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Acura of Johnston

Johnston, IA

Overview
Reviews
4.7
1,234 Reviews
Call Dealership (515) 446-3581
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5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

March 25, 2022

They have always taken care of me in a professional timely manner. I read some past reviews and can’t understand where these negative comments are coming from. If I ever need a new ACURA I would buy i More

by CHYMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 26, 2022 -

Acura of Johnston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Johnston. We look forward to having you as one of our valued customers for years to come. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 24, 2022

They were friendly and quick. Thank you! The last time the service manager not as good More

by LEIGH.WALTERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
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Mar 26, 2022 -

Acura of Johnston responded

Thank you for your business, Leigh. We appreciate you taking the time to leave us a review. We'll be sure to share your comments with our crew. We look forward to serving you for years to come. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 23, 2022

The buying process was extremely smooth and stress free. And Alex Remy was extremely helpful. More

by Omkarbhatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Remy
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Mar 23, 2022 -

Acura of Johnston responded

Thank you so much for your wonderful review! We are thrilled that Alex and Remy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 23, 2022

Worked with Jack and Alan, the used vehicle we were looking to buy was great but they were requiring us to buy some paint protection plan that inflated the price $2200 OVER the listed price on the inte More

by mvana01
Recommend Dealer
No
Employees Worked With
Alen Zenkovic, Jack Bryant
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March 21, 2022

Stopped in around 10 am on a Saturday to get an oil change without an appointment. Very fast service for a walk-in. More

by Cyclones1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam - Service Manager
Report | Print
Mar 22, 2022 -

Acura of Johnston responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 20, 2022

I told the sales guy I wanted no extras and I already had a loan. They ran my credit anyway. Dropped it 41 points. Didn’t want that. Already have put $1000 into the truck. More to come. I was told it runs gr More

by JIM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Muris Hodzic
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Apr 07, 2022 -

Acura of Johnston responded

We're sorry to hear, Jim, that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 19, 2022

Alex our salesman was great, knowledgeable and made the process easy. I would come back again for a car purchase. More

by CRAIG.FOERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Remy
Report | Print
Mar 20, 2022 -

Acura of Johnston responded

Thank you, Craig! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 18, 2022

This was my first visit to this location and I was impressed with the service department! More

by ASPREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Mar 20, 2022 -

Acura of Johnston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 18, 2022

Went in due to dashboard lights flashing. They took the car earlier than my appointment as I was travelling and fixed the issue in time for my return from my trip. I suspected a bad battery More

by PEARSON976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Report | Print
Mar 20, 2022 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 14, 2022

No pressure, no upsell of services, just straight forward facts with attention to detail and helpful advice. More

by DOXNHAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Mar 14, 2022 -

Acura of Johnston responded

It's great to hear that Tyler was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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