Acura of Memphis

Great service At pickup, the valet pulled my car up and realized there were a few spots left on it after the wash. He voluntarily took it back to wash it again (wit At pickup, the valet pulled my car up and realized there were a few spots left on it after the wash. He voluntarily took it back to wash it again (without even my suggestion or comment) himself, and this was only 15 minutes before closing time at the end of the day. Great service and nice people! More

Those darn potholes! The same attention and detail that went into selling me my vehicle went into repairing it! The epitome of excellence especially dealing with service p The same attention and detail that went into selling me my vehicle went into repairing it! The epitome of excellence especially dealing with service provider Doris Merritt! More

General maintenance Great service from Allen. Courtesy car, phoned to explain service, washed car, all in scheduled time. Everyone is friendly & helpful. Love my Acura an Great service from Allen. Courtesy car, phoned to explain service, washed car, all in scheduled time. Everyone is friendly & helpful. Love my Acura and the service we receive. More

Had nail in tire I picked up a nail in my tire - I drove in and they fixed it. I was so glad they took my car back and took care of fixing the tire so quickly. I picked up a nail in my tire - I drove in and they fixed it. I was so glad they took my car back and took care of fixing the tire so quickly. More

Darren Anderson in pre owned sales was great! This is our 5th Acura and I was very pleased with our experience. I was very happy when I left and I felt that Darren and Jerry did all they could to This is our 5th Acura and I was very pleased with our experience. I was very happy when I left and I felt that Darren and Jerry did all they could to make sure I was a satisfied customer. More

very timely and quality work my service was excellent. I was informed the whole time as my car was being serviced on updates. was given a loaner car so i could go to work as my se my service was excellent. I was informed the whole time as my car was being serviced on updates. was given a loaner car so i could go to work as my service took a day to perform but that was because it was a big job. thank you and will be back again! More

Great Acura service! This is one of the best dealerships in the region! The staff is very professional yet courteous and friendly. The service area is clean and uncluttere This is one of the best dealerships in the region! The staff is very professional yet courteous and friendly. The service area is clean and uncluttered and the amenities while you wait are second to none. I'd recommended Acura of Memphis to anyone needing service for ANY vehicle. More

Great! The customer service was awesome. Very timely in coming out to greet me upon arrival. Service writer responded quickly and the loaner car was great! The customer service was awesome. Very timely in coming out to greet me upon arrival. Service writer responded quickly and the loaner car was great! More

Service Review I bought my Acura 1 year this past November. My front tires look like this!! I have been through 2 oil changes (One this past November) and a tire ro I bought my Acura 1 year this past November. My front tires look like this!! I have been through 2 oil changes (One this past November) and a tire rotation, only for Acura of Memphis not to mention anything about an alignment. Today, I asked to speak with a service manager and the rep sent me to a Service Advisor (I knew she wasn’t a manager according to their website), whom made me feel really bad. She said it’s my fault that I didn’t get an alignment. I’m supposed to get it twice a year (who does that? who knows that?) She also asked if I read the manual for the service codes??? NO! When service due comes up, I go to Acura of Memphis. I thought this was a one stop shop, but it looks like I have to turn into a mechanic! When I bought the car, I was told OH YEA, oil changes and tire rotations 2x a year. Well according to the Service Advisor, its suppose to be 2 oil changes, 2 alignments, air filters, etc. Sounds like $1000 for maintenance 2x a year. I’m stuck after 1 year, 30k miles, buying two tires ($244ea and alignment $99) Maybe I should have bought another brand car. More

Service Review The service department is always very helpful. Particularly this visit, Brian was excellent with his first class service. I would recommend this place The service department is always very helpful. Particularly this visit, Brian was excellent with his first class service. I would recommend this place to anyone. More