Acura of Johnston
Johnston, IA
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Just relocated from Arizona and had a dead battery at the hotel. We were able to get our Acura in right away and they got to it even sooner than promised. Spencer was great with communication during the proc hotel. We were able to get our Acura in right away and they got to it even sooner than promised. Spencer was great with communication during the process and we look forward to a long relationship with Acura of Johnston. More
Very thorough and met all my needs and answered all my questions. They were very timely regarding the estimate for my oil change and went through all service needs for my vehicle. There was no pressure to questions. They were very timely regarding the estimate for my oil change and went through all service needs for my vehicle. There was no pressure to perform the services needed. I felt I was treated honestly. More
I was looking for a very specific car and found it at Acura of Johnston. Hasan was the salesman who made initial contact with me and he created a friendly, proactive and great experience from the onset. Acura of Johnston. Hasan was the salesman who made initial contact with me and he created a friendly, proactive and great experience from the onset. If he didn’t know the answers to my question he made sure he found out and got back to me. It was one of the most pleasant used car buying experiences I have been through. They even went the extra mile to have the car ready for us to take on an out of state business trip on short notice. Everyone was friendly, low pressure and helpful from the sales manager to the finance director. They made the experience top notch. I can especially recommend Hasan. I felt like he was looking out for my best interests and treated me like family, not just like he was trying sell a car. Go see Hasan at Acura of Johnston, you won’t be disapointed. More
Andi was good representative of Company. Friendly and informative. Enjoyed the process. Easy to establish price for trade in. Purchased Acura RDX with Technology Package. informative. Enjoyed the process. Easy to establish price for trade in. Purchased Acura RDX with Technology Package. More
My sales person Jack was awesome had to bring vehicle back and the loaner they gave me was much appreciated. Spencer is service was awesome but communication was not good. I had to call when I was told t back and the loaner they gave me was much appreciated. Spencer is service was awesome but communication was not good. I had to call when I was told they would call me to see what was going on with my car I am still waiting for a call from Spencer about my remote that I took to them and it is now not working. Tech said when they programed my new remote probably kicked old remote out. Spencer was going to call me to set up getting my old remote programed but I have not received a call it has been a couple weeks. More
I cant say enough about Jack he was awesome in everyway found me a car that really worked for me he is an awesome sales person you are lucky to have him on your staff found me a car that really worked for me he is an awesome sales person you are lucky to have him on your staff More
We enjoyed working with Jack. He was knowledgeable about the Acuras that we were interested in.. We highly recommend him to our friends and family. the Acuras that we were interested in.. We highly recommend him to our friends and family. More
Excellent service, they told me the fronted ailment would take around an hour and half and they were right. I already told you the quality I had. Don’t think I need you to tell me how many words to use, if w take around an hour and half and they were right. I already told you the quality I had. Don’t think I need you to tell me how many words to use, if want me to do ever a survey again. Thanks More
They were very friendly and helpful. Every employee that walked by said hi and made sure we were being helped. The sales men helping use were honest, answered our questions and if they didn't know they foun walked by said hi and made sure we were being helped. The sales men helping use were honest, answered our questions and if they didn't know they found out the answer. Kept us informed of what was going on at all times. As More
Very happy with my purchase, staff treated me well and helped me get my previous car traded in at a fair price. Professional and courteous! Highly recommend! helped me get my previous car traded in at a fair price. Professional and courteous! Highly recommend! More