
Acura of Johnston
Johnston, IA
Filter Reviews by Keyword
By Type
Showing 1,235 reviews
Impressed Love the professionalism. They were friendly, thorough and accommodating (loaner car a big plus)! I would recommend Acura of Johnston to all my friend Love the professionalism. They were friendly, thorough and accommodating (loaner car a big plus)! I would recommend Acura of Johnston to all my friends and family members. More
Salesperson was very comfortable to work with. We walked into the dealership looking to trade vehicles and was greeted by Kelly Rohde who got us the keys to the vehicle we were looking at. She was We walked into the dealership looking to trade vehicles and was greeted by Kelly Rohde who got us the keys to the vehicle we were looking at. She was great to work with and informed us about the vehicle features and took us for a test drive. We did not feel like we were held hostage like other dealerships have done but felt like the back and forth with the finance guy was just a game. Other than that we were happy with our experience! More
Pleasant Experience! I greatly appreciated the honesty and straightforwardness from this salesman/dealership. While there, I did not feel rushed, and did not feel that the I greatly appreciated the honesty and straightforwardness from this salesman/dealership. While there, I did not feel rushed, and did not feel that the sale was being pushed onto me. Not only that, but Alen was able to answer the questions I had, making me confident in my purchase. Alen was also very patient and conducted business quite professionally, which I truly appreciate. It is obvious that he truly cares about his clients and the value of their time. 5 stars from me! More
Amazing I was in at the dealership browsing the cars on the lot, Sejad stepped outside to ask if I needed help within minutes of me stepping into the lot. He I was in at the dealership browsing the cars on the lot, Sejad stepped outside to ask if I needed help within minutes of me stepping into the lot. He was very friendly and patient with me as I asked to look at multiple vehicles. I would recommended working Sejad to anyone in the market for a new car. More
Great Experience Worked with Sejad, had a absolute great experience. Was looking for a vehicle for my daughter and within moments he matched up my budget to a vehicle Worked with Sejad, had a absolute great experience. Was looking for a vehicle for my daughter and within moments he matched up my budget to a vehicle she absolutely loves. Would recommend Sejad as a salesperson and Acura of Johnston! More
Very positive experience I would definitely recommend this dealership to others. They were cooperative and willing to work with you and very competitive. They didn’t try to t I would definitely recommend this dealership to others. They were cooperative and willing to work with you and very competitive. They didn’t try to talk you into all the extras like some dealerships do More
Top knotch service! I had an amazing experience! I recently needed an oil change on my car and had the pleasure of working with the service manager, Matt. He was very hel I had an amazing experience! I recently needed an oil change on my car and had the pleasure of working with the service manager, Matt. He was very helpful and informative and assured me my wait time would not exceed more than an hour. While in the waiting area he frequently checked in with me to update me on the status so that I knew exactly what work was being done on my car and when. After the service, Matt went over the diognostics of my car and was very helpful and informative to what needed done. The overall staff was very friendly and welcoming while I waited and offered me a complimentary beverage and made it for a top knotch experience! I highly recommend anyone to go to Acura of Johnston if you want to receive nothing less than the best service out there! More
Oil change They got me right in . Got it done quicker than they said. They talked with me before it was complete and went over the details of their inspections . They got me right in . Got it done quicker than they said. They talked with me before it was complete and went over the details of their inspections . More
First service on new vehicle at 7500 miles. The service was completed in the time indicated. Free car wash and vacuum included and that is appropriate as the cost is about $10 higher than servic The service was completed in the time indicated. Free car wash and vacuum included and that is appropriate as the cost is about $10 higher than service at some other sites. Not scheduled as it is only a oil change, new filter, and tire rotation. Just come in and be done with in one hour. I am pleased with service provided at this facility. You can save $30 if you come in when there is a service special. I had a internet message about the special price two weeks before I had my service done but he had to go to Sioux Falls so could not go in that week. More
Best service department experience Great folks specially Matt and Jeremy. Awesome service. I have been going for car services since 2011 and never had a single problem or bad service. Great folks specially Matt and Jeremy. Awesome service. I have been going for car services since 2011 and never had a single problem or bad service. More