
Acura of Johnston
Johnston, IA
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Jeremy is always ready to answer any of my questions and helps me understand what my service needs are. He is very helpful! He is a great service advisor! helps me understand what my service needs are. He is very helpful! He is a great service advisor! More
A-Z service Had my 13 TSX in for just about every routine service it could need. Easy schedule, shuttle service (drivers were great and timely) all the work was Had my 13 TSX in for just about every routine service it could need. Easy schedule, shuttle service (drivers were great and timely) all the work was completed. Freshly washed car to wrap it up. 5 stars. More
Friendly & efficient Polite and service on time, and I'm confident the work done is complete and correct . I was given advise on future service needs for my vehicle regar Polite and service on time, and I'm confident the work done is complete and correct . I was given advise on future service needs for my vehicle regarding mileage More
Missed compliment carwash Your service is great and has been great. No biggie but last visit my car didn't get the complimentary car wash. My car was washed every time I have Your service is great and has been great. No biggie but last visit my car didn't get the complimentary car wash. My car was washed every time I have an oil change service there. More
Great experience Had a very good experience and I highly recommend that all my fellow Army members and my labor members come to Accra and talk to Cody semler Is the b Had a very good experience and I highly recommend that all my fellow Army members and my labor members come to Accra and talk to Cody semler Is the best salesman here More
Not impressed with Acura of Johnston's Service Acura of Johnston did not do a good job with my tire rotation. When I left one of my tires was low and they did not tell me, which they are supposed t Acura of Johnston did not do a good job with my tire rotation. When I left one of my tires was low and they did not tell me, which they are supposed to tell you if that is the case. They disregarded to tell me that my tire was low and that I needed them balanced. Not impressed and don't plan on returning to get my car serviced there. More
Amazing customer service at Acura of Johnston I have to give acura of johnston a 5/5 stars. We had a great sales associate named christian! He was extremely friendly and very professional. He went I have to give acura of johnston a 5/5 stars. We had a great sales associate named christian! He was extremely friendly and very professional. He went over all the features of our new vehicle and even called a couple days later to make sure we were happy and to see if we needed anything else. The sales manager named Sejad was wonderful during the process too. He introduced himself and wanted to make sure we were getting taken care of and if we had any questions. The process was quick and smooth which is great because car buying can be stressful and they made it completely stress free. We love our 2019 acura mdx! We couldnt be happier with our decisions to purchase from this dealership More
Great service Was upset prior to arriving. When I spoke to the service tech Scott did a great job of taking care of the problem. I just like to say I’ve been to the Was upset prior to arriving. When I spoke to the service tech Scott did a great job of taking care of the problem. I just like to say I’ve been to the service department quite a few times and all have been great! More
Quick recall check I had to take my car in for a quick check as it could have been affected by a recall. During the service, I was able to relax and get some work done. I had to take my car in for a quick check as it could have been affected by a recall. During the service, I was able to relax and get some work done. Within 45 minutes, I was ready to go. Everyone was very nice, the customer service is always excellent. Thank you! More
Personable and professional Working with Scott in the service department was great. Being new to the area, you never know what you will find at service centers. Scott was perso Working with Scott in the service department was great. Being new to the area, you never know what you will find at service centers. Scott was personable, professional, gave me very good information up front so I could make the best decisions on my car's needs and the dept was on time as estimated for me. More