Acura of Omaha

Trouble with keyless remote Stopped by with out appointment and tech support worked me into the schedule that day. Very thankful since I was so concerned that the keyless remote Stopped by with out appointment and tech support worked me into the schedule that day. Very thankful since I was so concerned that the keyless remote wasn't working. More

Stellar Great customer service with attention to detail. The loaner car is an added value. I appreciate the advance communication on a couple other items th Great customer service with attention to detail. The loaner car is an added value. I appreciate the advance communication on a couple other items that needed to be serviced. More

Excellent customer service from the dealership. roadside assistance experience was terrible on the evening of 2/15. Unknown to me, but the Sales Mgr (Allen) was made aware - Allen contacted me as roadside assistance experience was terrible on the evening of 2/15. Unknown to me, but the Sales Mgr (Allen) was made aware - Allen contacted me as I walked in the door after dealing with a flat tire for 3 hours. Took my car into the service dept this morning - was given a loaner, and car up and running again in less time that I dealt with the flat tire - the service department made everything much better. After being a loyal infiniti owner for 16 years, and making the move over to Acura 3 months ago - I was so disappointed in my roadside assistance experience. I now understand they are a vendor - however, my expectation was that I was an Acura roadside assistance customer and it reflected on the dealership and who they do business with. I appreciate Allen and your service department - they truly care about your customers and want the best possible experience for them. More

Very Friendly Staff. When we arrived at the dealership everyone was very friendly and helpful. We thought we were going to buy one model and ended up with another. The sta When we arrived at the dealership everyone was very friendly and helpful. We thought we were going to buy one model and ended up with another. The staff was very patient with us while we decided which one to buy. More

oil change and tire rotation On the way home from picking up my car from the service dept I realized at 50 mph that my car started to shake. I was going to call the next morning On the way home from picking up my car from the service dept I realized at 50 mph that my car started to shake. I was going to call the next morning but was home sick for 2 days when Acura called me. I told them what happened and he had Pat in Service call me. Pat had someone pick up my car and fix it and bring it back so I didn't have to leave the house!! More

Service and support The service team at Acura of Omaha is one of the best around. Very helpful, personable, and knowledgeable. Always willing to assist in any way possi The service team at Acura of Omaha is one of the best around. Very helpful, personable, and knowledgeable. Always willing to assist in any way possible. Always willing to "listen" to the customer. My Acuras are in good hands with Acura of Omaha. More

needed battery Was very impressed with the service i got once I got my car there. My car was in garage with dead battery I called Acura Roadside assist only to find Was very impressed with the service i got once I got my car there. My car was in garage with dead battery I called Acura Roadside assist only to find out that they wouldnt come jump start my car because that Service had expired in June was very disappointed. So got some one to jump start car and headed to Acura dealership and they got me in as soon as I got there and 1/2 hour later had new battery. Thanks For Great Service, Judi More

40K maintenance on MDX Excellent and timely service on a bitter cold day. All items were checked and reviewed with me. Ride was provided to my destination was a big help. Excellent and timely service on a bitter cold day. All items were checked and reviewed with me. Ride was provided to my destination was a big help. More

RDX Blower Fan Problem Service Technician, Steve Carberry, is a great representative for your dealership. He showed genuine interest in getting a minor problem fixed on our Service Technician, Steve Carberry, is a great representative for your dealership. He showed genuine interest in getting a minor problem fixed on our RDX and saw to it that the car was ready on time, as promised. Thanks Steve!! More

My experience was very positive. I got the car I wanted at the price I wanted. The process was quick and easy. No hassling and no pressure. This is the third Acura I have purchased I got the car I wanted at the price I wanted. The process was quick and easy. No hassling and no pressure. This is the third Acura I have purchased from Brad. I would not be going back if I was not a satisfied customer. More