote. They change the pricing with an array of reasons. Examples: "that salespers are agressive, and dishonest. They will not honor the price they quote. They change the pricing with an array of reasons. Examples: "that salesperson is not here right now", " we cannot find any paper work" etc. etc. They then offer to sell the car at a completely different cost. This is the most unprofessional dealership I have every dealt with, and will never deal with them again. It is shameful excuse for an Acura dealership. If you have similar experiences, report them to Acura, in Torrance,CA., customer relations, ATTN:Fred. More

I was buying my Acura Rl off lease. Doug was very helpful and informative. There was a couple times he didn't know the answer to my question and instead of making up an answer , he went out and foun helpful and informative. There was a couple times he didn't know the answer to my question and instead of making up an answer , he went out and found the answer out. I left the dealership feeling as though things progressed exactly as I had expected that they would when I had originally set up the lease. I felt that I was treated very fairly and was very pleased with my purchase and my experience with Acura of Peoria and especially with Doug Randall. Kevin More

Nico Ranjbar worked with me on several visits I made while deciding which Acura I felt would best meet my needs. He was always pleasant, professional, and never pressured me. while deciding which Acura I felt would best meet my needs. He was always pleasant, professional, and never pressured me. More

I was able to get financed when everyone else told me I couldnt. Acura of Peoria is the best. Made it easy, and kept all of their promises couldnt. Acura of Peoria is the best. Made it easy, and kept all of their promises More

I can to acura with possible intensions of buying a new car. I dealt with Trevin Heard, who made me very comfortable and did not pressure me into something that I did not want to do. Although I did not buy car. I dealt with Trevin Heard, who made me very comfortable and did not pressure me into something that I did not want to do. Although I did not buy a car that day, I will buy one from Acura of Peoria their customer service was phenomenal!!! More

The only thing that was negative about this experience, was the first financial proposal came back with an offer of 5.9% interest. The website had advertised for 0.9%. I just thought that was dishonest. was the first financial proposal came back with an offer of 5.9% interest. The website had advertised for 0.9%. I just thought that was dishonest. More

We have been dealing with Acura of Peoria on a refund for a canceled warranty for over three months now. They have lost our paperwork, not returned our phone calls, and not followed up on the situation at al a canceled warranty for over three months now. They have lost our paperwork, not returned our phone calls, and not followed up on the situation at all. We've watched the managers talk down to their employees in front of customers, and their service to us has been awful. They have been condescending to us, they've lacked any empathy for the time we've wasted or our frustration in this, and have yet to apologize for any of their errors. It looks like they've received many good ratings from others, so I'm not sure what the disconnect has been with this situation but it has been terrible. I would never buy from them again after this. More

I was greeted promptly and professionally, had my questions answered honestly and was able to painlessly negotiate a good price on the vehicle I wanted to purchase. No pressure involved. questions answered honestly and was able to painlessly negotiate a good price on the vehicle I wanted to purchase. No pressure involved. More

The salesman Danny went above and beyond to meet my needs without showing any frustration on his behalf and got me into a car that I am very satisfied with. He was not pushy when it came time to sign the con without showing any frustration on his behalf and got me into a car that I am very satisfied with. He was not pushy when it came time to sign the contract and he asked what I can afford to put down as opposed to what I new to put down, the paperwork process went by fairly quick and I was on my way. I was very satisfied with the respect and knowledge from the entire staff. I would recommend Acura of Peoria to anyone. More

I have waited a week to write a review of the dealership. I am pleased to report this dealership has called twice in my first week of ownership to follow-up on my satisfaction. Additionally, the simplicity o I am pleased to report this dealership has called twice in my first week of ownership to follow-up on my satisfaction. Additionally, the simplicity of the process while buying the car made my long drive to Peoria worth it. This is my first Acura, and if it is as dependable as I have read, I will definitely go back to this dealership when our other car is ready to be replaced. More