Acura of Ocean

Sal Gentile is an A+ salesman Sal Gentile is an A+ salesman. Everyone was very friendly. Clean high class atmosphere. Highly recommended. Will do business with them again in the fu Sal Gentile is an A+ salesman. Everyone was very friendly. Clean high class atmosphere. Highly recommended. Will do business with them again in the future. More

Great Customer Service We recently went to Acura of Ocean after hearing about a deal online. As soon as we were greeted at the door you could tell how much these guys cared We recently went to Acura of Ocean after hearing about a deal online. As soon as we were greeted at the door you could tell how much these guys cared about providing us with as much information as possible. Rich Wenger helped us price out our lease and worked on it with us patiently. More

A pleasant buying experience We purchased a new RDX from Acura of Ocean. This is the fourth Acura purchased by our family from this dealership in 4 years. Jay Pickeiny was our sal We purchased a new RDX from Acura of Ocean. This is the fourth Acura purchased by our family from this dealership in 4 years. Jay Pickeiny was our salesperson. Jay was most professional and extremely helpful. We are very pleased! More

smooth transaction Stephen Douglas was very professional and accommodating. I was in no rush to buy a car and he helped me find my car. It was also a pleasure to work w Stephen Douglas was very professional and accommodating. I was in no rush to buy a car and he helped me find my car. It was also a pleasure to work with Justin that handled the financing aspect. More

purchase a leased rdx I recently purchased a 2013 acura rdx from a friend whose lease was up. I was fortunate to have Justin Schlam handling the financial transactions for I recently purchased a 2013 acura rdx from a friend whose lease was up. I was fortunate to have Justin Schlam handling the financial transactions for me. It was a little complicated because the car was registered in NJ and I had to have it registered in NY. I also had to get a car loan. Justin was terrific in handling all aspects, he kept me in the loop constantly, got me quotes on varying terms for the loan. His pleasant personality, knowledge and concern made a confusing process a pleasure and saved me the headache of running around to the DMV in NY. He went over all the paperwork and made sure I understood everything. He is a great asset to Acura. I also had to have the car inspected and have nothing but good things to say about their service department. I dealt with Brian and others whose names I forgot, sorry, but my experience was great. They had the car inspected and washed while I waited and everyone was professional and pleasant. I give them an A. Thanks More

2016 RDX ADVANCE This was the 3rd Acura I have purchased from Acura of Ocean. My first 2 were Certified Pre-Owned. However this time I purchased a Brand New 2016 RDX This was the 3rd Acura I have purchased from Acura of Ocean. My first 2 were Certified Pre-Owned. However this time I purchased a Brand New 2016 RDX. I always return to Acura of Ocean because the staff is top notch. Jay Pickelny and Stephen Douglas were extremely helpful and knowledgeable with all aspects of the car and both were a pleasure to deal with. I never feel pressured when dealing with anybody at this dealership. Also thank you to Justin in Finance for all your help and knowledge. More

MDX Purchase What a great dealership!! The entire staff was courteous and friendly. I worked with Rich Wenger to purchase my first MDX. He was extremely knowledgab What a great dealership!! The entire staff was courteous and friendly. I worked with Rich Wenger to purchase my first MDX. He was extremely knowledgable and professional. He went above and beyond to help me find exactly what I was looking for, and more importantly, made the purchasing process easy and stress free. I would highly recommend this dealership. More

Check Your Loaner Car for a Valid Insurance Card! We needed routine preventative maintenance performed on our 2005 Acura TL. We scheduled an appointment and were given a loaner car while the car was i We needed routine preventative maintenance performed on our 2005 Acura TL. We scheduled an appointment and were given a loaner car while the car was in for service. We then received a call stating the technician performed a Multi Point inspection and recommends additional service. Maria, our Service Advisor was very nice and explained the recommendations in detail. We approved the recommendations. After we drove the loaner car home and reviewed the documents and found out that the insurance card in the loaner car was expired. We notified Acura of Ocean and were told to bring the loaner car back to the dealership. We brought the loaner car back and given another loaner car. The other loaner car also had an expired insurance card. We spoke to the service manager, Steve Cotter about this issue and he was rude and unprofessional. We also spoke to Marc Rediker, Manager of the dealership about this issue and he stated all loaner cars on the dealership lot have an expired insurance card. For some reason, we did not get valid insurance cards in time but, all our loaner cars are insured. The next day, we got a call stating your car is ready to be picked up. When we went to pick up the vehicle all recommended work as per the Multi Point inspection sheet was not performed. From this experience, I highly recommended customers to check your loaner car documents before you drive off the dealership lot. Otherwise be prepared for a ticket with a mandatory court date and possibly having your car impounded as per the law in the State of New Jersey. More

was interested in info on MDX and RDX Stopped in to dealership this afternoon to look at the MDX and RDX. Not greeted upon arrival. Went over to the RDX in the showroom where I was then ap Stopped in to dealership this afternoon to look at the MDX and RDX. Not greeted upon arrival. Went over to the RDX in the showroom where I was then approached by what I thought was a salesman. After a few minutes of discussing the vehicle, he informed me that he was the sales manager(forgot his name) and would send a salesman over. At least five or more minutes passed, and no one approached me. Needless to say I walked out. Is this any way to run a business? More

Rude, obnoxious - worst experience ever Asking for a quote on a new vehicle and the dealer is not ready to provide one. The attitude of the person is so pathetic, not friendly and outright R Asking for a quote on a new vehicle and the dealer is not ready to provide one. The attitude of the person is so pathetic, not friendly and outright RUDE. Leaves a voicemail saying that if you don't call we won't do anything - refusing to respect our preference to communicate via email. Out of all the nj/ny Acura dealers, this one will the award of driving customers away. More