Acura of Johnston

Friendly & professional service w/o high pressure sales. It was a rainy day when we were there last Saturday. Mr. Ronzani, sales manager, greeted us right away, and after listening to a very brief descripti It was a rainy day when we were there last Saturday. Mr. Ronzani, sales manager, greeted us right away, and after listening to a very brief description of what we were looking for, soon hooked us up with Mr. Zenkovic, who quickly found a good match that meant our search criteria in stock. It had just came in and hadn't been detailed yet. Just moments passed before he had a Brilliant Silver Nissan pulled up to the front drive -- ready to test drive. It was a good fit. I wanted to test drive something else to have something to compare the ride and comfort to. Mr. Zenkovic then located a Volkswagen Passat only to discover it had sold 30 minutes earlier. There wasn't anything else that was within our budget, so Mr. Zenkovic did the math, and was able to work with us on what we had budgeted for the purchase. More

Nice work! I got my 2018 RDX drives quiet as new. I am very happy with the service. I will come back if I need a service again :-) Thanks! I got my 2018 RDX drives quiet as new. I am very happy with the service. I will come back if I need a service again :-) Thanks! More

Fixed for a day I brought my 2001 MDX in for repairs to the rear view mirror, rear seat back, but more importantly, to the front and rear heater systems (both needed I brought my 2001 MDX in for repairs to the rear view mirror, rear seat back, but more importantly, to the front and rear heater systems (both needed replaced, the rear didn't work at all and the front was noisy as heck). The rear seat back was fixed, the mirror was attempted to be fixed (it no longer falls off but jiggles at every bump). The heaters (new blowers in both) worked for a day. The next morning the rear stopped completely (but the front still worked and was quiet). Jeremy was great at getting the car back in promptly to fix the rear heater. However, when I picked it up, the rear heater worked, however the front heater again was noisy. I was not able to pick it up the next day, but the day after it was delivered to me. Both heaters worked great. However, the next morning, the front heater again was making a lot of noise. So apparently, whoever fixed it....didn't fix it. So this car has been in twice to repair the repairs. I'm sad to say that I'm done with the shop. Jeremy was great to work and was fair with the price, but whoever worked on the car...well... More

2019 rdx I Was looking for a new car and decided on a new rdx after receiving great customer service. The Sales rep was helpful and knowledgeable. I Was looking for a new car and decided on a new rdx after receiving great customer service. The Sales rep was helpful and knowledgeable. More

Great service Stopped by on a Tuesday afternoon unannounced and received fast oil change service. Also appreciate their free inspection of everything else. Excellen Stopped by on a Tuesday afternoon unannounced and received fast oil change service. Also appreciate their free inspection of everything else. Excellent service every time More

Consistent quality service and customer care Thank you for consistent, friendly, efficient service every time. Also appreciate the good communication via txt or email. And then loaner car opti Thank you for consistent, friendly, efficient service every time. Also appreciate the good communication via txt or email. And then loaner car option is really nice for the time that my car service takes a little extra time. It’s nice working with the same people every time. More

25000 mile service Acura service department is great. Easy to make an appointment, very efficient, and they do great work. Jeremy is very nice and does a super job of k Acura service department is great. Easy to make an appointment, very efficient, and they do great work. Jeremy is very nice and does a super job of keeping me informed about the work being done on my vehicle. Highly recommend!! More

Great dealership From the time we pulled up in driveway to see John Rowold in sales everything was smooth with no hassles and no pressure. We felt that we were treated From the time we pulled up in driveway to see John Rowold in sales everything was smooth with no hassles and no pressure. We felt that we were treated fair and they took there time with explaining everything to us More

Polite and efficient My first experience with Acura of Johnson and I will return. I just moved here and needed a good service center. Although I have a Honda (didn’t feel My first experience with Acura of Johnson and I will return. I just moved here and needed a good service center. Although I have a Honda (didn’t feel comfortable with reviews of Honda dealer) they treated me as a valued customer. I appreciate that!! More

Loyal Acura owner As a long time Acura (MDX) owner, I would deal with no one other than my sales consultant, John. He has made each experience efficient and personable. As a long time Acura (MDX) owner, I would deal with no one other than my sales consultant, John. He has made each experience efficient and personable. He tells it like it is and doesn't waste my time. I am confident without a doubt I get the best deal possible. Even after the sale, he doesn't forget who I am when he sees me. More