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Acura of Orange Park
Jacksonville, FL
302 Reviews
Acura of Orange Park excels in customer service from buying to service and ownership. Our sales staff is honest and fair and will work as hard as possible to help you get in the vehicle that best suits your needs. Once you've purchased, be sure to come back to us to get the best available service for your Acura. Our technicians have specials tools unique to your vehicle, assuring you that you'll get the proper service to keep your Acura in top shape.
We understand that you value your time and money, so we work hard to save you both. Buying is easy when you can search our inventory, research models, get financing, and more online. Scheduling service appointments and ordering parts takes just seconds through our website. Also, don't forget to check back frequently to see and take advantage of all of our specials on new and pre-owned vehicles, service, and parts.
Feel free to contact us at any time with your questions and concerns. We hope you have an excellent experience at our dealership, and we want to hear your comments.
We offer a variety of services from car buying to car repair, auto parts sales to financing. Visit us at 7200 Blanding Blvd. in Jacksonville or call us at (855) 314-5737 today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 302 reviews
September 07, 2015
Thanks Thank you Gino Silawi and Erickson Salcedo for your professionalism and help on buying my car. I'm so happy with your services. Thanks You Thank you Gino Silawi and Erickson Salcedo for your professionalism and help on buying my car. I'm so happy with your services. Thanks You More
by iris0669
Employees Worked With
Gino Silawi
September 04, 2015
Great Service My service advisor; Khalil Mercado showed great and professional and concern taking care of my car.The problem was identified and fixed in a timely m My service advisor; Khalil Mercado showed great and professional and concern taking care of my car.The problem was identified and fixed in a timely manner.I give them an excellent review because of overall great service. More
by acura2012
Employees Worked With
Khalil Mercado
September 03, 2015
Never seen a better team of service providers I'm on my 2nd Acura now and have purchased both at Acura of Orange Park. And the collective service staff that work there is one of the main reasons I'm on my 2nd Acura now and have purchased both at Acura of Orange Park. And the collective service staff that work there is one of the main reasons why. Khalil Mercado has always been great to work with, and even knowing how busy they were when I arrived late afternoon this past week, he still made sure my car was a priority and out the door as quickly as possible. That extra attention is why I'm proud to be an Acura owner. Much appreciated. More
by sberg23
Employees Worked With
Khalil Mercado
August 22, 2015
Service Khalil Mercado was a great service provider to work with. Khalil was very honest and sincere with his concern for me and my vehicle. His detail and ac Khalil Mercado was a great service provider to work with. Khalil was very honest and sincere with his concern for me and my vehicle. His detail and accuracy was beyond approachable. More
by MarkP
Employees Worked With
Khalil Mercado
August 21, 2015
Excellent Customer Service! Khalil Mercado was professional and provided excellent customer service when I recently had my ZDX in for regular service. My vehicle was finished wh Khalil Mercado was professional and provided excellent customer service when I recently had my ZDX in for regular service. My vehicle was finished when promised, and they even washed and vacuumed my vehicle. Thanks! More
by ZDXOwner
Employees Worked With
Khalil Mercado
August 18, 2015
emergency.... I was visiting in the area and had problem with my Acura RDX. I called at 8AM and they took my car , fixed it and gave me a loaner. It was such a pl I was visiting in the area and had problem with my Acura RDX. I called at 8AM and they took my car , fixed it and gave me a loaner. It was such a pleasant experience! More
by juju2512
Employees Worked With
Casey
August 13, 2015
"My First Acura RDX" Acura of Orange Park was the 3rd dealership that I visited in one day. "Julian Addison" was the best salesman of the day. He was very knowledgeable Acura of Orange Park was the 3rd dealership that I visited in one day. "Julian Addison" was the best salesman of the day. He was very knowledgeable and professional. I never felt pressured, just a great experience with everyone that I dealt with. More
by RDXHappy
Employees Worked With
Julian Addison
August 09, 2015
Play games waste your time I would not recommend you waste your time with this dealership. They play games try to sell you cars that are not what you want and not with the packa I would not recommend you waste your time with this dealership. They play games try to sell you cars that are not what you want and not with the packages you requested and don't tell you... Not reputable I'm my opinion Waste of time and disrespectful More
by Debpass
Employees Worked With
Many employees shuffled
August 05, 2015
Outstanding Service I have been buying Acuras from and having them regularly serviced at Acura of Orange Park since 2004; 3 TLs and an RDX. I have never been unsatisfied I have been buying Acuras from and having them regularly serviced at Acura of Orange Park since 2004; 3 TLs and an RDX. I have never been unsatisfied with the service. The attention to detail that Khalil Mercado provides this customer reflects excellent professionalism and his knowledge of the product. More
by paul240
Employees Worked With
Khalil Mercado
August 04, 2015
Professional and Courteous Just want to thank Neil Able for his prompt response to my email about a used car they had on their lot at Acura of Orange Park. He got back to me r Just want to thank Neil Able for his prompt response to my email about a used car they had on their lot at Acura of Orange Park. He got back to me right away and was so courteous. Met with him on a Sunday, test drove the car of my dreams, got a great deal, drove it home that day. He did everything he could to make my deal go off without a hitch and with a smile and great conversation. I also give my thanks to Gino Silawi for his great negotiation skills. I have to honestly say that I felt no nervousness being in this dealership ,or any inclination to run for the door.. Everyone was personable and professional. I would also like to thank Greg in financing for getting me in and out in a timely manner and with a smile.. Thanks again Acura and Orange Park. Will be back to Acura of Orange Park. More
by LesaDavis1957
Employees Worked With
Neil Able, Gino Silawi
