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Acura of Peoria
Peoria, AZ
1,902 Reviews
Serving the Peoria area, Acura Of Peoria, located at 9190 W. Bell Rd. in Peoria, AZ, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,902 reviews
December 01, 2021
Terrible dealer - tried to buy used car for advertised price, they tried to collect taxes for ny - and dealer fee and protection polish - there was no financing involved- in the end the car was double the price, they tried to collect taxes for ny - and dealer fee and protection polish - there was no financing involved- in the end the car was double the advertised price - absolute - waste of time - be aware More
by Fganyc
Employees Worked With
Victor Ou and the BIG BOSS JIN LEE
November 23, 2021
Great job, upfront, transparent. I feel like it was a fair deal, no pressure - very direct, open, frank negotiations. F&I process was quick and efficient. Thanks Maverick, Lina, and Steve! fair deal, no pressure - very direct, open, frank negotiations. F&I process was quick and efficient. Thanks Maverick, Lina, and Steve! More
by Djm847
Employees Worked With
Lina (Finance), Steve (sales manager), Maverick Brock
November 20, 2021
These folks were great. They responded quickly and we're very friendly and knowledgeable. Although I did not buy the particular vehicle I inquired about I would not hesitate to do business with them in the very friendly and knowledgeable. Although I did not buy the particular vehicle I inquired about I would not hesitate to do business with them in the future. More
by rcburnettepa
November 17, 2021
Don't buy a car here, really just save yourself the headache. Everyone's super friendly until you sign, they they no longer care and love giving you the run around. So I purchased a 2014 explorer from headache. Everyone's super friendly until you sign, they they no longer care and love giving you the run around. So I purchased a 2014 explorer from them, and man do I regret ever going in. They also sold me a extended warranty on a vehicle that never went thru recon department repairs. I purchased Saturday and messaged him (BOBBY) Monday about some leaks that it had, I sent he pictures on Tuesday and said theirs nothing they can do about it, because I purchased a Ford. The front side turbo is leaking and had been leaking for some time as it had caked up grease, the transmission and transfer case is also leaking and has caked up grease. The valve cover on the front side of the engine is also leaking and I will upload pictures of it. When I got it home I noticed the brakes were very squeaky, when I was able to look at the noise myslef I noticed that they had did a pad slap on it, thats something that a buy here pay here does to cut cost, not a big dealer like acura. The inner rotors have a big lip on them and pleanty of rust. They Should have been resurfaced or replaced. Not just slap a new pad and sell it. Once I spoke to (Jessica) who apparently is a customer service representative aka the managers assistant as she told me, I was asked to come In and take it, but she said if it's not a safety issue that nothing could be done. But she continued to ask me to bring it in, so I did. When i got there I was welcomed in by a service adviser named (Ceasar), not once did this guy ever look at my face , he just clicked on his phone and was on the computer. He seemed very confused as to why I was even in the service department and told me to contact sales, its not on them. He gave me a copy of the recon inspection which showed everything that they found and needed to be done and the cost $2300.00. I then contacted my salesman (Bobby) and told him that nothing in that inspection had been done, just the brake pads. It said the filter had also been replaced and what it cost but it has a k&n filter and it's filthy by the way. I then proceeded to tell him that I want to take them the car back as I financed it, so now I'm stuck with paying for the vehicle and paying for the repair. That is absolutely not ok. I told him I feel like I got robbed. He then said he would have a manager contact me which they have not (Jarrod or Jin) have not contacted me at all. So please people check the vehicles ask for a recon inspection and make sure it actually made it through the reconditioning department, ask if they can lift it In the air , a oil leak and transmission leak and crappy brakes is a safety concern. Have a real tech look at it. And about purchasing extended warranty, they will NOT fix a preexisting leak. They will tell you to contact the dealer and we'll good luck because here I am. Still waiting for a phone call Acura of Peoria!! I need this resolved and there has been ZERO effort . Recon is the reconditioning department that looks at the vehicle to see if a vehicle is worth reselling or it goes to wholesale. If its worth reselling than they fix any issues and put it on the lot. Make sure and ask for that inspection! More
by Javvponce
November 14, 2021
Friendly & professional. Fun car buying experience. Sales rep was fun and easy to work with. Finance didn’t try to sell me things I didn’t need. Very good dealership. rep was fun and easy to work with. Finance didn’t try to sell me things I didn’t need. Very good dealership. More
by rmnelson316
October 31, 2021
Always clean and comfortable. Complimentary snacks provided in the waiting area. Helpful and friendly staff. provided in the waiting area. Helpful and friendly staff. More
by Mary
Employees Worked With
October 30, 2021
Staff offers great customer service, I will definitely return to this dealership in the future. return to this dealership in the future. More
by at.burney1270
Employees Worked With
October 23, 2021
Outstanding service - professional and pleasant!I highly Outstanding service - professional and pleasant! I highly recommend Acura of Peoria. I got very lucky! Outstanding service - professional and pleasant! I highly recommend Acura of Peoria. I got very lucky! More
by Diane
Employees Worked With
October 21, 2021
Sales and Service, along with caring follow-up are Sales and Service, along with caring follow-up are excellent and what a Dealer ought to be. It's a refreshing joy doing business with them. I'll be Sales and Service, along with caring follow-up are excellent and what a Dealer ought to be. It's a refreshing joy doing business with them. I'll be back!!! More
by Roger Eastman
Employees Worked With
October 13, 2021
Great overall experience buying from out of state. I found the vehicle online and hesitated due to distance, but it was seamless. found the vehicle online and hesitated due to distance, but it was seamless. More
by chrisakers9
Employees Worked With
