Acura of Orange Park

I went in the dealership not with the intentions to I went in the dealership not with the intentions to purchase a mdx however that is just what happend. Gino Silawi first acknowledge me,he took the I went in the dealership not with the intentions to purchase a mdx however that is just what happend. Gino Silawi first acknowledge me,he took the time to show me different models and listen to what I wanted. I fell in love with the mdx. The dealership worked diligently to get just what I wanted. Nick Khuja had finished working with me after Gino sold me the vehicle . Within a couple of days from leaving the lot I realized that there was something seriously wrong with the mdx.I must admit at first I thought I had been sold a lemon from this dealership and was going to be paying for something that quickly needed serious attention. This is when Nick Khuja jumped right into action to satisfy me as a customer. Working side by side with Dennis Justice until I got a MDX that I just love and is much nicer then the original one I had. These guys went well out of their way to satisfy me as a customer and to make me feel important. I am in the customer service buisness and can only hope that my staff is as resourceful as these guys .. I would definitly recommend them to anyone. Michelle, Orange Park, fl More

I just bought a 2012 TL with Tech Package from Acura of Orange Park and couldn't be happier with my experience. I keep a car for a long time and usually take a few weeks test driving and researching the v Orange Park and couldn't be happier with my experience. I keep a car for a long time and usually take a few weeks test driving and researching the various makes and models I am considering purchasing. Most dealerships try to push you to buy the car the first day you come in . . . probably because they don't believe you will actually come back later if you decide you want to purchase their car. My sales consultant, Darryl Carter Sr, really understood from day one that I follow a lengthy process before settling on a car to purchase. He was not going to make a sale to me that first day but he treated me with unfailing courtesy and respect. He really listened to what I was looking for in my next car. We took extended test drives in a TSX with Tech Package and a similarly equipped TL. Although he was new to the Acura product line he was very knowledgable about both models. He demontrated all the features of both cars, patiently and thoroughly answering all of my questions. A few days later, I returned to the dealership to thoroughly test drive the all wheel drive version of the TL. I called him with questions a couple of times during my three week process of testing various cars and he was always friendly and helpful. I cannot recall another car sales representative EVER who took so much time with me and never pushed me in any way to purchase a car before I was ready. Even though it was the end of the model year, he didn't once use any of the typical pressure tactics to hurry my decision like commenting on low remaining inventory for the 2012s, for example. Basically, I just cannot say enough good things about my sales experience with Darryl and will not hesitate to recommend him to friends and family in the future. If you are in the market for an Acura and intend to visit Orange Park, you can't go wrong asking to speak with Darryl! I will be honest in reporting that I have typically in the past negotiated to purchase vehicles by using the internet. I basically have no patience for the usual dealership dog and pony show when negotiating in person. But, because of all the time Darryl had spent with me, I felt it was only fair to give his sales manager, Rey Collazo, a chance to sell me that TL. I was really dreading the whole thing, but couldn't have been more surprised by the actual experience! There was a little back and forth, but basically we agreed upon the price without the usual hassle and fake handwringing on the part of sales management. I feel I got a very good price on a great car and that the dealership still made a fair amount of profit . . . a win-win situation for all. Despite that, I still braced myself for the final contract showdown with the business/finance manager . . . since that is where the figures sometimes don't exactly add up to what you agreed upon. Once again, I was pleasantly surprised! I already had my own financing in place before I started shopping for a new car and sold my old car to a private party before taking delivery on my new TL, so final paperwork was very straight-forward with no surprises or sneaky price adjustments. The business manager, Greg Fouche, handled all final paperwork with professional efficiency. Darryl went over the technical features of my new car once again, helped me connect my phone via bluetooth, answered a couple remaining questions and then I was happily on my way. All in all, my experience with the staff (sales, sales mgt. and business office) at Acura of Orange Park was overwhelmingly positive and I am very pleased with my choice. More

I just bought a 2012 Acura TL from Acura of Orange Park and I had a great experience. The salesman was friendly and knowledgeable, and everyone was very accommodating. They gave me the best price of any o and I had a great experience. The salesman was friendly and knowledgeable, and everyone was very accommodating. They gave me the best price of any of the dealers I went to and the transaction was very quick and efficient. This is my 5th Acura and I will certainly buy my next one from Acura of Orange Park. More

