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Acura of Johnston
Johnston, IA
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Fast service! Oil change and filter was done in 20 minutes, comparing to other dealers where I wait for 45 minutes or one hour. Great service too. Oil change and filter was done in 20 minutes, comparing to other dealers where I wait for 45 minutes or one hour. Great service too. More
John Rowland John did a wonderful and professional job taking care of me. A great buying experience and I recommend anyone buy from him. I’ve been buying cars for John did a wonderful and professional job taking care of me. A great buying experience and I recommend anyone buy from him. I’ve been buying cars for over 30 years and this is my best experience More
Great experience Matt and Jeremy have always been organized and efficient. Good communication and work gets done on time. Been dealing with them many years and alway Matt and Jeremy have always been organized and efficient. Good communication and work gets done on time. Been dealing with them many years and always had a good experience. More
Perma-plate application done quickly and professionally. Loaner car readily available was clean and new. Process done ahead of schedule. Very happy with efforts of everyone done quickly and professionally. Loaner car readily available was clean and new. Process done ahead of schedule. Very happy with efforts of everyone involved. More
Great experience Brought in my Acura for a new key to get programmed and an oil change. Was quoted 75-90 minutes and I was out of there in 45 minutes. I always receive Brought in my Acura for a new key to get programmed and an oil change. Was quoted 75-90 minutes and I was out of there in 45 minutes. I always receive the full report of all the checks they run, and have never had an unexpected maintenance visit because of their thoroughness. More
Service Center Review The service I received was complete, prompt, and personnel are friendly and accommodating, The waiting area is comfortable and with drinks and snacks The service I received was complete, prompt, and personnel are friendly and accommodating, The waiting area is comfortable and with drinks and snacks available, what more could you ask for. I am also impressed to see the same faces after several years. That speaks highly of the business. More
Acura service I was greeted promptly, reviewed my service request, and offered a complimentary wash. Waited while service work was completed, nice/clean customer lo I was greeted promptly, reviewed my service request, and offered a complimentary wash. Waited while service work was completed, nice/clean customer lounge area with TV and various magazines for reading and complimentary wifi. Process took approximately 35-40 minutes. Reviewed upcoming/recommended services. More
A+ Service From the quick, professional, and excellent service I received once I arrived to the cleanliness of the dealership while I waited, this was an A+ expe From the quick, professional, and excellent service I received once I arrived to the cleanliness of the dealership while I waited, this was an A+ experience. More
Excellent communication! I loved working with Alen. This was our 2nd Acura lease from Johnston location in past 3 years and we love it. Alen was really good at understand what I loved working with Alen. This was our 2nd Acura lease from Johnston location in past 3 years and we love it. Alen was really good at understand what we wanted and communicating back and forth so that deal was done quickly and efficiently. He got us a great deal but at the end everyone won! Thank you. More
Great Expirience Got the job done in a timely manner. Always informed me on what they would be doing next. Highly recommend the service dept at Acura of Johnston! Got the job done in a timely manner. Always informed me on what they would be doing next. Highly recommend the service dept at Acura of Johnston! More