Acura of Ocean
Ocean, NJ
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Awesome experiance. Got a flat around the corner after service hours. The sales floor manager and the receptionist managed to get me in and out with a loaner in 15 minutes..8pm at night and took care of service hours. The sales floor manager and the receptionist managed to get me in and out with a loaner in 15 minutes..8pm at night and took care of everything. awesome. Totalley buying again next year from Ocean. More
I am a repeat customer of Ocean Acura, I went in to look at a new model that had just come out ( ILX) with several months still left on my current lease not thinking I could do anything yet. Dave approched at a new model that had just come out ( ILX) with several months still left on my current lease not thinking I could do anything yet. Dave approched me and was very friendly & honest & low &n behold I have a new ILX. I have to say I have purchased many many cars over the years & I have to say that this was the quickest & smoothest purchase I can rememeber. Dave was great & I really liked working with him as well as his follow up. Sure I will be going for my 3rd Acura in the future & will surely make the purchase at Ocean Acura More
Peter was very clear in answering all of our questions about the car and the price. He was very patient with us. Actually, we were not going to buy a car that day because we were just looking, but Peter s about the car and the price. He was very patient with us. Actually, we were not going to buy a car that day because we were just looking, but Peter said that he would give us a good and honest deal on the price which is what he did. This is our third Acura and when we are ready to get another in a few years, we will be going back to see Peter Gallo. We were so pleased with him. We are very sorry that we do not remember the other gentleman's name, but he was also very helpful to us. More
The people are friendly and knowledgeable. The waiting area is pleasant. They don't try to pad the bill with unnecessary services. The work is done right the first time. area is pleasant. They don't try to pad the bill with unnecessary services. The work is done right the first time. More
This was my 2'nd lease and it was an easy, stress free lease experience. The whole process took less than 2 hours from start to finish driving the new car off the lot. lease experience. The whole process took less than 2 hours from start to finish driving the new car off the lot. More
The salesperson was professional and courteous. He answered all of my questions and was very helpful. Peter was extremely knowledgeable of the product and made sure that my experience was pleasant. answered all of my questions and was very helpful. Peter was extremely knowledgeable of the product and made sure that my experience was pleasant. More
I brought my Acura RDX to have my air conditioning diagnosed and repaired. Alison Peterson was my service advisor. While she was wonderful, I had a difficult experience with my getting my car's prob diagnosed and repaired. Alison Peterson was my service advisor. While she was wonderful, I had a difficult experience with my getting my car's problem FIXED. I had to take my car into the dealership THREE times, and I am still not confident that my air conditioning is fixed. It is functioning now, but I have had INTERMITTENT problems in the past month. I cannot say whether or not it was the nature of the problem or the service technicians at the dealership. After taking my car in three times, I am cautiously hopeful that the problem was corrected. In any case, Alison understood my frustration, always provided me with a loaner care, and made sure I was not charge for the last service appointment. More
The sales staff at Ocean Acura were courteous and professional. In general I believe they did their best to get me the deal I wanted. Although I did not walk out with the bottom line number I had in professional. In general I believe they did their best to get me the deal I wanted. Although I did not walk out with the bottom line number I had in mind, they were fair with my trade-in and the sale price of the new vehicle (2013 RDX AWD w/ Tech package). My sales person Jeff was friendly, helpful, and knowledgeable. The finance manager Ciro was no-nonsense and efficient in getting the final paperwork completed. Overall, I am very satisfied with my experience at Ocean Acura and would recommend Jeff and the dealership to anyone looking for an Acura. More
Very helpful and courteous sales people, open to letting me drive both the new ILX and the TSX. Was able to get a great lease deal on the TSX. I would highly recommend this dealership. me drive both the new ILX and the TSX. Was able to get a great lease deal on the TSX. I would highly recommend this dealership. More