Acura of Orange Park

Service Khalil Mercado was a great service provider to work with. Khalil was very honest and sincere with his concern for me and my vehicle. His detail and ac Khalil Mercado was a great service provider to work with. Khalil was very honest and sincere with his concern for me and my vehicle. His detail and accuracy was beyond approachable. More

Excellent Customer Service! Khalil Mercado was professional and provided excellent customer service when I recently had my ZDX in for regular service. My vehicle was finished wh Khalil Mercado was professional and provided excellent customer service when I recently had my ZDX in for regular service. My vehicle was finished when promised, and they even washed and vacuumed my vehicle. Thanks! More

emergency.... I was visiting in the area and had problem with my Acura RDX. I called at 8AM and they took my car , fixed it and gave me a loaner. It was such a pl I was visiting in the area and had problem with my Acura RDX. I called at 8AM and they took my car , fixed it and gave me a loaner. It was such a pleasant experience! More

"My First Acura RDX" Acura of Orange Park was the 3rd dealership that I visited in one day. "Julian Addison" was the best salesman of the day. He was very knowledgeable Acura of Orange Park was the 3rd dealership that I visited in one day. "Julian Addison" was the best salesman of the day. He was very knowledgeable and professional. I never felt pressured, just a great experience with everyone that I dealt with. More

Play games waste your time I would not recommend you waste your time with this dealership. They play games try to sell you cars that are not what you want and not with the packa I would not recommend you waste your time with this dealership. They play games try to sell you cars that are not what you want and not with the packages you requested and don't tell you... Not reputable I'm my opinion Waste of time and disrespectful More

Outstanding Service I have been buying Acuras from and having them regularly serviced at Acura of Orange Park since 2004; 3 TLs and an RDX. I have never been unsatisfied I have been buying Acuras from and having them regularly serviced at Acura of Orange Park since 2004; 3 TLs and an RDX. I have never been unsatisfied with the service. The attention to detail that Khalil Mercado provides this customer reflects excellent professionalism and his knowledge of the product. More

Professional and Courteous Just want to thank Neil Able for his prompt response to my email about a used car they had on their lot at Acura of Orange Park. He got back to me r Just want to thank Neil Able for his prompt response to my email about a used car they had on their lot at Acura of Orange Park. He got back to me right away and was so courteous. Met with him on a Sunday, test drove the car of my dreams, got a great deal, drove it home that day. He did everything he could to make my deal go off without a hitch and with a smile and great conversation. I also give my thanks to Gino Silawi for his great negotiation skills. I have to honestly say that I felt no nervousness being in this dealership ,or any inclination to run for the door.. Everyone was personable and professional. I would also like to thank Greg in financing for getting me in and out in a timely manner and with a smile.. Thanks again Acura and Orange Park. Will be back to Acura of Orange Park. More

Written Internet price changed after test drive We have purchased many cars in Florida using internet pricing and never had an issue like with Acura of Orange Park. After test driving a new vehicle, We have purchased many cars in Florida using internet pricing and never had an issue like with Acura of Orange Park. After test driving a new vehicle, sales manager Joe Cutala came out (instead of the sales person) with a paper showing a price $4,000 more than what their Internet sales rep e-mailed to us. Once we showed Joe the printed e-mail that showed the sales price and the out-the-door total (including all fees and taxes) which were $4,000 less, he still would not honor it, instead came back with another quote that was still $1,000 more than the internet price. That made my decision very easy so we left. We'll take our business elsewhere. More

Always Great! I have been a customer of Acura of Orange Park since 1996 and I think that says it all. I have always been treated with respect at this dealership and I have been a customer of Acura of Orange Park since 1996 and I think that says it all. I have always been treated with respect at this dealership and they work hard to make the deal right for me. My recent experience was very easy, in fact, I did not want to go to the Dealership so Neil arranged everything online, sent me the stats, got the color MDX I wanted with the all wheel drive, set-up the financing and delivered the MDX to me. He save me a lot of time and I really appreciate that. You will not find a better Dealership than Acura of Orange Park. They give 5 Star Customer Service. More

You won't find a better dealership! The people at Hanania's Acura treat me well, the wash your car, provide a nice lounge area with complimentary pastries, and a loaner if you can't wait The people at Hanania's Acura treat me well, the wash your car, provide a nice lounge area with complimentary pastries, and a loaner if you can't wait. This is my second MDX and I got both of them here. Khalil Mercado makes you feel like you're part of the family. You should stop by and meet Khalil and the team and you will feel like part of the family too! More