Acura of Johnston
Johnston, IA
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The Concierge service is stellar. Phil took great care of my car driving it 3 hours to Des Moines and returning it to me at work. Best thing is it still had a full tank of gas when it was returned! Than of my car driving it 3 hours to Des Moines and returning it to me at work. Best thing is it still had a full tank of gas when it was returned! Thank You More
Service was excellent and so easy! Appreciated how fast and easy it was to get our new acura serviced! Would recommend to others! Thanks so much! and easy it was to get our new acura serviced! Would recommend to others! Thanks so much! More
Everything thing went very well. Additional service was great. One thing I thought was funny...... Most of the time there is a tootsie pop in the air duct. as a thank you for service, so when I was paying great. One thing I thought was funny...... Most of the time there is a tootsie pop in the air duct. as a thank you for service, so when I was paying the invoice I wounded what flavor it would be and then it was not there. LOL..... More
I appreciate the precautions being taken at your dealership during this pandemic. Everyone I dealt with was very professional. It was easy to make an appointment online. dealership during this pandemic. Everyone I dealt with was very professional. It was easy to make an appointment online. More
Christian was very friendly and respectful during my Acura RDX purchase. He helped me get the features important to me and was mindful to keep cost reasonable. I live 3 hours away so the concierge ser Acura RDX purchase. He helped me get the features important to me and was mindful to keep cost reasonable. I live 3 hours away so the concierge service offered for maintenance and repairs is amazing. I will definitely tell me friends to check Acura of Johnston out for their next purchase. More
Your service department did a great job on my car. From the tech (TJ?) who did the work, to Jared, the Service Manager, I could not be more pleased with my experience at Acura of Johnston. Even the loaner the tech (TJ?) who did the work, to Jared, the Service Manager, I could not be more pleased with my experience at Acura of Johnston. Even the loaner car they provided was awesome. Definitely a good representation of what a good service department should be. Thank you! More
I have service my vehicle here in the past and I have had a great experience with the service department. Just recently bought a brand new Acura TLX which I love and Christian Firestine did a great job helpi a great experience with the service department. Just recently bought a brand new Acura TLX which I love and Christian Firestine did a great job helping me get the vehicle. He was super friendly and got everything ready before I came in to purchase. He made the process a lot easier and quicker. More
WE are on are 4th Acura, all RL, Jeremy has always been a great service advisor! Thank you Jeremy! We have always been treated very good with are service on are Acura RL's . Michael Argetsinger great service advisor! Thank you Jeremy! We have always been treated very good with are service on are Acura RL's . Michael Argetsinger More
Everyone is always very helpful and friendly. This is our second RDX and have been very happy with it. I am a widow now, but don’t feel like they take advantage of me. second RDX and have been very happy with it. I am a widow now, but don’t feel like they take advantage of me. More
Great customer service and communication . Wait was not Great customer service and communication . Wait was not very long and my Acura has been running smooth. I appreciate the professionalism. Thank y Great customer service and communication . Wait was not very long and my Acura has been running smooth. I appreciate the professionalism. Thank you very much More