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Acura of Orange Park - Service Center

Jacksonville, FL

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102 Reviews

102 Reviews of Acura of Orange Park - Service Center

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April 29, 2013

My experience at the dealership was positive. I went in for a routine oil change and the service staff, including the technicians were polite, informative and efficient. My vehicle was serviced for what it More

by JuliusF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Keller
April 19, 2013

Excellent experience with Acura of Orange Park service department. The dealership called me and informed me of a recall on my vehicle. Not only did they correct the recall problem but gave me a complime More

by GregSandness
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
April 10, 2013

This is my second MDX in six years. Don't know if I will ever own another vehicle. We've dealt with Acura of Orange Park on both purchases. They are very professional and the service department is like More

by gaj907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Watkins
April 08, 2013

my car's transaxle failed-had car towed to nearest dealer -Khalil got us fair repair options and got us back on the road in prompt time More

by gbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
April 07, 2013

Khalil has been consistent over the years I had a 2007 RL each visit was always above the expected/required service. Khalil is the reason I choose Acura of Orange Park to purchase my new 2012 TL. The service More

by xdwharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
April 05, 2013

The staff overall is very accommodating and nice from the time I drive up. I gave thie rating because for almost 2 years I've been getting my vehicle serviced there and every time the staff always goes over More

by kendrabartleylatimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.C., Khalil Mercado
March 29, 2013

It was a great experience and my car is working great! I will definitely recommend my friends and family members to use you guys! Thank you Acura of Orange Park!!! More

by Jordan8387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
February 25, 2012

I needed to purchase parts for my Acura. Tom directed me to the parts I needed and was very helpful in making sure I got only the parts required for the repair. He expedited the special ordering process and More

by Patgardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom (Parts Department), Tom .
February 07, 2012

My visit to Acura is always delightful...the service I receive is always outstanding...I don't have to regret my visits...their always warm and inviting...and what can I say about the service...Exceptiona More

by robt1456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo
February 02, 2012

Went to Acura of Orange Park to see if they would fix my door handle cover that fell off. I was told by Wes and John that the part cost $22 and that they would put it on for no charge. After Wes looked at More

by navyhelodrvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes and John