Acura of Ocean
Ocean, NJ
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I had a very wonderful experience. I had asked for a white car and there were none at the dealership. Mark said that if I wanted white he would find me white. He called a couple of days later to tell me white car and there were none at the dealership. Mark said that if I wanted white he would find me white. He called a couple of days later to tell me that he found one. We set up the day to meet at my convenience so that I would not have to take any time off from work. He made sure I knew how to work the car before I drove away. He made leasing this car an easy, stress free experience. More
To Whom it May Concern, My Name is Daryl Mcwan. I have To Whom it May Concern, My Name is Daryl Mcwan. I have been a loyal customer at Acura of Ocean for the past 7-8 years. I had one bad experience wit To Whom it May Concern, My Name is Daryl Mcwan. I have been a loyal customer at Acura of Ocean for the past 7-8 years. I had one bad experience with this dealership. After speaking to Marc Rediker, the general manager of the dealership, we were able to resolve our issue. Marc Rediker took our complaint very seriously and resolved it in a very professional manner. From this experience, I can say that Acura of Ocean has very high customer satisfaction standards. I will continue to be loyal to Acura of Ocean and would reccomend Acura of Ocean to anyone considering to buy an Acura and if you have any issues or concerns, contact Mr. Marc Rediker. Thanks Daryl Macwan More
Was very happy with buying experinece. Salesmen was very courteous and was well informed about the car. The only problem was that they could not put plates on my new car also inside wasn't as cleaned as I t courteous and was well informed about the car. The only problem was that they could not put plates on my new car also inside wasn't as cleaned as I thought it would be for a new car. Dash was dusty etc. My suggestion is to have a lot person on hand to handle any concerns eg: transferring plates from old Acura to new one. Kristan did an excellent job More
I felt very comfortable dealing with the salesman Rob Fishman. I leased the vehicle that I was interested in for the price I had in mind. I felt no pressure to complete the deal and I found it to be a s Fishman. I leased the vehicle that I was interested in for the price I had in mind. I felt no pressure to complete the deal and I found it to be a stress free experience. I have leased a Honda product a on seven previous occasions so I knew I was getting a quality product. I would return to this dealership as well as recommend to friends and family. More
I have never had a better car buying experience in my life. Dave was exactly as he said he would be, a straight shooter. There was no gimmicks to his approach and was truthful the entire way. I couldn life. Dave was exactly as he said he would be, a straight shooter. There was no gimmicks to his approach and was truthful the entire way. I couldn't recommend this place more and when my fiancee's lease is up, we will be back to visit Dave. More
They did what they had to make the sale i brought in a competitor offer and they matched. I had 2 months left on my old acura lease with a lot overage miles on it. we reach an agreement where i paid extra competitor offer and they matched. I had 2 months left on my old acura lease with a lot overage miles on it. we reach an agreement where i paid extra on the new lease and would be free and clear of the old excess millage. ok . However a month later i got a bill from acura financial for the excess millage charge and had to pay. I went in after that multiple times and called them as well only to be brushed off not nice of them very shady. would not expect from such a reputable dealer More
The friendly informative staff were very accommodating and even suggested we test drive more thsn one model vehicle to better contrast the vehicles and it was beneficial. WE were able to get a very good p and even suggested we test drive more thsn one model vehicle to better contrast the vehicles and it was beneficial. WE were able to get a very good price on our trade and we love our new MDX More
Appointment made to service car was pleasant and easy. Alison was very friendly. The day of the service, all went well and I had Alison again as my front desk rep. Having had a loaner which was "My" car Alison was very friendly. The day of the service, all went well and I had Alison again as my front desk rep. Having had a loaner which was "My" car, only in black I asked, upon return, why theloaner seemed to be a smoother ride; was able to raise the driver's seat higher than in my car, and what a little blue light in between the courtesy lights above the rear view mirror was. I did not get any satisfactory answers to any of these questions. More
I recently brought my vehicle in for routine service. As always Alison in the service department was very polite and addressed all of my concerns. From the time I walked through the front door and was greet always Alison in the service department was very polite and addressed all of my concerns. From the time I walked through the front door and was greeted by a service representative to the time I picked my vehicle up from service I was constantly kept in the loop of what was going on with my vehicle. Your service department cannot be matched. It is one-of-a-kind! More
I was very pleased with the service at the dealership. Robert was fantastic. He was patient professional and willing to help us with our desires. I will definitely look to do business there in the future. Robert was fantastic. He was patient professional and willing to help us with our desires. I will definitely look to do business there in the future. More