Acura of Memphis

Repair of sun visor Easy experience , part was ordered and installed on two visits That's all I have to say. Silly to have to say at least 25 words when less will do, t Easy experience , part was ordered and installed on two visits That's all I have to say. Silly to have to say at least 25 words when less will do, thabsk More

Good quality cars Very nice car, without lots of mantaince, ( BUT WHEN YOU DO TAKE IN FOR REGULAR MANTAINCE YOU PAY A ARM AND LEG.)Never had to pay labor charge for oi Very nice car, without lots of mantaince, ( BUT WHEN YOU DO TAKE IN FOR REGULAR MANTAINCE YOU PAY A ARM AND LEG.)Never had to pay labor charge for oil change. More

Making things right It has become evident to me that Acura of Memphis' goal is excellent service. If you visit Acura ask for Aaron by name. He's awesome and will definite It has become evident to me that Acura of Memphis' goal is excellent service. If you visit Acura ask for Aaron by name. He's awesome and will definitely help you in any way possible. He's good with electronics too just in case you're not, but most importantly he will work with you based on your budget. Also the general sales manager Mr. Houston is awesome, his mentality and kind spirit was very inviting and reassuring. I have purchased two cars there and although I had an issue, Mr. Houston reassured me that it was his goal to make sure I was happy and taken care of. One huge thing that determines my patronage is how I'm treated. Both Mr. Houston and Aaron left me feeling like I really mattered and for that I would recommend them. I do plan on returning when I'm ready to trade in my car. More

Service Courteous, professional, and friendly is how I would Brian and the service staff at Acura on Ridgeway in Memphis. They go above and beyond the nor Courteous, professional, and friendly is how I would Brian and the service staff at Acura on Ridgeway in Memphis. They go above and beyond the norm. More

Excellent, professional and courteous I have just purchased my sixth (6) Acura and have in the pass purchased 3 Hondas. I have always been pleased with your service and loaner car conven I have just purchased my sixth (6) Acura and have in the pass purchased 3 Hondas. I have always been pleased with your service and loaner car convenience.. It is also worth noting that I have recommended three of my associates to purchase vehicles from you (names are available upon request. I have registered my newly purchased vehicle with Mr. Philip Casserino, who is a professional in his own rights, for regular maintenance. Whereas you have always been willing to provide free car washes, it it possible for me to obtain some reduction in costs for periodic maintenance such as oil and filter changes, tire rotations, inspections and similar services? More

WORST SERVICE I HAVE EVER HAD Transmission went out in a 2016 brand new car after having it 14 months. They don't own up to their mistakes. I picked my car up after they replaced t Transmission went out in a 2016 brand new car after having it 14 months. They don't own up to their mistakes. I picked my car up after they replaced the transmission and once I got home my car was making a loud noise from the tires. A noise it wasn't making before I dropped it off. I had to take my car back to them 2 times, leaving work. One of the service men informed me that when they had my car in the air and lowered it back they may have lowered it to hard which may have caused my caliper covers to touch the rotors. They told me that I would need to take my car to whomever put the covers on to look at it. Keep in mind I have had these covers for over a year with no problems until Acura had my car for 10 days replacing the transmission. Instead of them offering to pay for the company looking at my covers to see if that was the issue, they just said: I need to take it back there. I talked to the service manager who was absolutely no help. I was very pissed off. I hate I ever bought an Acura to this day!!! My car is still making a noise from the tire. If you want a reliable car and great service go to WOLFCHASE TOYOTA, they care!!! Plus I noticed on my paperwork a strut was replaced, which confirms that they placed my car down to hard because if I had strut issues why wasn't this caught or noticed when I go to get an oil change. More

Great service Efficient and professional! I would highly recommend. Good hours. The Loaner car was great and no charge Convenient location. Easy in and out. Nice w Efficient and professional! I would highly recommend. Good hours. The Loaner car was great and no charge Convenient location. Easy in and out. Nice waiting aeea. Quality autos and service. Clean waiting and dealership! Have been many times More

Airbag recall done reight Fast and right. Easy of schedule via website, glad to feel a better airbag on driver side is now operational. Phillip did a great job in explaining an Fast and right. Easy of schedule via website, glad to feel a better airbag on driver side is now operational. Phillip did a great job in explaining and assuring me the other airbags do not pose risk. Thanks More

MDX service Service staff was very attentive and work was done quickly and efficiently. My service advisor kept me updated on every detail that pertained to my Ac Service staff was very attentive and work was done quickly and efficiently. My service advisor kept me updated on every detail that pertained to my Acura. He even called to tell me I forgot my sunglasses in the rental I was driving during the time of my service. More

Excellent Service Dept was perfect , Alan & Charles treated me so good- kept me updated on service- showed me waiting rooms etc, also washed my car- the whole e Service Dept was perfect , Alan & Charles treated me so good- kept me updated on service- showed me waiting rooms etc, also washed my car- the whole experience was very good More