
Acura of Johnston
Johnston, IA
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Happy with the service Once again, our service has been great. The problem was diagnosed quickly. I appreciate Jeremy taking the time to explain everything so we could under Once again, our service has been great. The problem was diagnosed quickly. I appreciate Jeremy taking the time to explain everything so we could understand. More
Acura Johnston Service is always great. Nice people and very accommodating. Been bringing my vehicles there for more than 8 yrs. Keep buying from there too just Service is always great. Nice people and very accommodating. Been bringing my vehicles there for more than 8 yrs. Keep buying from there too just to know that the service upkeep with always be exceptional and I dont have to worry. Can't say enough great things about their service dept. More
Very clean shop, accurate service One thing that struck me as I left my 2012 Acura TSX for service recently is how clean the shop is. I had to take my car in for a recall (passenger One thing that struck me as I left my 2012 Acura TSX for service recently is how clean the shop is. I had to take my car in for a recall (passenger airbag--the supplier's issues prompted recalls for numerous makes), and while I was at it, I had Acura of Johnston repair a faulty tire pressure sensor. The shop diagnosed the problem, had the replacement part in stock, gave me a cost estimate, made the repair, and did so on time. I am satisfied with the service from Acura of Johnston and would recommend an Acura to anyone. I live 125 miles away. I trust the car so much I had no trouble making the purchase even though we have no Acura dealers in Eastern Iowa. That's how highly I think of Acura. More
Great Customer service Great customer service ! They got me right in and patched my tire and had me back on the road in under an hour . Thanks again Great customer service ! They got me right in and patched my tire and had me back on the road in under an hour . Thanks again More
Battery replacement There were no available appointments for the day and I brought my car in as the battery was dying and I was stranded at a gas station. Got the car st There were no available appointments for the day and I brought my car in as the battery was dying and I was stranded at a gas station. Got the car started and drove it over to Acura and they got me in and solved my porblem. More
Amazing Always make me feel like a member of the family. Service is always top notch even with my vehicle being difficult. As long as I have an acura I'll alw Always make me feel like a member of the family. Service is always top notch even with my vehicle being difficult. As long as I have an acura I'll always bring it in for routine maintenance More
Exceptional Service The battery in my car totally died. After getting it started, I brought it in for a thorough check on everything related to the battery. Everything te The battery in my car totally died. After getting it started, I brought it in for a thorough check on everything related to the battery. Everything tested OK and I have had no additional issues. They worked me in, tested everything, and cleaned the vehicle. All for NO CHARGE. I live in another state and they went out of their way to help me. More
Excellent Experience - Sales, Finance & Service From start to finish, sales to service, my experience at this dealership was the best I’ve had in a long time - possibly ever! The sales department (A From start to finish, sales to service, my experience at this dealership was the best I’ve had in a long time - possibly ever! The sales department (Alen) was quick and professional. The finance process (Anthony) was smooth and respectful of my time. After buying my new (used) car, I asked the service department (Jeremy) to help me with a new set of tires (it’s winter in Iowa!), and they did so at a competitive price! Every interaction I had was positive and professional, and Acura of Johnston will be my first stop the next time we need a vehicle (or service)! Thank you all. Job well done. More
Interior fan noise The guys at Acura are above all others I’ve dealt with, my car had an issue with the fan making a Weird noise almost like a humming sound. I took it i The guys at Acura are above all others I’ve dealt with, my car had an issue with the fan making a Weird noise almost like a humming sound. I took it into Acura they were able to schedule me and get me right in they were also nice enough to let me use a loaner car for a few hours while I ran my errands for work they had my car fixed the same day now with no issues. More
Service Very quick service! Be back for other services instead of a oil change and tire rotation. No need for an appointment for these services. Definitely Very quick service! Be back for other services instead of a oil change and tire rotation. No need for an appointment for these services. Definitely recommend service here. More