Acura of Johnston
Johnston, IA
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
Responsive to my requests for a new MDX purchase. Completed the deal on the same day. Paperwork was ready and accurate. Of the 30 cars I’ve purchased over the years this was a new standard! Completed the deal on the same day. Paperwork was ready and accurate. Of the 30 cars I’ve purchased over the years this was a new standard! More
Christian F. made my transition from trading in my old lease and acquiring a new lease smooth and efficient . He was very helpful with information for me to make a decision on what i wanted to do . He is lease and acquiring a new lease smooth and efficient . He was very helpful with information for me to make a decision on what i wanted to do . He is a super friendly and helpful person!. Sejad D. was a great help!! Thanks to both of you!!! More
The service was delivered in a timely manner and with courtesy. I received a loaner car for the time my car was in service, this eliminated some problems for me and was greatly appreciated. courtesy. I received a loaner car for the time my car was in service, this eliminated some problems for me and was greatly appreciated. More
Always friendly. Always on time. I feel they take good care of my vehicle. Service area clean. Waiting area comfortable. Great explanation of all services care of my vehicle. Service area clean. Waiting area comfortable. Great explanation of all services More
I worked with Christian at Acura of Johnston to turn in my leased vehicle and get a new leased vehicle. The transaction was seamless and smooth. I was able to drive away with my new vehicle the same day. C my leased vehicle and get a new leased vehicle. The transaction was seamless and smooth. I was able to drive away with my new vehicle the same day. Christian stayed late after hours to explain and deliver my new vehicle. I would definitely go back to them for my vehicle needs and I recommend Christian for anyone who is looking out for cars out there. More
Very friendly and easy to work with. Worked with me to get me what I wanted in the vehicle and price. Would recommend them to others. get me what I wanted in the vehicle and price. Would recommend them to others. More
Great service. Very friendly and knowledgeable. I would definitely come back here again. The waiting area was very clean, quiet, and nice. The service was completely very quickly. definitely come back here again. The waiting area was very clean, quiet, and nice. The service was completely very quickly. More
Acura of Johnston, as usual, has been great to work with. Responsive to our questions and easy to get scheduled for service. Will be back again! Responsive to our questions and easy to get scheduled for service. Will be back again! More
Top notch! Great staff and helpful Every time I visit with or without an appointment. Only issue you keep sending survey to incorrect email address. with or without an appointment. Only issue you keep sending survey to incorrect email address. More
Dishonest approach to sales The purchase process was a total mess. Sejad tried to make everything right, but we still left there never wanting to go back. Cody was our Sale The purchase process was a total mess. Sejad tried to make everything right, but we still left there never wanting to go back. Cody was our Salesman and was shady and dishonest with us. We found out later 2 packages should have been part of the sticker price but were not. You learn about the extra $1,000 or so dollars after the fact. He made us believe they were optional and he forgot to take them off the price. Just be upfront with customers, honesty wins every time! More