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Acura of Peoria
Peoria, AZ
1,875 Reviews
Serving the Peoria area, Acura Of Peoria, located at 9190 W. Bell Rd. in Peoria, AZ, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,875 reviews
January 08, 2014
I shopped for a new full size luxury SUV for six months. I looked at Toyota, LEXUS, Infiniti, Buick, Cadillac, etc.. Finally I found and bought my dream, a 2014 Acura MDX. This was two weeks ago. After on I looked at Toyota, LEXUS, Infiniti, Buick, Cadillac, etc.. Finally I found and bought my dream, a 2014 Acura MDX. This was two weeks ago. After one week and 300 miles, the battery warning light came on. Initially the service department of Acura of Peoria told me that there was no problem detected. After a second visit, they agreed there was indeed a problem. They lent me a loaner and said this was not a mechanical problem and that there was no safety issue. Indeed, Acura USA did not have a fix for this situation. I expressed my disappointment and fear for my family's safety because I am a physician and not a mechanic. When Ben Quail heard all the details of this problem, he suggested I continue to use the loaner till Acura can remedy the problem.. This made me feel immensely more comfortable, and I am able to continue my daily travel activities courtesy of Ben and the wonderful staff at Peoria Acura. (thanks Ben) . I promise to get back to this board when I finally get my dream vehicle returned to me. Steve K More
by 1245789632
Helpful January 07, 2014
After finding a few vehicles online that I was interested in I decided to visit the dealership to take a look around. Unfortunately, both of the vehicles I was originally interested in had very recently sol in I decided to visit the dealership to take a look around. Unfortunately, both of the vehicles I was originally interested in had very recently sold. However, Matt was very diligent and seeing what else might fit the parameters I provided. He was able to find a vehicle that not only met my parameters but also exceeded them. I thought the whole process went very smoothly. It was a very busy day when I visited but I did not have to wait long to complete the required paperwork. Overall it was a very easy experience and I was very happy that at no time did I feel pressured to decide right on the spot. I would recommend Matt and this dealership based on this transaction and the professionalism in which it was completed. More
by buick83junk
Employees Worked With
January 04, 2014
I stopped at this dealer to look at used four door sedans, as my current vehicle was totaled in an accident. Eileen was helpful in showing me around the lot and knowledgeable about the vehicles for s sedans, as my current vehicle was totaled in an accident. Eileen was helpful in showing me around the lot and knowledgeable about the vehicles for sale. I particularly liked a Volvo wagon that had just been traded in, and asked for additional information. The price was close to what I wanted, and Paul was willing to come down a few dollars to meet my budget. I purchased the vehicle for a fair price and appreciate the way I was treated by everyone I met. Even though I will probably pay cash when the insurance claim is final on my totaled car, the finance department found me a great loan and sent me home in the car that day. I buy another vehicle here, and would recommend this dealrship to anyone looking for a new vehicle.would gladly More
by Canon2014
December 30, 2013
So I must amend my original review of both Acura of Peoria and Matthew Brunson. Overall I did have a great purchase experience but why would I have not this is their job and they did it very well and g Peoria and Matthew Brunson. Overall I did have a great purchase experience but why would I have not this is their job and they did it very well and got my business. However their follow up and communication after the sale is terrible. I purchased some add -ons for my vehicle and was told the day I purchased that someone would call me to set up an appointment to get this done. I did receive a call from Matthew a week or so after I purchased the vehicle to see how I was enjoying the car which was great. I asked again if I would be getting a call to set up my appointment and he assured me that I would. So I waited for a call and after another week and a half still no call so I called and was transferred and they couldn't find my paperwork and would have to call me back. So they called me back promptly and we set up an appointment for me to come in. I brought my car in and was given a loaner which was also great. I then received a call a few hours later that my car was ready. I got back to the dealership and when I said this was not what I asked to be put on my car when I purchased it they assured me it was. Well I had no paperwork with me so I left and my husband contacted Matthew and he did admit that it was his fault and would have to get back to him. Not sure why it wasn’t said to just bring the car back and they would install the correct item then. So after a few hours we called Matthew back and sat on hold for 15 minutes before hanging up. In the end Matthew called back and we brought the car back and the correct item was installed. Had I just been told to call myself to set up the appointment I most likely wouldn’t be writing this review I probably would have even got past the mix-up. This was too much drama for me and it inconvenienced my family and me greatly. I will not be returning to Acura of Peoria or referring them to anyone I know. More
by carolynspoon
Employees Worked With
December 26, 2013
It is my pleasure to share my experience buying a new car It is my pleasure to share my experience buying a new car at Acura of Peoria fom Matthew Brunson. His representation and salesmanship for your c It is my pleasure to share my experience buying a new car at Acura of Peoria fom Matthew Brunson. His representation and salesmanship for your company is exceptional. This was my first experience buying a car. The options were many and it could have been quiet daunting,but Matthew took the time to advise me and guide me through these options. This meant alot to me on a personnel level as well because Matthew took care of all the details in this process. The only thing left for me to do, was to drive away in the car of my dreams! I would highly recommend Acura of Peoria to anyone, but more importantly I would recommend the excellent sales staff. Delayne Jackson More
by Dedebug
Employees Worked With
December 23, 2013
Matthew was great to work with. He is frank and a 'straight shooter' which was a breath of fresh air when so many prior experiences were not enjoyable. He's a real person who will speak English and h 'straight shooter' which was a breath of fresh air when so many prior experiences were not enjoyable. He's a real person who will speak English and help get you into the right car. More
by CarlosTheAggie
Employees Worked With
December 19, 2013
Mike King has always taken care of me @ Acura of Peoria. He takes the time to explain the service required and details what options I may have. Great experience! He takes the time to explain the service required and details what options I may have. Great experience! More
by Ctreuthart
Employees Worked With
Mike King
December 15, 2013
What is usually a very frustrating experience, buying this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, with no pressure or "up-selling". I knew the car that I wanted and Matt made sure I got it. When it was time to drive my new car home, Matt made sure that I was familiar with all the features. I would highly recommend Matt Brunson and Acura of Peoria to anyone who is in the market for a new car. More
by jimmorr
Employees Worked With
December 14, 2013
Once I decided to buy an Acura RDX, I received the highest recommendation from a friend to visit Matt Brunson at Acura of Peoria. I was not disappointed. Matt had the RDX that fit my requirements re highest recommendation from a friend to visit Matt Brunson at Acura of Peoria. I was not disappointed. Matt had the RDX that fit my requirements ready for the test drive the moment I arrived at the dealership. He made the best deal I could imagine and unlike what is usually a very frustrating experience, buying this car was a pleasure. I am totally happy with my purchase and Matt is the one I would recommend to any one who wants a friendly, helpful salesman, with no pressure or "up-selling". I knew what I wanted and Matt made sure I got it. When it was time to drive my new car home, Matt made sure that I was familiar with all the gadgets and "techno" features. I got a great car from a great sales person and will highly recommend Acura of Peoria and Matt Brunson to anyone who is in the market for a new car. Thanks Matt! More
by JanKytola
Employees Worked With
December 10, 2013
Acura of Peoria has taken excellent carrot my vehicle for the last 5 years. I have used the other dealers in town but the customer service is nowhere net the level of Peoria. They are friendly and always get the last 5 years. I have used the other dealers in town but the customer service is nowhere net the level of Peoria. They are friendly and always get me a rental vehicle when I need it. More
by sarab37
Employees Worked With
Mike King
