Acura of Orange Park

Christine Stewart here, I would consider this opportunity to review this dealership a privilege. Let's start out by stating how I ended up at Acura of OP. I am a singe mother who owned a 98 RL, after 9 years to review this dealership a privilege. Let's start out by stating how I ended up at Acura of OP. I am a singe mother who owned a 98 RL, after 9 years of great service from my car the transmission finally blew. Normally this wouldn't have been an issue but with the recent job loss I incurred and only working part time, a cash car is what I had to buy (which will take all I saved over the years). I started my car buying experience at a mom and pop dealership looking at the exact car I previously owned with only 90,000 miles!! Seemed like a perfect fit!! The guy we were going to purchase the car from opened late, so me and my father took the VIN# to Acura to pull a service record to kill some time... the service department was very knowledgeable about older Acura's and gave us some helpful info but no service was done at their shop.... so no records... on the way out the door we were greeted by Andrew Risko and Edgar Simon who said "we will be happy to pull a car fax for you!" I was very impressed just by this since I know they are charged for them and the car wasn't even theirs. TURNS OUT, the car had over 220,000 miles on it!! I was so shocked and very disappointed, this car buying business is very stressful, now I have to start over. Andrew says we have this 03 TL I would be happy to show you, so a test drive later, conversations about my budget (small) I left with no car. Bill Corbani worked some magic and called me and told me they would sell me the car!! I was so excited. Relieved, and exhausted, but happy! I must say every associate shakes your hand and offers you refreshments, eye contact and friendly smiles are everywhere! I was treated just like the customer buying a $60,000 car. I couldn't be more happy with the constant communication I received during and following the car buying process! I WILL recommend this dealership to everyone! So go see Andrew, my salesman in shining armor and Bill, the guy that got it done. Thank you sincerely, Your Customer for Life, Christine Stewart More

Acura of Orange Park went above and beyond to exceed my expectations!! I have leased two vehicles from them and each time they were very friendly, knowledgable, and professsional. I highly recommend them t expectations!! I have leased two vehicles from them and each time they were very friendly, knowledgable, and professsional. I highly recommend them to all my friends and family. More

Gi Gi and Richard Norton were very aggressive in their follow up and very fun to work with-great sense of humor. Gino Silawi was a pleasure to work with also. Price and the fact the car was in stock clinc follow up and very fun to work with-great sense of humor. Gino Silawi was a pleasure to work with also. Price and the fact the car was in stock clinched the purchasing decision---I buy from people who understand the selling process and that the customer is "KING". I've been a professional salesman for 44 years and these folks are very good at their job!! James Stevenson More

There is a new General Manager and Service manager at Acura of Orange Park, both are making positive changes. Look forward to doing business there in the future. Acura of Orange Park, both are making positive changes. Look forward to doing business there in the future. More

We have had our car in for service a couple of times and the entire dealership was very professional. This week we purchased a new car and spoke to the salesman, Tyson Mergener, Jack Hanania, Greg Fouche, the entire dealership was very professional. This week we purchased a new car and spoke to the salesman, Tyson Mergener, Jack Hanania, Greg Fouche, Gigi Sellers, Danny Hines, and Dimy Saint-Pierre, the F&I manager. Everyone was extremely personal and friendly and made the purchase, from start to finish, a pleasant experience. This was our 12th car purchased/leased from Jack, and every time the purchase could not have been any smoother. We would not hesitate to purchase another vehicle from this dealership in the future. We look forward to owning this Acura ILX and returning to the dealership for future service calls. More

We have purchased several new vehicles over the years, and we must say our experience with Acura of Orange Park is by far one of the most professional organizations we have dealt with. From the initial ph and we must say our experience with Acura of Orange Park is by far one of the most professional organizations we have dealt with. From the initial phone call to the delivery of out new 2014 Acura AWD, MDX, the team had an attitude of "customer appreciation", with attention to details & excellent customer service. Thank you Gigi Sellers, Giorgio Portobanco, and your entire team for a flawless transaction. The Galanides', Pensacola, FL More

Had a GREAT buying experience with Danny Hines, Gigi Sellers, Arron Watkins, Dimy in finance and Jack! They all went out of their way to make sure I got the SUV that I wanted with the monthly payments Sellers, Arron Watkins, Dimy in finance and Jack! They all went out of their way to make sure I got the SUV that I wanted with the monthly payments within my budget....Thank! More

My salesman was Yazan Bawli and he was awesome to work with. He was available all hours of the day and always responsive to calls, e-mails or texts. He worked hard to ensure I got in the vehicle my wife a with. He was available all hours of the day and always responsive to calls, e-mails or texts. He worked hard to ensure I got in the vehicle my wife and I wanted. We purchased a 2014 MDX with Technology Package. Yazan was extremely knowledgeable about the options and answered every question we had. He was not pushy and did not pressure us at any time during the process which I really appreciated. My wife and I looked at over 20 vehicles before deciding on the MDX and besides the quality of the vehicle, the customer service was the deciding factor. We worked with Gigi Sellers as the New Car Sales Manger and she was fair with the price, gave us top dollar for our trade in (a 2002 Ford Explorer) and worked to ensure our experience was pleasant. We will definitely visit this dealership again if we decide to purchase another Acura and highly recommend it to anyone who is interested in customer service and quality. More

Giorgio was absolutely the BEST dealer my husband and I have ever had the privilege to work with. So grateful for all of his help and humility when it came to our car buying experience. have ever had the privilege to work with. So grateful for all of his help and humility when it came to our car buying experience. More

This is the first time I am writing a review for a car dealer because unlike my previous car buying experiences, this experience was an exceptional one. I purchased a 2014 Acura MDX . The model and trim I dealer because unlike my previous car buying experiences, this experience was an exceptional one. I purchased a 2014 Acura MDX . The model and trim I wanted was rare to find but Gigi and Yazan worked very hard to find the car for me. They also pleased me by giving the best possible deal on this car. I am really impressed with the respect we got from them. The purchase, finance and service department are all so friendly to work with. During the the purchase process, Gigi and Yazan would stay even after their work hours to answer questions and made the entire purchase process very pleasant and stress free. Once I got the car Yazan was very helpful to get me familiarized with the new car. I am also very pleased with Kelsey and Yazan who worked quickly to get the accessories I requested ordered and installed. I am so impressed with my overall experience that I will definitely recommend this dealership to my friends. More