Acura of Omaha
Omaha, NE
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Accomodating Service Department I live out of town, so I don't get into Omaha during the week very often. I was off work to take my wife to the airport very early on a Wednesday mor I live out of town, so I don't get into Omaha during the week very often. I was off work to take my wife to the airport very early on a Wednesday morning, and called to see if by chance there was any way I could get in for an oil change. The receptionist was very accommodating, and found a time when they could squeeze me in. Pat Sedlacek was the service advisor who helped me, and he was extremely pleasant and professional. Although they were busy with other customers that had called days before to set up their appointments, Pat was able to have a technician address some additional items they found while doing their multipoint inspection. I was in and out in less than two hours. Kudos to Pat and the rest of the service department...I greatly appreciate they way they took care of my car! More
Great experience Very professional and courteous. Jay Kraus in sales was referred to us by a friend and he went above and beyond our expectations. He even came in on h Very professional and courteous. Jay Kraus in sales was referred to us by a friend and he went above and beyond our expectations. He even came in on his day off when we were ready to purchase. More
Faster than expected I had my suv into the shop for routine maintenance and it was done fasterling than expected and they even washed and vacuumed the interior. I had my suv into the shop for routine maintenance and it was done fasterling than expected and they even washed and vacuumed the interior. More
Service *oasis* went above and beyond As out-of-town travelers, we found outstanding service at Acura of Omaha. It was late on Sunday when we had two check-engine codes on our TSX, so we f As out-of-town travelers, we found outstanding service at Acura of Omaha. It was late on Sunday when we had two check-engine codes on our TSX, so we found a motel for the night. We woke early Monday and just showed up at 7:30 am with no appointment. Pat and the understanding service department staff calmly fit us into a busy schedule. The repair was completed efficiently and the "relax, we'll take care of it" attitude was above and beyond our expectations. We were on the road by 9 am. More
Great Service I have had three different Acura's now and have loved them all. I have kept these cars longer then any I have had before. Pat is the best in the ser I have had three different Acura's now and have loved them all. I have kept these cars longer then any I have had before. Pat is the best in the service department and he is one of the reason I bought my latest vehicle. More
2010 MDX Acura Service in Omaha is the best !!! I have always received great service and customer relations from them. I recently met the new service rep.... Acura Service in Omaha is the best !!! I have always received great service and customer relations from them. I recently met the new service rep......Steve Carberry. What a great person to talk to. He is relentless in finding out any information about my MDX and explains the service work in such good detail.....even before it is completed. A great dealership !! More
Tremendous service I brought my 2016 ILX in for its first oil change and for the "auto butler" treatment, and there was a loaner car waiting for me and an extremely poli I brought my 2016 ILX in for its first oil change and for the "auto butler" treatment, and there was a loaner car waiting for me and an extremely polite service person, Gary, ready to go over what was going to be done to my car. When it was completed, Gary called me to let me know. When I returned to pick up my car, it looked terrific and all of the work was completed as described. I have been an Acura customer since 2004, and can't imagine every changing! More
Quick turnaround. I had requested a loaner since I was expecting more work on a 5 year old auto. As it turned out very little maintenance was required and the annivers I had requested a loaner since I was expecting more work on a 5 year old auto. As it turned out very little maintenance was required and the anniversary lunch my wife had planned appeared to be in jeopardy. Thankfully everything worked out. A class operation! More
super experience I have had a 2004 TL for several years and always had a positive experience with service for that vehicle. Acura sales was able to work to get me a be I have had a 2004 TL for several years and always had a positive experience with service for that vehicle. Acura sales was able to work to get me a better deal than USAA for a new RDX. More
Excellent Service My experience with Acura of Omaha has always been excellent. I was having problems with my breaks squeeking and the issue has totally been resolved. My experience with Acura of Omaha has always been excellent. I was having problems with my breaks squeeking and the issue has totally been resolved. My service experience is why I continue to purchase the Acura model from them. Pat has been there for over 30 years and that tells me they take care of their employees. More