
Acura of Johnston
Johnston, IA
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Oil Change Everything went very well. As always, service department was very friendly and professional. I have been a long time customer and the service departme Everything went very well. As always, service department was very friendly and professional. I have been a long time customer and the service department is one of the main reasons why. More
Service work I had remote start installed. I was quoted one price for installation and then it was significantly higher when I checked out but they charged me the I had remote start installed. I was quoted one price for installation and then it was significantly higher when I checked out but they charged me the quoted price without any haggling More
Always great service I usually wait for the service on my car to be completed. Always done on time, as promised. Waiting area is nice and well equipped with coffee machi I usually wait for the service on my car to be completed. Always done on time, as promised. Waiting area is nice and well equipped with coffee machine, snacks, beverages, etc. Wi-fi is also available. Those in the service department are always very helpful and efficient! More
Great customer service I was searching for a new SUV for my wife, and in no time was set up with two great salesmen. They were able to get me what I needed, and stay within I was searching for a new SUV for my wife, and in no time was set up with two great salesmen. They were able to get me what I needed, and stay within the requested budget. I was very impressed with the professionalism and customer service. More
Customer Service I went in to get my car oil change. The people was super nice and friendly and very helpful and convenient! I didn't have any issue. I went in to get my car oil change. The people was super nice and friendly and very helpful and convenient! I didn't have any issue. More
Friendly,professional,quick In addition to my A1 service I needed a bit of electronic feature assistance. Elijah was wonderful. He walked me through setting up navigation,radio In addition to my A1 service I needed a bit of electronic feature assistance. Elijah was wonderful. He walked me through setting up navigation,radio station presets and wallpaper. Thanks More
Concerns about losing nitrogen tire pressure. I dealt with Jeremy. He was very nice and listened to my concerns. He did everything possible to fix my problem. Im not sure yet if the problem is fi I dealt with Jeremy. He was very nice and listened to my concerns. He did everything possible to fix my problem. Im not sure yet if the problem is fixed. I took delivery of my RDX 7-5-18. By 8-18-18 i had lost 4 pounds of nitrogen in my car. on that day i returned to add nitrogen. On 9-27-18 I returned because i had lost 4 more pounds of nitrogen. all 4 tires were resealed and filled with nitrogen. I have 2 other vehicles that i run nitrogen in and have never experienced anywhere near that amount of pressure loss. Jeremy told me to return if problem persist. So time will tell. Im happy with the efforts, but still have concerns about the issue. Sincerely, Terry Yashack More
Excellent service Always great to work with. Very professional. Always honest and transparent with the work that needs to be completed. I plan to have all of my service Always great to work with. Very professional. Always honest and transparent with the work that needs to be completed. I plan to have all of my service completed here. More
Convenient in and out Always appreciate the convenient no appointment service with a can do attitude. Very comfortable waiting area with wi-fi made things go real easy on Always appreciate the convenient no appointment service with a can do attitude. Very comfortable waiting area with wi-fi made things go real easy on an impromptu Friday afternoon visit. More
Quick service Asked how long my service would take and was told an hour or so . Had and oil change and usual inspections that go with it and differential fluid and Asked how long my service would take and was told an hour or so . Had and oil change and usual inspections that go with it and differential fluid and transfer case fluid serviced. It was only 25-30 minute wait!!! More