Acura of Ocean

Potential 2015 MDX purchase from them We were buying a new 2015 or newer 2014 low mileage loaner before 2014 ended. Went to dealer on Dec 28 2014 Test drove 2015 Mdx was told that they als We were buying a new 2015 or newer 2014 low mileage loaner before 2014 ended. Went to dealer on Dec 28 2014 Test drove 2015 Mdx was told that they also had some loaners that weren't listed yet and he would inquire. We told him we would be back on Wed the 31 since we had 3 young children with us and needed to get them home He assured us a phone call regarding our inquiries! suffice it to say never a call back(a not so commission hungry car salesman who makes a minimal base salary ????) IDK. ,But nonetheless bought a new Acura 2015 mdx from another dealer much further away.... A simple phone call dude would have done it. The common courtesy of a return call or lackthereof cost him commish and the dealer one less vehicle moved before year end!! They certainly entered my info into the system since I have already received several emails from them regarding nonsense promotions etc..... Poor salesmanship poor mgmt. maybe who knows. I guess there is good reason why car dealerships/salesman are so negatively stereotyped case in point More

MDX BLACK IN BLACK The dealers were excellent.and very friendly, helping with the price and accommodated me with anything I needed and got the job done very quick withou The dealers were excellent.and very friendly, helping with the price and accommodated me with anything I needed and got the job done very quick without any headache. Perfect car buying experience, two thumbs up! More

Horrible, rude and obnoxious 1 star is way to generous. 2013 Acura TL with 20k miles. Went to have the oil changed and tires rotated. Immediately tried to sell me things I didn 1 star is way to generous. 2013 Acura TL with 20k miles. Went to have the oil changed and tires rotated. Immediately tried to sell me things I didn't need. After we agreed to just oil change and tire rotation they called me while servicing my car and insisted I spend another $600 or the car was going to break down. Again I refused and they didn't like that and sarcastically told me that they are making note and that "you've been warned". When I picked the car up I noticed that they hadn't rotated the tires because of a gouge I put in the front right wheel (trust me... the scraping on a curb was painfully burned into my memory)... They insisted it was done and even showed me a surveillance video in which you could barely see the rear left corner of the car. I asked him to show me the other side and said he didn't have it. But he insisted that the mechanic could do no wrong or make any mistakes and sarcastically told me that "he believed me" and he would rotate them back as if they were already done. After that insult I said just credit me the amount for the tire rotation... he refused and told me never to call for another service appointment. How this clown (S.C.) is the general manager is beyond me. The reviews for this dealership are overwhelmingly negative so I can only imagine how many people they've screwed. Mean, Nasty and unprofessional.... don't waste your time or money. More

I just purchased my third certified pre-owned vehicle from Acura of Ocean. The entire staff goes out of their way to make the car buying experience a pleasant one. I never felt pressured into making a from Acura of Ocean. The entire staff goes out of their way to make the car buying experience a pleasant one. I never felt pressured into making a decision, and they truly care that you buy the car you want. Thank you.. More

We traded in a used pick-up for a newer used Acura TL. Even though the transaction was not a very valuable one for the dealership, we were treated as if we had just bought 5 of their most expensive vehicl Even though the transaction was not a very valuable one for the dealership, we were treated as if we had just bought 5 of their most expensive vehicles. The attention to detail and friendliness of the entire staff was second to none. I would strongly urge anyone remotely interested in a Acura to visit Acura of Ocean. More

While negotiations took a while on pricing we eventually reached agreement and I was satisfied.The vehicle was ready as promises and in perfect condition.I would recommend an RDX to anyone . reached agreement and I was satisfied.The vehicle was ready as promises and in perfect condition.I would recommend an RDX to anyone . More

I went to the dealership to pick up my 2010 Acura MDX after having it serviced and ended up leasing a brand new 2014 Acura TL se. The sales team was great and the whole experience with Acura of Ocean wa after having it serviced and ended up leasing a brand new 2014 Acura TL se. The sales team was great and the whole experience with Acura of Ocean was fantastic. I would definitely recommend this establishment to anyone looking to buy or lease a vehicle! More

Every time we take one of our two Acura's fir service we are always happy with the service employees and the work done in a timely fashion. The service always exceeds our expectations. we are always happy with the service employees and the work done in a timely fashion. The service always exceeds our expectations. More

The total experience was very positive, welcoming and friendly. I got the impression that the staff are genuinely concerned in the satisfaction of the customer, which gave me a comfort level that I was g friendly. I got the impression that the staff are genuinely concerned in the satisfaction of the customer, which gave me a comfort level that I was getting the best deal possible. I expect to get my service from this dealership as well, and the staff made me feel that your service division would provide me the same degree of satisfaction. Well Done! More

Richard Young and the scheduling staff were excellent. They were courteous and informative. richard explained what was being done to my car and later explained the technicians recommendations for addition They were courteous and informative. richard explained what was being done to my car and later explained the technicians recommendations for additional work in great detail. the loaner I was given was great. I'm 6'4" and don't easily fit in mosst cars and richard mad sure that I got a car I fit in. The complimentary car was was also excellent. I expected just the outside to be washed but the interior was also cleaned to a spotless degree which was a pleasant surprise. The individual who performed that work should be commended.I received follow up calls and emails to ensure that I was satisfied. I was. Thank you. More