Acura of Peoria

I recently received a delivery for an order placed online. The item, a wheel, had cosmetic damage that was not apparent until after unpacking. I called the parts department explained the situation. online. The item, a wheel, had cosmetic damage that was not apparent until after unpacking. I called the parts department explained the situation. I believe it was Eric who I spoke with, without any hesitation he arranged to have a replacement wheel shipped expedited delivery to replace the damaged item prior to their receiving the original back. Experience could not have been better. Thanks! More

I just leased a new 2012 Acura TL from Acura of Peoria and I love the car! This is my eight Acura lease/purchase over several years and I have to say this lease was the easiest one I can remember,all be and I love the car! This is my eight Acura lease/purchase over several years and I have to say this lease was the easiest one I can remember,all because of Mr.Doug Randall. Doug knows the "car business" and he also knows "Customer Service" and how a customer should be treated during the the whole "car buying experience". If your looking to buy or lease an Acura, then I would suggest that you contact Doug Randall at Acura of Peoria, you'll be glad you did! wingram7 More

This was a very pleasant transaction. This is our third car from Acuraof Peoria and it is always a good experience. We have worked with Doug Randall twice before. This is my. Fifth MDX -the last three have car from Acuraof Peoria and it is always a good experience. We have worked with Doug Randall twice before. This is my. Fifth MDX -the last three have. Been from Acura of Peoria.,, More

They go above and beyhond to find ways to help you out and make things happen simple as that!!! So there is no need to say more then that it self. and make things happen simple as that!!! So there is no need to say more then that it self. More

Very friendly and great customer service.We got the car we wanted at the price we wanted.Glenn Dobson helped us with the deal.He was friendly and the service was just great.No half truths,they explained ev we wanted at the price we wanted.Glenn Dobson helped us with the deal.He was friendly and the service was just great.No half truths,they explained everything there is to know about the car and the service we will get.we were not rushed to make any decisions.comunication was good.we recommend the delar and for sure Glenn Dobson.He and his team made the purchase easy and simple.We are happy and satisfied customers. More

I always make my husband deal with car negotiations because it is typically a pain. This time my husband was busy and talked me into going into the dealership and giving it a "go" since I was ready to because it is typically a pain. This time my husband was busy and talked me into going into the dealership and giving it a "go" since I was ready to purchase if we could make the numbers work. We had a fairly aggressive bottom line that we needed to meet, but both Fred Peralta, my salesperson and Patrick, the sales manager treated me with absolute respect and I truly believed that they were working very hard to put the transaction together for me. We DID come to an agreement and the following process was both painless and again courteous and respectful. Fred did an awesome job of thoroghly going over all the details of the vehicle and patiently explaining all the technology. He was knowledgeable, kind and genuinely cared about being sure that I was happy with the delivery. Seriously, from walking in the door, negotiations, finance and delivery this was by far the best vehicle purchase I have ever experienced. Thanks guys for making my "newbie" negotiation experience positive :). Shawna Vigfusson More

Just purchased a 2013 Acura RDX (FWD w/Tech) and it was a positive experience throughout test drive and final sales negotiation. Our primary sales person (Fred Peralta) was extremely knowledgeable, percepti positive experience throughout test drive and final sales negotiation. Our primary sales person (Fred Peralta) was extremely knowledgeable, perceptive, and positive during the entire process. Believe that I got very good deal on purchase price and trade-in value. There was great communication with Fred and the entire Acura Peoria sales team. There continues to be attentive follow-up communication from Fred and the executive management staff. I'm "on the road again" and looking good in my new Acura RDX. More

I came to this dealership very apprehensive because my last experience with a different dealer was not positive. However, Fred Peralta was very nice to my wife and I and I can honestly say overall we had last experience with a different dealer was not positive. However, Fred Peralta was very nice to my wife and I and I can honestly say overall we had a good experience and got a good deal. I would recommend not only Acura of Peoria but also Fred Peralta as well. More

The sales team at Accura of Peoria was not truthful. I was told by Jorge Gomez my car was making some kind of noise and something was going to happen soon. I was also question by Jorge with the CarFax for was told by Jorge Gomez my car was making some kind of noise and something was going to happen soon. I was also question by Jorge with the CarFax for my trade in that Accura of Peroria would never sale the car on there lot and the liability was to much, because of the past condition of the car. The car was in to bad of shape from the CarFax; the car is for sale on your lot as of today! Mike Gallagher was to new and know's nothing about selling cars (still in training mode). I trusted Jorge Gomez! Jorge was not totally honest with my wife and I selling the car we purchased from Accura of Peoria. When I think back on our sales exspearience with Accura of Peoria it was all a fraud with trading my 1998 Corvette in to upgrading to a 2000 Corvette. The sales staff was not honest and took advantage of my lack of knowledge of buying and selling used car...very disappointed with Accura of Peoria. I have purchased a 2 year warranty with our car. I'm not sure I can trust Accura of doing the right thing moving forward. I take responsibility for making the deal, but hold Accura of Peoria responsible for being honest and truthful! Consumer Alert! More

Freindly and helpful folks. Good salesmanship. They were very courteous . Would recommend this particular location I. E Peoria for anyone who is looking out for a Acura brand. very courteous . Would recommend this particular location I. E Peoria for anyone who is looking out for a Acura brand. More