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Acura of Johnston

Johnston, IA

4.7
1,234 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

August 02, 2021

Had my 2018 Honda CRV in for oil change and 30.000 mile check. Had normal maintenance items that needed attention, all were attended to, same day in a timely fashion. Spencer was SUPER! More

by gregleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Ridgway
July 30, 2021

Spencer is knowledgeable and friendly. He made my car a priority and got it in for repairs quickly. I will be using them for all of my Acura service needs in the future. More

by WEJE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Ridgway
July 29, 2021

Very accommodating and easy to work with. I was treated well by everyone I talked to and received updates on my car throughout the day. More

by DW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Spencer Ridgway
July 29, 2021

An efficient and friendly organization. Drop off and pick-up was easy and took less than ten minutes. I would recommend. and will use again. More

by MHURN21
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
July 27, 2021

The team was extremly outgoing. They were so helpful while working with my situation; been flexible. Staff is friendly with great personalities. Keep up the good work More

by kyleeannt5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
July 24, 2021

After 10 years of nothing short of perfect service department it pains me to say something has changed badly. integrity is EVERYTHING find it and bring it back. More

by nadiramare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Mears
July 23, 2021

The service obtained at a very short notice was indeed awesome. Thanks a million! A few new friendships were created while awaiting the servicing of my own vehicle. That also was awesome. More

by Fadafelix
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
July 22, 2021

I really really like this dealership's service department. The review requirement of at least 25 words is annoying. I am a man of few words. More

by rehansen1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Ridgway
July 22, 2021

The car was filthy. Was told it would be detailed and it wasn’t. Agreed to have the brakes fixed and they are still grinding. Agreed to have the gas tank filled in the purchase agreement and it wasn’t upon More

by CHELL0618
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aj
July 21, 2021

Easy to make an appointment and flexible scheduling. Acura has a welcoming environment that makes you feel at ease when there. Will be recommending to others. More

by TEYLOR.RINDONE99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Remy
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