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Acura of Johnston

Johnston, IA

4.7
1,234 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

June 30, 2018

Easy fast Great customer service. Thank you for making this choir as easy ad possible. Jeremy and Matt do an outstanding job, setting up, explaining services More

by bookerrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
June 29, 2018

Service work The length of service time was what was promised, waiting area is comfortable. Matt, my service rep was respectful & professional. Will return again More

by DH811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
June 29, 2018

Excellent service! I've been a customer at Acura of Johnston since 2010 and recommend all of my friends to come here. They know me by name and are attentive to my needs. More

by melb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rowold, Jeremy Gorsuch
June 29, 2018

Great customer service! The guys in the service dept are thorough, on top of things and very friendly! Would recommend Acura of Johnston’s service dept to friends and family! More

by pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
June 29, 2018

Excellent service experience These guys go above and beyond every chance they get, even pulling my loaner car into the shop so I didn't get rained on! I had a bad tire sensor that More

by KATEMARTINCAMPBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
June 29, 2018

Awesome Service The service staff is excellent! Efficient and courteous! I've recommended Acura of Johnston's service department to many. Thanks for the consistently More

by Donna C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
June 29, 2018

Oil change on Honda Odyssey Oil change service on my 2012 Honda Odyssey. First time at Acura for an oil change. Service was prompt and friendly. No one tried to sell any unnece More

by DLAPPLEBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
June 29, 2018

Car maintenance Very fast service and helpful people. I waited at the dealer for the service and was told it could take 1 1/2 hours. I was finished in under1 hour. More

by wdmhellings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
June 29, 2018

Worst experience ever! Still waiting a month later for promises that we already paid for during purchase and they have yet to complete and zero communications! I would not s More

by Akleavengood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon in finance , Alen Zenkovic, James Jones
June 29, 2018

Servicing my cars I have been using Acura since 1992 for my Honda servicing needs. I have always had excellent servicing of my 2 Honda Accords and my 2006 Pilot. More

by cynthia5drake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch, Emma Yori
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