Acura of Orange Park

Excellence has become the norm at Acura of Orange Park , Florida I've started running out of ways to express my positive experiences at Acura of Orange Park. My first experience with them was sales...... , Florida I've started running out of ways to express my positive experiences at Acura of Orange Park. My first experience with them was sales........which was awesome; and it's been the service over the last two years that have impressed me again and again. Everyone they employ seems to be both personable and professional and everyone appears to want to help. It's obvious that customer service and satisfaction are priority one at this dealership. When it comes time to buy another vehicle.......I'll be here yet again. Kudos to the management of the sales and service staff.....they're doing a great job. More

Acura on Time at Price as Always Appointment to pickup, Service sells Acura’s! Quality of car and service is the winning combination as this is my 7th Acura. With more than 1.1 millio Appointment to pickup, Service sells Acura’s! Quality of car and service is the winning combination as this is my 7th Acura. With more than 1.1 million miles traveled between them since my Acura experience began in 1994, 5 have exceeded 100k, 3 exceeded 200k and 1 still on the road at over 300k. Thank you Casey and Acura of Orange Park. More

Worth the drive I live 150 miles away but travel occasionally to Jax for work. I've been racing the odometer to get a few quirky things fixed on my RLX before the war I live 150 miles away but travel occasionally to Jax for work. I've been racing the odometer to get a few quirky things fixed on my RLX before the warranty runs out. My hometown dealership couldn't diagnose properly after multiple tries but Rad of Acura of Orange Park did - and just minutes into a test drive. Received excellent service throughout from service advisor Casey, who professionally set expectations about how long it would take, esp important since I was in town for business. Despite being long distance for me, this service team actually saves me time because they can get the job done right the first time. I highly recommend the service team at Acura of Orange Park! More

Excellent customer service Awesome staff Everyone is so helpful, friendly , and knowledgable. Recently met Adam. He was extremely helpful and informative.I enjoy having my car Awesome staff Everyone is so helpful, friendly , and knowledgable. Recently met Adam. He was extremely helpful and informative.I enjoy having my car serviced there. More

Be Aware of purchasing Used Vehicles If you are planning to buy ACURA - Used Vehicle or Certified Pre-Owned Vehicles, then i would highly suggest to avoid this place at all cost or if you If you are planning to buy ACURA - Used Vehicle or Certified Pre-Owned Vehicles, then i would highly suggest to avoid this place at all cost or if you don't have any option, make sure you take the vehicle to the nearest auto shop and have a detailed, thorough check up. I made a mistake of trusting "GOOGLE REVIEWS" and also being under false impression that all the vehicles they deal or sell would be in prime or at least good condition. When i purchased my vehicle, I had already turned in my car to the service center THREE times the first week. 1. Battery died on the second day and turns out it was expired. 2. Water starts leaking from the windshields on the Fourth day 3. SHOCK STRUTS WAS LEAKING which would have cost me more than 1k. Good thing i took my car to an auto shop and they found the issue, while my car was still under 30 day warranty. And if you are military then forget about this place...they don't take care of service members. More

Great Service Great service I had a B1 service and PSLT. When my car was ready, consultant Alex Ferna came to get me. He was friendly and professional and answere Great service I had a B1 service and PSLT. When my car was ready, consultant Alex Ferna came to get me. He was friendly and professional and answered all my questions. Car looked new after PSLT. Interior was beautiful. More

Service The service was great. I was in and out. The customer service is always great. From the time I get out of my car until I get back into it. The service was great. I was in and out. The customer service is always great. From the time I get out of my car until I get back into it. More

Service was awesome! I wanted to share my experience with service on my car. Casey took great care of me and everything was taken care of in a timely manner. Jim Twigg f I wanted to share my experience with service on my car. Casey took great care of me and everything was taken care of in a timely manner. Jim Twigg followed up which gave that extra special touch so thank you and I will definitely come back More

Done playing with toys, I am Acura girl from now on😘 Matt Gettys, Moe, Jack, Dustin ... Gentlemen you were simply amazing!!! Thank you so much for all the help get in me my awesome Acura, definitely fit Matt Gettys, Moe, Jack, Dustin ... Gentlemen you were simply amazing!!! Thank you so much for all the help get in me my awesome Acura, definitely fit all my needs and personality! I experienced true customer care at your store ...live it! I'll be back😃 More

Amazing car, amazing dealership, amazing customer service. I have no choice but to give Acura of Orange Park and their staff 5 Stars. Never before have I ever had such accommodating personal experience purchas I have no choice but to give Acura of Orange Park and their staff 5 Stars. Never before have I ever had such accommodating personal experience purchasing a car. AoOP stands out as the finest dealership in Jacksonville and beyond for their outstanding and professional customer care. Every whim and demand was met with co-operation and enthusiasm until all of my car shopping needs were fulfilled. * I want to thank Mr. Jim Twigg (Sales/CSI coordinator) for his relentless and considerate attention to our needs. Mr Twigg will always serve you with total respect and dignity while attending every detail of your purchase. * Mr. Mike Simpson (Sales Manager) was also very attentive to our needs and always there to be sure that we were being treated fairly. * Mr. Getttys, you can rest assured that your leadership and training has produced a car dealership that can be trusted to stand behind their customers and deliver a quality product that they can depend on. Acura of Orange Park-Leading the way in customer satisfaction! More