Acura of Johnston

My car broke down going from AR to MN in Des Moines. I was stranded and not sure what to do,as it was already 6:00 at night. I called Acura of Johnston and talked to a sales person, Andi Zenkovic, who co was stranded and not sure what to do,as it was already 6:00 at night. I called Acura of Johnston and talked to a sales person, Andi Zenkovic, who could not have been nicer and sympathetic to my situation. He gave me suggestions about how to get the car to the service dept and letting me know that there was a hotel that basically shared their parking lot. He stayed until 8:00 that night making sure that i got there safely and to make sure that i woke up and got to the service dept first thing in the morning. I then was there in the morning and had the pleasure of talking to Scott Mears in the service dept. He also sympathized with my situation and did everything he could to get my car looked at asap so that i could figure out my next move of getting back to mn. I have mostly owned Acuras and always had my cars serviced at Acura simply because of the quality of service like this situation. I do not live in Des Moines, but i would certainly recommend this dealership to anyone who is in the market for a new or used car and for service on their car. Thank you Andi and Scott. More

I came in and knew what I wanted to look at and Jack took me right to it. He was great, the only thing that bothered me, and it really bothered me, is the dealerships insistence on trying to sell me extras. me right to it. He was great, the only thing that bothered me, and it really bothered me, is the dealerships insistence on trying to sell me extras. I told him I didn’t want the $1200 package that protects the interior and was at first told I had to take it. After I got up to leave they took it off. When I said I wanted the car he took it to the finance people and they added it back on. He tried crossing it out I refused to sign any paperwork with it on there so he went back and got a new form. Then when I went to sign with the finance department they said they got me a lower rate by adding in a bunch of extras I didn’t want, making the payment the same as before. I said no and I still got the lower rate. That’s some bait and switch stuff going on there. I still bought the car but I probably won’t go back again. More

I brought my car in with 4 issues I’ve had since I purchased the vehicle and not one was fixed nor did they coverthemsoIwouldsaythiswasquitealoss purchased the vehicle and not one was fixed nor did they coverthemsoIwouldsaythiswasquitealoss More

When nobody give us a chance they help us.the salesman was real nice he got us a vehicle that we want we drove out the lot happy was real nice he got us a vehicle that we want we drove out the lot happy More

Good fast service for the repairs I needed immediately. Will be scheduling more routine maintenance soon. Would recommend Acura of Johnston for my next purchase. Will be scheduling more routine maintenance soon. Would recommend Acura of Johnston for my next purchase. More

Good service great bunch 2 work with! Will revisit when have too. This is a good clean dealership with great coffee while you wait for car 😃!! have too. This is a good clean dealership with great coffee while you wait for car 😃!! More

Spencer was very helpful and it was such an easy visit! I am very happy to have purchased and serviced my new car with Acura of Johnston! am very happy to have purchased and serviced my new car with Acura of Johnston! More

The Sales and Finance staff were very helpful and knowledge through our buying process. We were very satisfied with the outcome of our 2020 MDX purchase and would recommend Acura of Johnston to othe knowledge through our buying process. We were very satisfied with the outcome of our 2020 MDX purchase and would recommend Acura of Johnston to other car buyers. More

I recently had my 2017 NSX brake fluid and oil change, alignment, and tire change performed by Acura of Johnston. Spencer the service manager and Tom the NSX technician were excellent to work with because alignment, and tire change performed by Acura of Johnston. Spencer the service manager and Tom the NSX technician were excellent to work with because they attended to all the special requests that I had and answered in full detail all technical questions. It is truly refreshing to get EXACTLY what you want for EVERY REQUEST without compromising or having to beg!!! I found gearhead utopia!!! More

Something seems fishyLike a bait and switch and then to Something seems fishy Like a bait and switch and then to just get my paperwork copies was like pulling teeth. Still have nothing Good luck Something seems fishy Like a bait and switch and then to just get my paperwork copies was like pulling teeth. Still have nothing Good luck More