Acura of Johnston
Johnston, IA
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
I bought MDX 2020 I have had very good experience buying my MDX. Everybody was very helpful from the sales person to service person. I would recommend the dealership to I have had very good experience buying my MDX. Everybody was very helpful from the sales person to service person. I would recommend the dealership to everybody. I got many options to buy a car, meeting my needs. I hope my next car will be Acura as well. Roman O More
Great Experience Scott is simply wonderful. He went above and beyond to make sure the process went smoothly and we were taken care of. The communication cadence and pe Scott is simply wonderful. He went above and beyond to make sure the process went smoothly and we were taken care of. The communication cadence and personalized experience were top ntoch. More
Excellent Sales Experience Tom went above and beyond in making sure we got the new vehicle that we wanted. He was thorough in making sure we understood how everything worked and Tom went above and beyond in making sure we got the new vehicle that we wanted. He was thorough in making sure we understood how everything worked and answered any questions that we had. More
Dropped in for an oil change and was serviced promptly. Scott also gave me an excellent, understandable explanation of the inspection performed. Everything went well. Scott also gave me an excellent, understandable explanation of the inspection performed. Everything went well. More
I was very pleased for the when I had an issue and it was not resolved unexpectedly the Service Manger reached out to me personally to assist with the repair of my vehicle. not resolved unexpectedly the Service Manger reached out to me personally to assist with the repair of my vehicle. More
I am a proud Acura owner and I am very pleased with my experience at Acura of Johnston! Great professional customer service, quality and care! experience at Acura of Johnston! Great professional customer service, quality and care! More
I got my car back the way it should have been compared to the previous time. No surprises and any concerns were clearly defined with no bullying. I’m a customer who will keep my car a long time and can’t sta the previous time. No surprises and any concerns were clearly defined with no bullying. I’m a customer who will keep my car a long time and can’t stand hard sells or issues that aren’t absolutely necessary. More
Wesley and team do a great job with oil changes! Their transparency is much appreciated too. We are always pleased with our interactions during visits. transparency is much appreciated too. We are always pleased with our interactions during visits. More
The service staff is helpful and always greet me promptly. I was not able to wait for the service so they found me a shuttle ride quickly. All went well. And reasonable price promptly. I was not able to wait for the service so they found me a shuttle ride quickly. All went well. And reasonable price More
Cody Semler is an exceptional salesperson Our experience with Cody was one I will never forget. We purchased an Acura RDX and driving out of the dealership I was rear ended by a drunk driver. Our experience with Cody was one I will never forget. We purchased an Acura RDX and driving out of the dealership I was rear ended by a drunk driver. The cars was driven back to the dealership where Cody took care of getting it to the auto body shop for us. He went above and beyond to make sure we were taken care of. At the conclusion of the repairs, it was decided to not take that car but purchase a new one. Again, Cody helped me with the entire purchase and made the bad karma disappear. He is a professional, caring, and genuine good person. He made sure that I turned a very bad experience into a positive one. Thank you, Cody Semler! More