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Acura of Johnston

Johnston, IA

4.7
1,234 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

November 27, 2020

The Concierge service is stellar. Phil took great care of my car driving it 3 hours to Des Moines and returning it to me at work. Best thing is it still had a full tank of gas when it was returned! Than More

by 4morty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
November 24, 2020

Service was excellent and so easy! Appreciated how fast and easy it was to get our new acura serviced! Would recommend to others! Thanks so much! More

by MEGANCWESTERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
November 19, 2020

Everything thing went very well. Additional service was great. One thing I thought was funny...... Most of the time there is a tootsie pop in the air duct. as a thank you for service, so when I was paying More

by iiwiiuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
November 17, 2020

I appreciate the precautions being taken at your dealership during this pandemic. Everyone I dealt with was very professional. It was easy to make an appointment online. More

by ERHANSEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Scott Mears
November 16, 2020

Christian was very friendly and respectful during my Acura RDX purchase. He helped me get the features important to me and was mindful to keep cost reasonable. I live 3 hours away so the concierge ser More

by 4morty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Firestine
November 16, 2020

Your service department did a great job on my car. From the tech (TJ?) who did the work, to Jared, the Service Manager, I could not be more pleased with my experience at Acura of Johnston. Even the loaner More

by BAKKEIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ - also gets 5 stars., Jared Maxey
November 16, 2020

I have service my vehicle here in the past and I have had a great experience with the service department. Just recently bought a brand new Acura TLX which I love and Christian Firestine did a great job helpi More

by niicolequang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Curtis Luster, Christian Firestine, Jared Maxey, Scott Mears
November 13, 2020

WE are on are 4th Acura, all RL, Jeremy has always been a great service advisor! Thank you Jeremy! We have always been treated very good with are service on are Acura RL's . Michael Argetsinger More

by MARGETSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
November 13, 2020

Everyone is always very helpful and friendly. This is our second RDX and have been very happy with it. I am a widow now, but don’t feel like they take advantage of me. More

by jmk1199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Scott Mears
November 10, 2020

Great customer service and communication . Wait was not Great customer service and communication . Wait was not very long and my Acura has been running smooth. I appreciate the professionalism. Thank y More

by emmgoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Scott Mears
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