Acura of Palm Beach
West Palm Beach, FL
Filter Reviews by Keyword
By Type
655 Reviews of Acura of Palm Beach
Used vehicle purchase Lexus gx470 My salesperson Irwin and his manager are of the utmost professionals. They try to attain the highest levels of courteous no pressure salesmanship.The My salesperson Irwin and his manager are of the utmost professionals. They try to attain the highest levels of courteous no pressure salesmanship.The vehicle I was looking for was serviced and redy to go when I arrived just to look at it. Needless to say I took it home that day. More
Very Suprised I went to the dealership on a Friday morning to browse the ILX. I met Andrew the salesperson who was very kind and helpful and upon asking me some qu I went to the dealership on a Friday morning to browse the ILX. I met Andrew the salesperson who was very kind and helpful and upon asking me some questions about the car I currently was driving and my driving habits explained to me that I would not be happy with the ILX and asked me if I would be interested in the TSX. I told him I was and away we went for a test drive. I was not completely sold on the car at that point, not ready to buy, but they let me take it for an extended test drive and when I got back to the dealership, I was sold. Even though I had frozen groceries in hand, Andrew put them away for me in the kitchen and we proceeded to make a deal for the car. Several hours later, I walked away with my new TSX. Andrew was always helpful, and king, and absolutely went out of his way to do everything possible to make it as painless a process as car buying can be. I'm very happy More
How to Buy a Car in 4 & 1/2 hours!!! My husband and I walked into Napleton's Acura on Thursday just to browse, and on Saturday, we are the proud owner of our new RDX!!! Not only is Irwin My husband and I walked into Napleton's Acura on Thursday just to browse, and on Saturday, we are the proud owner of our new RDX!!! Not only is Irwin a great salesman, but he is a concerned person. He is easy-going, but he gets the job done. We were looking for an ILX or a TLX, and Irwin knew that we might want an RDX..That said, we worked out the details, and we could not be happier. He made us feel very comfortable, and he went above and beyond to get us out in a hurry. He has ended our search for the perfect vehicle, and I'm sure that we will live happily ever after with our beautiful new car. We are looking forward to many happy years with Napleton. This is our second Acura from this dealership, and we definitely recommend Irwin to anyone who wants to have a great experience purchasing a new car. More
Great Experience!!! I couldn't be happier with the service we received from Irwin. He was honest, up front, and extremely knowledgable about the auto business. His friend I couldn't be happier with the service we received from Irwin. He was honest, up front, and extremely knowledgable about the auto business. His friendliness and desire to help his customers is so refreshing! I will definitely recommend anyone I know to see Irwin when buying a car. Thank you for this wonderful and easy experience! More
Quality Service! My car dealer Irwin Baker went above and beyond to provide excellent service. I am extremely happy with my purchase and I would recommend this dealers My car dealer Irwin Baker went above and beyond to provide excellent service. I am extremely happy with my purchase and I would recommend this dealership to friends and family. More
Great to work with! My experience was great with the help of Terry and Irwin! I am very happy with my Ilx. Was the quickest and least painless lease yet! Thanks guys! My experience was great with the help of Terry and Irwin! I am very happy with my Ilx. Was the quickest and least painless lease yet! Thanks guys! More
Great Experience! I enjoyed working with Irwin on my first Acura lease. I absolutely love my car and the quality of service provided during my time at this dealership. I enjoyed working with Irwin on my first Acura lease. I absolutely love my car and the quality of service provided during my time at this dealership. Highly recommended!! More
Great experience Irwin Baker was very helpful, friendly and knowledge. He made us feel very comfortable and worked hard to give us exactly what we wanted. We highly Irwin Baker was very helpful, friendly and knowledge. He made us feel very comfortable and worked hard to give us exactly what we wanted. We highly recommend Irwin and the Napleton dealership. More
service manager I would recommend this service department every time. I've always had a good experience and the service has always been great, with reasonable prices I would recommend this service department every time. I've always had a good experience and the service has always been great, with reasonable prices and within a proper amount of time. Thank you, Dave, for always making it a good experience. More
Memories Abound Whenever I walk into a dealership I often think of trepidation. Why do I say that? Well most dealership's in the past had one thing in mind, and that Whenever I walk into a dealership I often think of trepidation. Why do I say that? Well most dealership's in the past had one thing in mind, and that was to sell cars. Almost like a strong arm tactic to get the perspective buyer paired up with a car, financed and out the door. Well at least that's what my perception of the whole process was.... When I walked into Napleton's Palm Beach Acura Dealership, I started to get the pangs of dread, but was soon calmed by Mr. Irwin Baker, Salesman, who put me at ease as I looked around the lot to find my "first" luxury automobile. Mr. Baker, showed me the inventory in the dealership and was eager to tell me about each model I came in know. We talked about headroom to see if I fit a particular car, general comfort of the seats to ensure that I felt good about the comfort that was offered, and the different accessories the car brand offered. Initially I wanted to see the TL, but liked the TSX so much that I decided that was the direction I wanted to follow. I decided on the color, "Black." That was such a sharp color in the sun light with a brown/black interior that produced a very decedent car, one I would be proud to drive and own. Mr. Baker, sat with me and we discussed finance, we ran numbers and when something didn't work for me, he took the time to figure out what did. Ultimately, the numbers worked out and I was the proud owner of an Acrua TSX from Napleton's Palm Beach Acura. Mr. Baker's professionalism coupled with his untiring ability to provide exceptional service to the customer is simply phenomenal. I would never hesitate to recommend any of my friends and or family the opportunity to work with such a fine professional, Mr. Irwin Baker. Thank you for the opportunity for me to express my feelings and gratitude! More


