Acura of Omaha

Always excellent service! Steve Carberry handled my service intake yesterday, as he does most times I drop my MDX for service. He is attentive, informative and always honest. Steve Carberry handled my service intake yesterday, as he does most times I drop my MDX for service. He is attentive, informative and always honest. We trust him with our car. The service center is always spotless and we appreciate the refreshments in the waiting room. More

Very pleasant and relaxed! No pressure or intimidation. This visit started out as a referral from the auto buying service at our credit union. Ed Wainwright was assigned to us as the sales representative. Y This visit started out as a referral from the auto buying service at our credit union. Ed Wainwright was assigned to us as the sales representative. You couldn't have assigned us a better sales rep. Having purchased "too many" new cars in our lives, Ed stands out as probably one of the best that we have dealt with. He is professional, has a great personality and is very knowledgeable about cars. A very thorough explanation of the features and capabilities of the RDX. A definite asset to Acura and Acura of Omaha. If the opportunity ever arises again to purchase a car from Acura of Omaha, we would definitely work with Ed once more. More

Great customer service! I called on a Saturday for an appt later in the week and was able to get in on Saturday! I waited for a brief time while they checked my brakes. I wa I called on a Saturday for an appt later in the week and was able to get in on Saturday! I waited for a brief time while they checked my brakes. I was notified of what service was recommended. After deciding to have the recommended work completed, I was offered a loaner vehicle to run my errands as opposed to waiting. It worked out great! They stayed after hours to complete my service. The service advisor, Steve Carberry, was extremely informative, courteous and willing to accommodate! More

Great service visit Very easy service visits! Super nice group in the service department and trustworthy. No smoke and mirrors at Acura. Just honest service and nice peop Very easy service visits! Super nice group in the service department and trustworthy. No smoke and mirrors at Acura. Just honest service and nice people. More

Reliable service The Service was on time and all the staff was professional and knowledgeable. The waiting room is very comfortable with TV and up to date reading the The Service was on time and all the staff was professional and knowledgeable. The waiting room is very comfortable with TV and up to date reading the material. More

Unmatched Service They treat you like you want to be treated and they make sure you are satisfied every time you visit. The car is always inspected for any maintenance They treat you like you want to be treated and they make sure you are satisfied every time you visit. The car is always inspected for any maintenance items that may need done and my car is always washed and ready to go. More

Trouble with keyless remote Stopped by with out appointment and tech support worked me into the schedule that day. Very thankful since I was so concerned that the keyless remote Stopped by with out appointment and tech support worked me into the schedule that day. Very thankful since I was so concerned that the keyless remote wasn't working. More

Stellar Great customer service with attention to detail. The loaner car is an added value. I appreciate the advance communication on a couple other items th Great customer service with attention to detail. The loaner car is an added value. I appreciate the advance communication on a couple other items that needed to be serviced. More

Excellent customer service from the dealership. roadside assistance experience was terrible on the evening of 2/15. Unknown to me, but the Sales Mgr (Allen) was made aware - Allen contacted me as roadside assistance experience was terrible on the evening of 2/15. Unknown to me, but the Sales Mgr (Allen) was made aware - Allen contacted me as I walked in the door after dealing with a flat tire for 3 hours. Took my car into the service dept this morning - was given a loaner, and car up and running again in less time that I dealt with the flat tire - the service department made everything much better. After being a loyal infiniti owner for 16 years, and making the move over to Acura 3 months ago - I was so disappointed in my roadside assistance experience. I now understand they are a vendor - however, my expectation was that I was an Acura roadside assistance customer and it reflected on the dealership and who they do business with. I appreciate Allen and your service department - they truly care about your customers and want the best possible experience for them. More

Very Friendly Staff. When we arrived at the dealership everyone was very friendly and helpful. We thought we were going to buy one model and ended up with another. The sta When we arrived at the dealership everyone was very friendly and helpful. We thought we were going to buy one model and ended up with another. The staff was very patient with us while we decided which one to buy. More