Acura of Johnston

They are always polite, knowledgeable and responsive. I trust the work they do. Great company and great people. It was a pleasant experience as always. trust the work they do. Great company and great people. It was a pleasant experience as always. More

Purchased my vehicle in February and this was my first service at the dealership. It was quick, easy, and friendly. Makes thinking ahead to my next appointment feel like less of a chore. service at the dealership. It was quick, easy, and friendly. Makes thinking ahead to my next appointment feel like less of a chore. More

Everything was Excellent from the customer service and care of my Acura RDX, but I have one issue which is that I didn’t get my car washed after service . I would have asked but have a busy schedule and h care of my Acura RDX, but I have one issue which is that I didn’t get my car washed after service . I would have asked but have a busy schedule and had to leave right away . Maybe your policy has changed and now requires a customer to ask for a car wash after being serviced but this has always been done in the past . More

I will say it was one of the easiest care buying processes I have been through. There were no games no hiding anything and they went above and beyond to communicate. There were some things that need processes I have been through. There were no games no hiding anything and they went above and beyond to communicate. There were some things that needed to be added to my vehicle after purchase and they followed up with me right away to get that scheduled. Other dealers push you out the door once the papers are signed but I have not at all felt this way. As long as the service stays at this level I wouldn't hesitate buying another vehicle here again. More

Disappointed in not being told ahead of time that there was no owners manual for car purchased. No second key. Carvana at least warns you. was no owners manual for car purchased. No second key. Carvana at least warns you. More

Acura of Johnston Service is wonderful. It is easy to schedule appointments and the Service Mgrs are always top notch in customer service and support. schedule appointments and the Service Mgrs are always top notch in customer service and support. More

I was treated professionally when it came to taking care of my car. The service on my care was done in the time period they had stated. of my car. The service on my care was done in the time period they had stated. More

Great experience with Casey. He was thorough and accommodating. Without too much pressure to close a deal it was clear he wanted to get to a close. He has a bright future in luxury/high end auto sa accommodating. Without too much pressure to close a deal it was clear he wanted to get to a close. He has a bright future in luxury/high end auto sale! More

I enjoy going to dealership. Always treated very well and service is performed as expected plus no surprises with respect to cost. Plan to return> service is performed as expected plus no surprises with respect to cost. Plan to return> More

Provided awesome customer service along with very clear explanation of the service needs and options and what's best for long term life of the vehicle. Jeremy Gorsuch rocks! explanation of the service needs and options and what's best for long term life of the vehicle. Jeremy Gorsuch rocks! More