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Acura of Johnston

Johnston, IA

4.7
1,234 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

August 31, 2020

Responsive to my requests for a new MDX purchase. Completed the deal on the same day. Paperwork was ready and accurate. Of the 30 cars I’ve purchased over the years this was a new standard! More

by WHLLOYD144
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Sejad Dubinovic, Anthony Ronzani
August 31, 2020

Christian F. made my transition from trading in my old lease and acquiring a new lease smooth and efficient . He was very helpful with information for me to make a decision on what i wanted to do . He is More

by mytwoakitas
Recommend Dealer
Yes
Employees Worked With
Sejad Dubinovic, Christian Firestine
August 28, 2020

The service was delivered in a timely manner and with courtesy. I received a loaner car for the time my car was in service, this eliminated some problems for me and was greatly appreciated. More

by STEVE.RUSSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Scott Mears
August 27, 2020

Always friendly. Always on time. I feel they take good care of my vehicle. Service area clean. Waiting area comfortable. Great explanation of all services More

by jaco3sa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
August 27, 2020

I worked with Christian at Acura of Johnston to turn in my leased vehicle and get a new leased vehicle. The transaction was seamless and smooth. I was able to drive away with my new vehicle the same day. C More

by Navin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sejad Dubinovic, Christian Firestine
August 21, 2020

Very friendly and easy to work with. Worked with me to get me what I wanted in the vehicle and price. Would recommend them to others. More

by CAF_0613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sejad Dubinovic, Christian Firestine
August 20, 2020

Great service. Very friendly and knowledgeable. I would definitely come back here again. The waiting area was very clean, quiet, and nice. The service was completely very quickly. More

by AdelBrian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
August 18, 2020

Acura of Johnston, as usual, has been great to work with. Responsive to our questions and easy to get scheduled for service. Will be back again! More

by pederson.sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Scott Mears
August 17, 2020

Top notch! Great staff and helpful Every time I visit with or without an appointment. Only issue you keep sending survey to incorrect email address. More

by gr8antto8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
August 14, 2020

Dishonest approach to sales The purchase process was a total mess. Sejad tried to make everything right, but we still left there never wanting to go back. Cody was our Sale More

by DENNYFAMILY3
Price
Recommend Dealer
No
Employees Worked With
Sejad Dubinovic, Cody Semler
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