Acura of Omaha

Great service visit Very easy service visits! Super nice group in the service department and trustworthy. No smoke and mirrors at Acura. Just honest service and nice peop Very easy service visits! Super nice group in the service department and trustworthy. No smoke and mirrors at Acura. Just honest service and nice people. More

Reliable service The Service was on time and all the staff was professional and knowledgeable. The waiting room is very comfortable with TV and up to date reading the The Service was on time and all the staff was professional and knowledgeable. The waiting room is very comfortable with TV and up to date reading the material. More

Unmatched Service They treat you like you want to be treated and they make sure you are satisfied every time you visit. The car is always inspected for any maintenance They treat you like you want to be treated and they make sure you are satisfied every time you visit. The car is always inspected for any maintenance items that may need done and my car is always washed and ready to go. More

Trouble with keyless remote Stopped by with out appointment and tech support worked me into the schedule that day. Very thankful since I was so concerned that the keyless remote Stopped by with out appointment and tech support worked me into the schedule that day. Very thankful since I was so concerned that the keyless remote wasn't working. More

Stellar Great customer service with attention to detail. The loaner car is an added value. I appreciate the advance communication on a couple other items th Great customer service with attention to detail. The loaner car is an added value. I appreciate the advance communication on a couple other items that needed to be serviced. More

Excellent customer service from the dealership. roadside assistance experience was terrible on the evening of 2/15. Unknown to me, but the Sales Mgr (Allen) was made aware - Allen contacted me as roadside assistance experience was terrible on the evening of 2/15. Unknown to me, but the Sales Mgr (Allen) was made aware - Allen contacted me as I walked in the door after dealing with a flat tire for 3 hours. Took my car into the service dept this morning - was given a loaner, and car up and running again in less time that I dealt with the flat tire - the service department made everything much better. After being a loyal infiniti owner for 16 years, and making the move over to Acura 3 months ago - I was so disappointed in my roadside assistance experience. I now understand they are a vendor - however, my expectation was that I was an Acura roadside assistance customer and it reflected on the dealership and who they do business with. I appreciate Allen and your service department - they truly care about your customers and want the best possible experience for them. More

Very Friendly Staff. When we arrived at the dealership everyone was very friendly and helpful. We thought we were going to buy one model and ended up with another. The sta When we arrived at the dealership everyone was very friendly and helpful. We thought we were going to buy one model and ended up with another. The staff was very patient with us while we decided which one to buy. More

oil change and tire rotation On the way home from picking up my car from the service dept I realized at 50 mph that my car started to shake. I was going to call the next morning On the way home from picking up my car from the service dept I realized at 50 mph that my car started to shake. I was going to call the next morning but was home sick for 2 days when Acura called me. I told them what happened and he had Pat in Service call me. Pat had someone pick up my car and fix it and bring it back so I didn't have to leave the house!! More

Service and support The service team at Acura of Omaha is one of the best around. Very helpful, personable, and knowledgeable. Always willing to assist in any way possi The service team at Acura of Omaha is one of the best around. Very helpful, personable, and knowledgeable. Always willing to assist in any way possible. Always willing to "listen" to the customer. My Acuras are in good hands with Acura of Omaha. More

needed battery Was very impressed with the service i got once I got my car there. My car was in garage with dead battery I called Acura Roadside assist only to find Was very impressed with the service i got once I got my car there. My car was in garage with dead battery I called Acura Roadside assist only to find out that they wouldnt come jump start my car because that Service had expired in June was very disappointed. So got some one to jump start car and headed to Acura dealership and they got me in as soon as I got there and 1/2 hour later had new battery. Thanks For Great Service, Judi More