Acura of Johnston
Johnston, IA
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Another solid experience with the service department. Work done competently and on time; solid advice from the service manager was greatly appreciated. Work done competently and on time; solid advice from the service manager was greatly appreciated. More
We came ready to buy a car that day with all of our paperwork in tow. I had shopped online and scouted out specific cars to drive. Upon entering Zak K. Was quick to help us and made the process very s paperwork in tow. I had shopped online and scouted out specific cars to drive. Upon entering Zak K. Was quick to help us and made the process very smooth and straight forward. He was not over bearing with trying to sell us unnecessary extras. The whole process took us about 3 hours. the only fault I had was when I had called to set up a time to drive the car no one answered the phone, I tried again later again no answer. Thankfully I decided to just go over there instead. More
Acura of Johnston has exceeded my expectations once again!! Top notch dealership and customer service. I can’t thank Hasan Muratovic enough for his patience and resilience. He went above and beyond any again!! Top notch dealership and customer service. I can’t thank Hasan Muratovic enough for his patience and resilience. He went above and beyond anything that I could have expected from a salesman, from reaching out to me regarding my interest, to suggesting the best possible car for me, to explaining in detail every feature of the car, securing the best possible deal for me and making sure he stayed on top of the financing to make sure I was approved, helping move my belongings from my old vehicle to the new, and even calling to check on my daughter because he knew she wasn’t feeling well. I can’t thank him and the Acura of Johnston team enough! More
Worse dealer experience I’ve ever had will never work with Acura of Johnston or recommend anyone to this dealer they are very very unprofessional, come to find out the vehicle they sold me was not full i with Acura of Johnston or recommend anyone to this dealer they are very very unprofessional, come to find out the vehicle they sold me was not full inspected before it was sold to me, they forced me to get additional dealer package and warranty tell me that was they way the sold cars and all buy are required to have it, I feel very much token advantage of. I hate that I ever worked with them from the sells man to the brunch manager, this location should be shut down I can only imagine how many others have gone through this. More