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Acura of Johnston

Johnston, IA

4.7
1,235 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,235 reviews

July 05, 2019

routine service work, but staff did a great job. Great job getting me in and out. Made sure I knew what other maintenance needs to be done on my vehicle. Very professional and courteous experience. More

by CSNYDER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
July 02, 2019

Have no idea what this means. Enjoyed working with Chelse, but had some problems upon finish, no license, fob, or paper work completion. Still waiting for fob and paper work. 24 More

by TwoHawkeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Chelsea Lovan
June 26, 2019

Excellent Professional & courtesy staff. Had a great experience leasing my first Acura. my sales person Kelly was very helpful & knowledgeable to work with & m More

by Syed48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in the business office was great to work with as well , Kelly Rohde
June 25, 2019

Service Jeremy was very helpful with getting my vehicle fixed! Matt and Jeremy are always professional and are good about returning phone calls. I always rece More

by rdjsnewby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
June 25, 2019

Great Experience! Arrived for my scheduled appointment and they had a loaner vehicle available for me and I was in and out in no time. Communication throughout the day More

by Kirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
June 25, 2019

Good service team I've been coming to Acura of Johnston for 3 years. The service team is very good. The sales team...not so much. I'll continue to bring my Acura, (n More

by rltjr1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
June 25, 2019

Thank you Kelly Kelly stayed late last Friday to help me buy a car from Acura of Johnston. I appreciated her time and attention. She made it very easy. Thank you for More

by VeryLovelyCat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Kelly Rohde
June 25, 2019

Good / prompt service. Used the online app to schedule appointment. It was easy and fast. Good / prompt service. Good waiting area. Missing 1 valve cap on the left front whe More

by GERRYKET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
June 18, 2019

Poor Communication Our appointment was booked a week in advance. We dropped vehicles at requested time. Work to be completed by end of day, hopefully. No one called t More

by JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
June 17, 2019

60,000 mile checkup I have been going to Lithia of Johnston for 12 years now. Service is always professional, always good. The Service Lounge is comfortable and well stoc More

by MOB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
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