
Acura of Johnston
Johnston, IA
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routine service work, but staff did a great job. Great job getting me in and out. Made sure I knew what other maintenance needs to be done on my vehicle. Very professional and courteous experience. Great job getting me in and out. Made sure I knew what other maintenance needs to be done on my vehicle. Very professional and courteous experience. More
Have no idea what this means. Enjoyed working with Chelse, but had some problems upon finish, no license, fob, or paper work completion. Still waiting for fob and paper work. 24 Enjoyed working with Chelse, but had some problems upon finish, no license, fob, or paper work completion. Still waiting for fob and paper work. 24 words is fine. More

Excellent Professional & courtesy staff. Had a great experience leasing my first Acura. my sales person Kelly was very helpful & knowledgeable to work with & m Professional & courtesy staff. Had a great experience leasing my first Acura. my sales person Kelly was very helpful & knowledgeable to work with & made the whole process easier. More
Service Jeremy was very helpful with getting my vehicle fixed! Matt and Jeremy are always professional and are good about returning phone calls. I always rece Jeremy was very helpful with getting my vehicle fixed! Matt and Jeremy are always professional and are good about returning phone calls. I always receive great service when I visit Acura. More
Great Experience! Arrived for my scheduled appointment and they had a loaner vehicle available for me and I was in and out in no time. Communication throughout the day Arrived for my scheduled appointment and they had a loaner vehicle available for me and I was in and out in no time. Communication throughout the day was excellent via their texting service. My vehicle was ready when promised, and washed and vacuumed. More
Good service team I've been coming to Acura of Johnston for 3 years. The service team is very good. The sales team...not so much. I'll continue to bring my Acura, (n I've been coming to Acura of Johnston for 3 years. The service team is very good. The sales team...not so much. I'll continue to bring my Acura, (now a newly purchased vehicle from Acura of Omaha) to this facility for servicing. More
Thank you Kelly Kelly stayed late last Friday to help me buy a car from Acura of Johnston. I appreciated her time and attention. She made it very easy. Thank you for Kelly stayed late last Friday to help me buy a car from Acura of Johnston. I appreciated her time and attention. She made it very easy. Thank you for your help. More
Good / prompt service. Used the online app to schedule appointment. It was easy and fast. Good / prompt service. Good waiting area. Missing 1 valve cap on the left front whe Used the online app to schedule appointment. It was easy and fast. Good / prompt service. Good waiting area. Missing 1 valve cap on the left front wheel. More
Poor Communication Our appointment was booked a week in advance. We dropped vehicles at requested time. Work to be completed by end of day, hopefully. No one called t Our appointment was booked a week in advance. We dropped vehicles at requested time. Work to be completed by end of day, hopefully. No one called to tell us the recall work would not be completed until the following day. Ultimately, work was completed, you need to contact customer with a status update. More
60,000 mile checkup I have been going to Lithia of Johnston for 12 years now. Service is always professional, always good. The Service Lounge is comfortable and well stoc I have been going to Lithia of Johnston for 12 years now. Service is always professional, always good. The Service Lounge is comfortable and well stocked with beverages and snacks while you wait. More