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Acura of Johnston

Johnston, IA

4.7
1,235 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,235 reviews

May 29, 2019

RDXtech I was contacted right away and it was a smooth and easy process. I love my new RDX and will buy from Acura of Johnston again! More

by RDXtech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic
May 28, 2019

Great customer service I went in for an oil change and it was done in about an hour with a complimentary car wash and vacuum. The service was quick and friendly. Thank you! More

by LTANCHINH
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
May 27, 2019

2hr oil change? Took too long. Probably my fault doing this on a holiday weekend. 2 hrs to get this done is too long. Would ha e liked to have a warning. More

by sjmaclean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Gorsuch, Robin McQuerry
May 24, 2019

Had some recalls taken care of. They did a good job. I responded to an email that it would be a great level of service to also vacuum the car - we previously owned a Lexus and got a More

by CABNL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
May 20, 2019

Oil change I have always been able to make an appointment within a few days, stay while the oil is being changed and off on my way in a very reasonable amount of More

by jglass0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Kelly Rohde
May 16, 2019

2015 MDX Special thanks to Kelly for helping us find our family vehicle and especially for watching our son while my husband and I test drove the vehicle makin More

by KeelaDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Rohde
May 15, 2019

Service tech My service technician was very polite and very upfront about everything. He wasn’t pushy and allowed me to think about my options. Excellent customer More

by FLICK_2300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
May 15, 2019

Great, fast service with amazing customer relations It's always a pain to take time to service your car. I called Acura of Johnston in the early afternoon for an oil change and tire rotation. Of cou More

by hwessels929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe his name might have been Alexander? Also, the check out staff. , Jeremy Gorsuch
May 08, 2019

Great service I was treated like royalty! I still love my 2002 Acura TL TypeS. (205,000 miles) The service department checked everything over and gave me recommen More

by SHERREFISHER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Chelsea Lovan
May 01, 2019

Review Service was fine. Shuttle had a bit of confusion on PU but not a major ordeal. Otherwise all was fine for this service appointment. Thanks More

by rdkellogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
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