
Acura of Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 302 reviews
excellent service, very smooth buying process, everybody was very helpful and courteous Got what was by email needed no haggling or discussion at all on reaching there was very helpful and courteous Got what was by email needed no haggling or discussion at all on reaching there More
Zach was very knowledgeable about the MDX and answered all of our many questions. He made our purchase an excellent experience and we will definitely recommend him to our friends. Our purchase of the MDX all of our many questions. He made our purchase an excellent experience and we will definitely recommend him to our friends. Our purchase of the MDX was a step up and Zach was very helpful in showing and explaining to us the many features of the MDX which helped us with our decision. The ratings only go up to a "5" but we feel a "10" rating would definitely be in order for Zach because of our experience with him. Jacque & Mary Ellen LaBelle More
I have never before written a thank you letter to a car dealer. But recently we purchased a car from Orange Park Acura and the experience was amazingly pleasant. Now this was not my first rodeo. My wife dealer. But recently we purchased a car from Orange Park Acura and the experience was amazingly pleasant. Now this was not my first rodeo. My wife and I have purchased 6 Acura's previously. Our salesperson, Zach Lopez, worked very hard on our behalf to meet the price that we were willing to pay. He was patient, knowledgeable, and pleasant to work with. The car we purchased was difficult to find but the general sales manager, Gigi Sellers, worked tirelessly to find the exact model we wanted. When we picked up the car, it was beautifully detailed and members of the staff-Zach Lopez, Aaron Watkins, and Gigi Sellers all showed us all the new technology and made sure that we both understood exactly how it all worked. Normally when we purchase a car, it is very stressful and negotiations are intense. But this experience was quite different. It was actually very pleasant. I would strongly recommend Orange Park Acura to all of you thinking about a new Acura. What a great team! Sincerely, Jon Fox More
The service at the dealership was very fast and everyone was very professional. I am always treated with great respect when I visit this dealership and they always help me out quickly and easily. was very professional. I am always treated with great respect when I visit this dealership and they always help me out quickly and easily. More
I was satisfied with the customer service although I was disappointed to learn that an owners manual for my Acura TL 2004 would cost $167.00 to order. I think that is insane. So I passed and hope that I can disappointed to learn that an owners manual for my Acura TL 2004 would cost $167.00 to order. I think that is insane. So I passed and hope that I can get one from my boyfriends dealership down the road for free. He hasn't found one yet though...LOL. More
My experience at the dealership was positive. I went in for a routine oil change and the service staff, including the technicians were polite, informative and efficient. My vehicle was serviced for what it for a routine oil change and the service staff, including the technicians were polite, informative and efficient. My vehicle was serviced for what it was brought in for and assessed for other potential problems; of which no others were found. The car was washed and vacuumed before being returned to me. More
Excellent experience with Acura of Orange Park service department. The dealership called me and informed me of a recall on my vehicle. Not only did they correct the recall problem but gave me a complime department. The dealership called me and informed me of a recall on my vehicle. Not only did they correct the recall problem but gave me a complimentary loaner, car wash, and even checked my car out for any other maintenance issues. Very friendly staff as well!! If I was going to buy a car in the near future, Acura of Orange Park would be the first place I would stop. More
This is my second MDX in six years. Don't know if I will ever own another vehicle. We've dealt with Acura of Orange Park on both purchases. They are very professional and the service department is like will ever own another vehicle. We've dealt with Acura of Orange Park on both purchases. They are very professional and the service department is like no other. More
Khalil has been consistent over the years I had a 2007 RL each visit was always above the expected/required service. Khalil is the reason I choose Acura of Orange Park to purchase my new 2012 TL. The service each visit was always above the expected/required service. Khalil is the reason I choose Acura of Orange Park to purchase my new 2012 TL. The service department represents your brand of excellence More