Acura of Johnston

Seamless Went really easy and they worked around our schedule. Allowed us to come back to remove optional parts instead of leaving without vehicle and coming b Went really easy and they worked around our schedule. Allowed us to come back to remove optional parts instead of leaving without vehicle and coming back when service was done More

2017 Acura TLX, tech package Everyone at the dealership was great! Persistent but that’s part of sales. As a young female car shopping by myself I expected them to be super pushy Everyone at the dealership was great! Persistent but that’s part of sales. As a young female car shopping by myself I expected them to be super pushy and they were not. They worked really hard to get me a good interest rate! They were respectable. There are two reasons I gave them a 4 of 5 star rating. The first reason is because prior to leaving the lot after buying the car I was told there was going to be a really nice detail done to it. I’m pretty positive the car was only put through the car wash because the entire inside was still super dust and the windows were all smudged. Second reason being because the technology package wasn’t throughly explained. It’s not hard to figure out because the technology in this vehicle is subpar compared to other 2017 brand vehicles which is pretty disappointing considering it’s supposed to be a luxury car. The technology package doesn’t even include something as basic as remote start. Overall, that’s my fault for not paying closer attention would have just been nice to have aspects of the package pointed out better. I think having the label of “technology package” is pretty deceiving in this case. Think the car was a bit over priced based on lack of technology included. More

Great experience Great experience. Loved working with John, very professional and friendly. Made a not so fun experience enjoyable. Totally recommend this dealership. Great experience. Loved working with John, very professional and friendly. Made a not so fun experience enjoyable. Totally recommend this dealership. We love our new MDX. Thank you so much! More

Exceptional service from the dealership staff I have bought 2 TL's, 1 RL and 1 TLX from dealerships in Minnesota and never have I been so impressed with a dealership as Acura of Johnston. John Ro I have bought 2 TL's, 1 RL and 1 TLX from dealerships in Minnesota and never have I been so impressed with a dealership as Acura of Johnston. John Rowald is the best representative I have dealt with, pleasant, knowledgeable, and willing to go the extra mile needed to satisfy the customer. The finance manager ( my apologies for not remembering his name) at Acura of Johnston, was wonderful to deal with. He was very well versed in the different types of financing available to me and moved through the process quickly. I will return to this dealership to purchase cars or trucks in the future. More

Great Experience! Had a great buying experience with John Rowold and the entire group at Acura of Johnston. John was very knowledgeable regarding all the features of t Had a great buying experience with John Rowold and the entire group at Acura of Johnston. John was very knowledgeable regarding all the features of the vehicle, as well as excellent helping to customize all the set up options upon delivery. Finance process went smoothly. Everyone at Acura of Johnston was very professional in every way. More

Oil Change and Tire Rotation Always good at getting me in during the day. Upfront with any upcoming maintenance, and gives options on if it should be done now, or can wait until Always good at getting me in during the day. Upfront with any upcoming maintenance, and gives options on if it should be done now, or can wait until later. It's helped keep my honda running great at 102,000 miles! More

2019 RDX - Great Service The team at Acura of Johnston was fantastic, especially John. They worked with me on getting exactly what I wanted ASAP. They were patient as we wor The team at Acura of Johnston was fantastic, especially John. They worked with me on getting exactly what I wanted ASAP. They were patient as we worked through the details and I couldn't be happier! More

excellent customer service! Great experience from beginning to end! Alen was excellent in helping me select the right car for me. He was not satisfied with me leaving until I und Great experience from beginning to end! Alen was excellent in helping me select the right car for me. He was not satisfied with me leaving until I understood everything about the car and made himself available if I had any future questions. They made the process smooth and made me feel at home!😊 More

Quick service with accommodating shuttle Service team kept me very informed of issues and timing of repairs. The text notifications were helpful and service responded in timely manner. Shuttl Service team kept me very informed of issues and timing of repairs. The text notifications were helpful and service responded in timely manner. Shuttle was very helpful as well More

AMAZING experience I purchased my TSX 10 years ago from this dealership and have been in for oil changes/new tires/service ever since. This is the best car I have ever I purchased my TSX 10 years ago from this dealership and have been in for oil changes/new tires/service ever since. This is the best car I have ever owned, due in large part to the excellent service I receive in the service department. Matt is wonderful to work with and keeps me apprised of anything that needs to be done. Recently worked with Robin as well and he is just as great. Comfortable waiting area to rest in when I have time, and I always appreciate the shuttle ride when I need to get to work and can't wait. I will keep my TSX and give to my son when he graduates from college and will get my next Acura at this dealership. I can't imagine going anywhere else. Quality vehicle and AMAZING customer service - they treat you like family! kathy More