Acura of Johnston

Tends to concerns and gives follow-up needs Good attention to concerns I asked for a loaner and robin assisted all concerns were handled alerted me of future service needs easy time to set appo Good attention to concerns I asked for a loaner and robin assisted all concerns were handled alerted me of future service needs easy time to set appointment More

Service Visit The staff is always very friendly and willing to accommodate to my schedule. I really appreciate the ease of doing business with the service departm The staff is always very friendly and willing to accommodate to my schedule. I really appreciate the ease of doing business with the service department. More

Great service Johnston Acura is consistently professional, timely and thorough. Jeremy is straightforward, is not pushy and I feel like, gives good advice. Nice wa Johnston Acura is consistently professional, timely and thorough. Jeremy is straightforward, is not pushy and I feel like, gives good advice. Nice waiting area with updates while waiting More

Great experience Went in to learn more about vehicles and after visiting elsewhere, the service and transparency was what brought me to choose Acura for my next vehicl Went in to learn more about vehicles and after visiting elsewhere, the service and transparency was what brought me to choose Acura for my next vehicle. I worked with John and he was always polite, detailed and caring. Great experience. More

Outstanding Highly recommend the dealership but especially Sejad to anyone who is the market for a vehicle. He did a outstanding job from start to finish. Made ev Highly recommend the dealership but especially Sejad to anyone who is the market for a vehicle. He did a outstanding job from start to finish. Made everything very transparent, quick and easy! More

Friendly, Quick, and Easy! Shortly after I submitted an online inquiry, Sejad called me within minutes and got started on the financing offer right away. We scheduled a test dri Shortly after I submitted an online inquiry, Sejad called me within minutes and got started on the financing offer right away. We scheduled a test drive and drove the vehicle off the lot within hours. Sejad was great to work with and I highly recommend him! We completed the financing paperwork with Anthony and he answered all our questions and was also very friendly. Both of these guys made it quick and easy for us! More

Always excellent! I've never had a bad service experience at my Acura dealer, and (thankfully)I never dread going to have my car serviced. This last time I had Robin a I've never had a bad service experience at my Acura dealer, and (thankfully)I never dread going to have my car serviced. This last time I had Robin assist me, and he was friendly, professional and helpful. I've also had Jeremy and Matt help me in the past and all of the professionals take the time to talk and explain the services thoroughly with me, usually while I'm seated in the comfortable waiting area enjoying a complimentary coffee. I love that I don;t have to prearrange oil changes and tire rotations, and I can just go and they have me in and out within the hour or less. The service is fast, efficient, professional and friendly. Thank you! More

Excellent Always excellent! Who can ask for and receive more? Best possible! Glad so close by! Bar set very highly for any future event! Your box doesnt co Always excellent! Who can ask for and receive more? Best possible! Glad so close by! Bar set very highly for any future event! Your box doesnt count words well/glad you are in service biz instead of actuarial biz! More

Need ride to post-surgery physical therapy I am a handicapped person, presently unable to drive. I had a medical appointment in less than 24 hours, when I discovered my battery was dead. My c I am a handicapped person, presently unable to drive. I had a medical appointment in less than 24 hours, when I discovered my battery was dead. My car is equipped to handle my physical needs. I spoke to Jeremy, who arranged to have my SUV taken into their shop the next morning. The battery could not be re-charged. A new battery was installed. Two Acura of Johnston men drove my SUV and another vehicle to my house just in time for my driver to get me to my appointment. Could not have gone smoother! ....Thank you, Jeremy, and those two guys! More

Oil change and tire rotation Took vehicle in for oil change and was done promptly. Also rotated the tires and washed the car. Dealership is well maintained and very clean. Took vehicle in for oil change and was done promptly. Also rotated the tires and washed the car. Dealership is well maintained and very clean. More