Acura of Memphis
Memphis, TN
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Good service Service was done when expected. Good communication throughout the day. I was kept informed consistently. Courtesy vehicle is always a great help with Service was done when expected. Good communication throughout the day. I was kept informed consistently. Courtesy vehicle is always a great help with my schedule. More
Service We had an appointment for a broken strut that was covered under warranty. Service staff were quick and courteous.. They kept us informed and handled e We had an appointment for a broken strut that was covered under warranty. Service staff were quick and courteous.. They kept us informed and handled everything in a professional manner. More
Vehicle Service Maintenance I give 5 star rating to my recent visit for vehicle servicing with special shout out to Justin Cole for helping me out today. This is my first visit w I give 5 star rating to my recent visit for vehicle servicing with special shout out to Justin Cole for helping me out today. This is my first visit with them and definitely would not be the last. More
Great experience with Brian and technicians Went there for warranty repair, the staff and there technicians did a great job. Will continue to go there for all of our service on our 2014 Acura Went there for warranty repair, the staff and there technicians did a great job. Will continue to go there for all of our service on our 2014 Acura MDX. Starbucks and snacks while waiting is a big plus. Thanks Brian for everything! More
Customer Service Simply the best. No Hassels. No problems getting a loaner car. Thank u!!! Got me out very quickly. Have never had a problem with their service on Simply the best. No Hassels. No problems getting a loaner car. Thank u!!! Got me out very quickly. Have never had a problem with their service on my two Acura’s. More
A Pleasant, Stress-Free Experience The GM Hayden was very welcoming and professional. Our Serviceman Marcus guided us through our entire experience and we were in and out in about 3.5 h The GM Hayden was very welcoming and professional. Our Serviceman Marcus guided us through our entire experience and we were in and out in about 3.5 hours. Our finance guy Steve was very direct, informative, and straight to the point. The Facility is awesome and the bistro area is nice for customers to utilize during their wait. I definitely recommend their services to anyone seeking a pleasant, car-buying experience. More
Great Service...Doris is the best! My lights where apparently left on causing my battery and all instrument components to fail. Doris got my a components tested and reset and provided My lights where apparently left on causing my battery and all instrument components to fail. Doris got my a components tested and reset and provided me with a loaner car on short notice. More
Computer chip for heat/Air conditioner Very nice and accommodating. Warranty repair, so it cost me nothing. However, the problem is not fixed, which was evident on my 6-minute drive home. S Very nice and accommodating. Warranty repair, so it cost me nothing. However, the problem is not fixed, which was evident on my 6-minute drive home. Service manager told me when I picked up the vehicle that they performed the stage 1 repair required by manufacturer and if it doesn’t work, I’ll need to come back. So... I’m coming back tomorrow. (Looks to me that they could have figured out that it’s not working and saved me the effort of returning.) More
Servicing my Acura Reception was timely and the representative was friendly and knowledgeable . Car was ready as promised with only agreed service Performed . Other ite Reception was timely and the representative was friendly and knowledgeable . Car was ready as promised with only agreed service Performed . Other items recommend But no pressure to have that done at this visit More
Excellent and prompt service with good feedback and no hara Excellent and prompt service. There was no harassment to buy a new car despite having an older car. I had things repaired and a very nice loaner car Excellent and prompt service. There was no harassment to buy a new car despite having an older car. I had things repaired and a very nice loaner car. Always want this type of service. Will definitely return. More