Acura of Omaha

Best overall experience I have had at a car dealership! Jay my salesperson was awesome from the 1st phone call to the last details. It was comfortable and not all pushy. I explained my parameters, and he Jay my salesperson was awesome from the 1st phone call to the last details. It was comfortable and not all pushy. I explained my parameters, and he understood and respected them. I really appreciated that! I would definitely return to Acura of Omaha and recommend them to others. More

Awesome service When I arrived for scheduled service a replacement car was waiting for me- same model as my own. It was clean, running with the air on! I received a When I arrived for scheduled service a replacement car was waiting for me- same model as my own. It was clean, running with the air on! I received a call a couple hours later letting me know the service was complete on my car. When I arrived, there was no wait. It was washed and ready to go. This was my first visit and was complimentary! I will continue to have my car serviced at Acura. All of this great service for no more than the price I would have paid at the local auto repair. More

perfect Never a problem when I come in. Appointment was in the system and car was ready to drive for the day. Parts ordered and Will bring in when they are Never a problem when I come in. Appointment was in the system and car was ready to drive for the day. Parts ordered and Will bring in when they are in. More

Smooth car buying experience from out of state Located my car through Car Gurus and was in contact with Jay, who was very helpful at answering all my questions and getting me into my very nice used Located my car through Car Gurus and was in contact with Jay, who was very helpful at answering all my questions and getting me into my very nice used Acura MDX. No high pressure sales and only $99 doc fee. The car was certified, and well taken care of as described. Exceeded my expectations. They actually beat my interest rate at my local bank, which was very impressive. I had a ride from the dealership at the airport waiting for me, my car was detailed, full of gas ready for my drive to Oklahoma. All paperwork was in order and ready for the transaction. Very happy overall! Would buy again from them! More

Fun, Trustworthy and Helpful! After researching for some time we found the car we wanted, an Acura MDX. We worked with the used car manager Alan and the best sales representative I After researching for some time we found the car we wanted, an Acura MDX. We worked with the used car manager Alan and the best sales representative I've worked with, RJ. The dealership was professional and made the experience comfortable and fun! We negotiated of-course and they made due on their promises timely and without issues. RJ was happy, fun and really cared about finding us the right fit, definitely see him if you're in the market for a new or used vehicle. Couldn't be happier, thank you Acura of Omaha! More

Service I can't say enough about the service I have recieved from this group. From general service and simple follow up of, to battery and tire help. Once I I can't say enough about the service I have recieved from this group. From general service and simple follow up of, to battery and tire help. Once I had my MDX in for general service and they forgot to replace the windshied wiper blades. The service manager called and apologized up one side and down the other, then sent me a coupon for a free oil and lube service for the mistake. Garry has been wonderful to work with, and even in took extra steps to help me with a tires. They also came to my home to replace my battery in a 30 minute time frame from notice, which saved my work schedule that day. Auto needs are a hassle and costly at times without notice, but these guys make it easy and comfortable. Not to mention a fantastic vehicle! I'm not hard pressed to stay loyal here. More

Sales manager not trustworthy We bought a used Mdx and had a trade. The sales manager, Alan, was disingenuous at best and dishonest at worst. I did not trust him during the process We bought a used Mdx and had a trade. The sales manager, Alan, was disingenuous at best and dishonest at worst. I did not trust him during the process and his true colors came out in the end. I do not recommend Acura of Omaha. More

Buy low, sell high? I used to think highly of Acura of Omaha but my feelings and my reviews have changed. They low-balled me in the worst way after driving 250 miles to s I used to think highly of Acura of Omaha but my feelings and my reviews have changed. They low-balled me in the worst way after driving 250 miles to see them. I don't know how they sleep at night. The salesmen are fine but their management leaves something to be desired. More

SAD....SAD CUSTOME SERVICE This company is something let me tell you! Purchased a vehicle over 4th of July weekend, it was from the used car area. Vehicle was great, and I lov This company is something let me tell you! Purchased a vehicle over 4th of July weekend, it was from the used car area. Vehicle was great, and I love it! That being said, when they sold it to me, they didn't fill the tank, left it at a 1/4 of a tank. Never bought a car that wasn't full, the fluid levels were low and the indicator light came on otw home, and noticed it hadn't been maintained as the mileage was at the point where it needed an oil change. I asked for these three simple things to be handled, and was ignored. Expected so much more from a dealer that sells mid-luxury cars. JT the sales manager for used cars is one of those "old" sales guys who would try to upsell his own mother. The price I purchased was in the market, but the rest won't even let me rate the price good. James my sales guy who went on the test drive was okay, but he had his hands tied due to this JT guy. STAY AWAY!!! More

 I am absolutely disappointed in this company, I recently bought a car from the location on center in omaha, when I got the car there was a vibrating sound the guy who sold it to me told me was a pa recently bought a car from the location on center in omaha, when I got the car there was a vibrating sound the guy who sold it to me told me was a part of the engine system the guy before me put in to make it sound "cooler" I took to my shop to have them get rid of the sound... Needless to say 2,000$ later the noise was fixed and had nothing to Do with the engine but something seriously wrong with the car. A few weeks later the gear shift had fallen off of my car and inside I found and old rusty screw and Acura of omaha pen holding my gear shift together... Nice, I had noticed a bulb out under rear view mirror was out, so When I went in for my oil change I asked them to change my light bulb. Of course it's not a bulb out it's a computer system that hooks threw my car to my dash which lights up my gas gauge and stuff, my mechanic said the dealership should have easily noticed that and had it fixed. I went into Acura of omaha to see if they could do anything about shift stick and the "manager" told me no, that's how I bought the car... Are you kidding me? I will absolutely never buy another car from this company and never allow anyone I know to as well, I am a business professional who know a lot of people. I and my family have already started to spread the word about this company and I plan on taking this to the Better Business of Omaha and getting out as many ways as possible. I have never been so taken advantage by a company in my life as I have this one and this company should be absolutely ashamed. More