Back

Acura of Johnston

Johnston, IA

4.7
1,235 Reviews

5138 Merle Hay Road

Johnston, IA

50131

Directions

By Type

Showing 1,235 reviews

April 25, 2023

Had no issues when I purchased my MDX, but the service dept hasn't been the greatest. For the past few years, I leave messages and no one calls me back and I'm only trying to schedule an appt or ask a qu More

by Mason401
Recommend Dealer
No
Employees Worked With
Scott Mears
Apr 26, 2023 -

Acura of Johnston responded

We're sorry to hear about your experience and would like to discuss this further with you. Please email me at craigmesenbrink@lithia.com so we can discuss the entire situation and figure out a way to earn your trust again. Thank you, Craig Mesenbrink Acura of Johnston

March 28, 2023

Barry was great to work with, had the car ready as I came in, and very attentive to my needs. More

by Barrybrumm5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Zenkovic, Barry Brumm
Mar 29, 2023 -

Acura of Johnston responded

Thanks for sharing your thoughts about your experience with Acura of Johnston. We appreciate your business and hope to see you again soon!

March 27, 2023

I recently purchased a new RDX from Susie Baldwin. I really enjoyed working with her. She made the buying experience easy and pleasant. She was able to answer all my questions about the car. Since I g More

by Gansentony
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Susie Baldwin, Susie Baldwin
Mar 29, 2023 -

Acura of Johnston responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Susie could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 25, 2023

My wife and I recently purchased a Acura RDX with the help of Susie Baldwin, Client Advisor. We would highly recommend working with Susie if you are in the market for a new or used vehicle. Susie was kn More

by rich2814
Recommend Dealer
Yes
Employees Worked With
Susie Baldwin
Mar 27, 2023 -

Acura of Johnston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Acura of Johnston are glad to have you as a customer.

March 08, 2023

Had good prompt and courteous service and willingness to help. Workmanship on service fixed the problem. More

by David C. King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Remy, Thomas Luong
Mar 08, 2023 -

Acura of Johnston responded

Thank you for taking the time to leave us a five-star review. We are very happy to have provided you with a positive experience. We sincerely value your business, David, and look forward to your next visit.

March 07, 2023

I received friendly and fast service when buying my MDX. Wyatt made the process easy and low pressure. More

by Eyework2golf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andi Zenkovic, Wyatt Thorson
Mar 08, 2023 -

Acura of Johnston responded

Thank you for sharing your great experience with us! We're happy to hear it went well here with Wyatt. We hope you enjoy your new MDX. We truly appreciate your business.

March 04, 2023

Start to finish, from trade to purchase, Wyatt, Jack and Andi were great in ensuring we were happy with our purchase! More

by Dccorson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Bryant, Andi Zenkovic, Wyatt Thorson
Mar 05, 2023 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with Wyatt, Jack, and Andi. We're glad to hear we delivered such a great experience!

March 03, 2023

Barry was a great salesman. Attentive to our needs when trying to make our new car purchase More

by APANNIER27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Brumm
Mar 03, 2023 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with Barry and our team. We're glad to hear we delivered such a great experience!

February 20, 2023

If you need a new vehicle this is the place! Tons of great cars, prices, and most importantly service! Barry is top notch! I would send anyone there with confidence! More

by Benjibrumm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Brumm
Feb 21, 2023 -

Acura of Johnston responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Johnston!

February 20, 2023

I enjoyed the conversation with Barry he was a great help and very easy to speak with. More

by hbelzer8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry Brumm
Feb 21, 2023 -

Acura of Johnston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Johnston!