Acura of Peoria

Glenn Dobson made me feel like a valuable customer and was very courteous. Ben Quayle went above and beyond to help get the deal done. was very courteous. Ben Quayle went above and beyond to help get the deal done. More

The most impressive part of my enjoyable car-buying experience was the knowledge of Mr. Doug Randall. At no time did I feel I was being uncomfortably pressured into purchasing a new vehicle--this guy experience was the knowledge of Mr. Doug Randall. At no time did I feel I was being uncomfortably pressured into purchasing a new vehicle--this guy deserves a raise! More

Doug Randall is a mature well seasoned sales person with a great sense of humor.He knows how to deal with all the buying issues without wasting a lot of time. This is a great quality. He is very product kn a great sense of humor.He knows how to deal with all the buying issues without wasting a lot of time. This is a great quality. He is very product knowledgeable, of the models he sells, as well as comparing features with the competition. As I get older, well into Medicare, I get frustrated with the younger "car salesmen" who are fast talking empty suits. As a result I usually avoid auto show rooms. Doug was a breath of fresh air! I may even consider buying another vehicle in the next year and it will certainly will be through Doug. I will recommend Doug to all my "mature" friends without any reservation. Stan W Sapkos D.D.S. More

We contacted the dealer through the internet, Fred called us back and set up an appointment with us. We were interested in a lease and had a figure in mind and I don't know how but he made it happen. This us back and set up an appointment with us. We were interested in a lease and had a figure in mind and I don't know how but he made it happen. This is the 4th acura we have acquired through this dealership. We are very satisfied with all aspects of the transaction. Thank you Fred More

We went in to look at a used vehicle we saw online. We met with Glenn Dobson and he was knowlegeable and friendly. Absolutely no hard pressure. We met with finance manager who also explained everything met with Glenn Dobson and he was knowlegeable and friendly. Absolutely no hard pressure. We met with finance manager who also explained everything in detail and took the time to answer all our questions. We had been to several dealerships and always left frustrated with the whole car-buying experience. We purchased the vehicle we came in to see; received a fair price for our trade in, and will definitely recommend Acura of Peoria and Glenn to others. More

My husband and I were lingering around the lot trying to find what would be my second preferred pick for a new vehicle, when Fred approached us to help. Immediately he jumped on to what we wanted and he rec find what would be my second preferred pick for a new vehicle, when Fred approached us to help. Immediately he jumped on to what we wanted and he recommended what would be more suitable for us. I absolutely loved the experience and for being a frist time car buyer, customer service was exceptional. Fred was honest and very polite. He didnt play games and we walked out the same day within a couple of hours with a brand new 2012 Acura TSX Special Edition. I dont know what else I love more than this car. Acura of Peoria did great! More

I have to say that I was leery going into a luxury dealership looking to buy a used car that was not super high value; I was pleasantly wrong-headed.I expected to be treated like a second class custom dealership looking to buy a used car that was not super high value; I was pleasantly wrong-headed.I expected to be treated like a second class customer at best. Instead Jorge treated me like I was the most important deal that he had ever tried to close. And the finance guys (Mike & Mike) were absolutely low pressure. Nobody tried to force anything down my throat, or corner me and hold my car keys hostage (I have had some pretty tense moments buying cars), and the salesmen didn't multiply (If you've ever bought a car at a high-pressure dealership, you understand what I mean.). I have to say that I will always look at this dealership first for a car, even if I am looking for a different brand. It is quite and peaceful inside, there are no strange half-empty, devoid of personal effects little cube offices they stuff you in for hours on end, while the evil trolls (So the stigma would seem) behind the curtain fiendishly contemplate whether or not the last $500.00 you want off the car will bankrupt the dealership or not. No piece of paper with bolder and bolder red writing scribbled aggressively over your offer being passed back to the evil trolls behind the curtain more times than a pin ball in a 50's diner. So if you are like me -and are a little on the assertive side- and don't respond well(?) to the typical high pressure, think they have you by the family jewels type of sales tactics, this is the place to go. I am sure all of the sales staff are great, but I recommend Jorge Gomez, as he is the only sales guy I met, and by proxy the only sales guy I can honestly speak about. More

This is our 2nd buying experience with Acura of Peoria. Recently, we leased a vehicle with Doug Randall. I initally met him over the phone and I was impressed with how easy he was to reach. He always answe Recently, we leased a vehicle with Doug Randall. I initally met him over the phone and I was impressed with how easy he was to reach. He always answered his phone and called me back promptly. I truly had that sense that he was "working for me." When we came to the dealership to work with Doug face to face, I was always greeted by the receptionist or one of the floor salesmen. My husband and I were most impressed with how serious Acura of Peoria took our business. They wanted to make the deal work for us and we left very happy. We only have Acuras in our driveway and that is because of the quality of their product and the service we get after the sale. Doug already touched base with me the day after we signed to make sure we were happy. He even offered to come to my home to ensure we get our garage control set up correctly. Now that's what I call service!Kudos to the entire staff at Acura of Peoria for consistently offering excellent customer service. You have another loyal customer! More

It was an enjoyable experience.Fred is a nice guy and we didn't feel pressured to do anything. The cookies were great as well as the coffee, the bathrooms were clean. Is that 25 words yet? didn't feel pressured to do anything. The cookies were great as well as the coffee, the bathrooms were clean. Is that 25 words yet? More

Doug is professional in every sense of the word. Answered all questions/concerns,and communicated well. would reccommend him to any one. Doug is an asset to Acura Peoria. all questions/concerns,and communicated well. would reccommend him to any one. Doug is an asset to Acura Peoria. More