Acura of Omaha
Omaha, NE
Filter Reviews by Keyword
By Type
Showing 238 reviews
Worked with Jay to get my daughters first car. Could not have been happier with how smooth everything went. Jay kept it simple we got a price I happy with and the whole process took minimal time t Could not have been happier with how smooth everything went. Jay kept it simple we got a price I happy with and the whole process took minimal time to get the car home. I would not hesitate to buy from Jay and Acura of Omaha again. More
The service dept makes fraudulent claims about the causes of problems. They say it's not covered under warranty, because the cause is always due to something that has nothing to do with warranty. And I am p of problems. They say it's not covered under warranty, because the cause is always due to something that has nothing to do with warranty. And I am positive they down right lie. And we never have a leg to stand on, because we have no way of providing They are making fraudulent causes. At this point I wouldn't be surprised if this is with the while dealership. I've been buying Acuras from this dealership for myself and spouse for decades, and ever since covid, it seems like all I get are huge bills every time I take a car in for service, that I firmly believe should be covered. For these kind of decisions, I would think that there's a racket going on between some of the people that work on cars and the service people that schedule the work. I could go on and on, but I am certain no one will even try to reach out and solve this issue. Chances are the management of this dealership hasn't even been told about how extremely unhappy I am. You would think that the service people that I expressed my disgust with, would be REQUIRED to go straight to the top of the dealership management, to let them know about my conversation. And if they did inform them, don't you think if they cared, someone would have at least reached out to me immediately. Loosing a customer like me is more than Loosing me, because I will never recommend anyone to buy acura. Enough said. More
Jay was great to work with was always there and answered and took care of all of my concerns would highly recommend to buy your next car from him wether it is an acura or not. always returned my calls and o and took care of all of my concerns would highly recommend to buy your next car from him wether it is an acura or not. always returned my calls and or texts More
Acura of Omaha showed professionalism and the staff were very helpful and kind. Jay was very straightforward and knowledgeable. It was a smooth, hassle free experience. very helpful and kind. Jay was very straightforward and knowledgeable. It was a smooth, hassle free experience. More
Bought a late model used car from Jay. Great experience. I had a small issue with the car that was not his fault and he took care of it anyway. Great to work with someone like that. Great experience. I had a small issue with the car that was not his fault and he took care of it anyway. Great to work with someone like that. More
I have purchased many cars through Jay and Acura over the years. Jay is very knowledgeable and answers all questions you may have along the way. Acura and Jay help take the stress out of purchasing a vehicle years. Jay is very knowledgeable and answers all questions you may have along the way. Acura and Jay help take the stress out of purchasing a vehicle. More
Jay is fantastic. Very helpful and courteous. This is the second car we’ve purchased from him and he works hard to get what you need. Low pressure as well! Very helpful and courteous. This is the second car we’ve purchased from him and he works hard to get what you need. Low pressure as well! More
This is my 5 acura purchase with Jay Kraus. He keeps it simple, I trust Jay so much that my last RDX purchase I didn't even drive it, just bought it right there. Since I have worked with Jay He keeps it simple, I trust Jay so much that my last RDX purchase I didn't even drive it, just bought it right there. Since I have worked with Jay for so long he know what I really like and what I don't like so he never show me a auto that I;m not interested in unless I ask to see it. He is the only sales person that I have ever worked with that doesn't leave you a alone, he lets you take ur time on picking the right car and wants you to take ur time on the decision of what one to buy, the only thing he lets you know is that used cars go fast and it ones your looking at may not be there the next day or so and he leaves it as that More