Just wanted to thank you again for all of your efforts making my Acura purchase so smooth. The car is beautiful. There were no other dealerships willing to work with me as well and appeared so effortles making my Acura purchase so smooth. The car is beautiful. There were no other dealerships willing to work with me as well and appeared so effortlessly as the Orange Park dealership did. Other dealerships are now emailing and calling to make sure the deal went through as discussed. I don't believe they thought I was a serious buyer...or something...I still haven't figured that one out yet. Nick and the other gentleman who showed up in my driveway with my new vehicle were wonderful, and so patient. They went over every feature in the car. I felt like they wouldn't leave until I was completely comfortable with the car. That was not the experience my sister had when she recently purchased her Acura thru the Sanford dealership last month. That dealership is closer in distance, so we wanted to shop there. But for me it was not worth it at all, for the frustrations I watched her go thru with her purchase. After sitting in the hot seat at the dealership most of the day, they handed her and her husband the keys to fen for themselves and figure out the car's features...they still haven't got the phone hooked up correctly. She is suppose to go back to them and has a list to go over to find out how a few things work (she purchased the 2013 ILX w/Tech pkg). I don't believe that dealership knew how the car worked themselves. Looking forward to spreading the word about the Orange Park Acura dealership. You all have all the bells and whistles that made the experience a very enjoyable one. And, to not even have to leave my home to choose and purchase my car! Noone can believe that and think it is something I finagled somehow. You all showed me, that's what you do to go the extra mile for your customers! It was the perfect purchase for me. Thank you again! More

Acura of Orange Park far exceeded our expectations and the # 1 REASON for that is simple.....NICK KHUJA. He went above and beyond to make sure we were happy and got exactly what we wanted. We are treated the # 1 REASON for that is simple.....NICK KHUJA. He went above and beyond to make sure we were happy and got exactly what we wanted. We are treated like “family” each and every time we visit this dealership.....as if we are the only customers that matter at that moment. Nick is a true professional with a rare gift of genuine kindness and warmth that today’s business society lacks. Nick has a real knack for making you feel “special”. He is the kind of guy you look forward to dealing with. He made our car buying experience easy and quite pleasurable. Our experience with car dealerships in the past has been one where once you’ve completed the sales transaction, you are on your own......the sales staff/customer relationship is over. With Nick it has been the total opposite. He has gone above and beyond to assist us in every way possible, and as a bonus, we feel we have made a good friend for life! For these reasons, our future loyalty lies with Acura of Orange Park as long as we have the privilege of dealing with Nick. He is a real asset to this dealership and we hope he is reminded of this on a daily basis – he deserves it. Tina and Kenny Morris Archer, Florida More

Great service, great attitudes, great people, I would recommend anyone going to this dealership. They were definitely way above par and made me feel welcome. recommend anyone going to this dealership. They were definitely way above par and made me feel welcome. More

Gigi was awesome - friendly and helpful, she always got back with me, answering all my questions and I had a bunch! Brad was my salesman, he was very pleasant, not pushy at all and went above and beyond back with me, answering all my questions and I had a bunch! Brad was my salesman, he was very pleasant, not pushy at all and went above and beyond sales by spending time with me, helping me with my new car! I would definitely recommend this dealership for anyone looking for a new or used car. More

As 7 time Acura owners, my wife and I have dealt with Aaron Watkins and Acura of Orange Park for the last 5 transactions. Aaron and his team have always provided an exceptional experience, and have mad Aaron Watkins and Acura of Orange Park for the last 5 transactions. Aaron and his team have always provided an exceptional experience, and have made the transaction and negotiation process as stress-free as possible. We live on the outskirts of Orlando, and do not hesitate to make the two hour trek to Orange Park to have the pleasure of doing business with Aaron. At the dealership, we are always warmly welcomed, and are thanked for our business. More

My husband and I previously owned a GMC Yukon we absolutely loved! However with climbing gas prices. We started looking online and gave my number on the website then Gigi called me back. We arranged absolutely loved! However with climbing gas prices. We started looking online and gave my number on the website then Gigi called me back. We arranged an appointemnt and drove from Southeast GA to meet her. We knew which cars we wanted to look at and found the one we loved. Gigi has the best personality and is very knowledgeable when it comes to Acura vehicles. I would highly recommend her to anyone and everyone! Thanks again Gigi, Maegan and Cody More