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Acura of Johnston

Johnston, IA

Overview
Reviews
4.7
1,234 Reviews
Call Dealership (515) 446-3581
View Awards

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

October 10, 2021

A wonderful salesman in Hassan he kept his word on everything that he said and he came through before October 1 I would recommend used in a heartbeat More

by GYPO51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan, Craig Mesenbrink, Hasan Muratovic
Report | Print
Oct 10, 2021 -

Acura of Johnston responded

Thank you so much for choosing Acura of Johnston! Congratulations on your new purchase, and please let us know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 08, 2021

We were stranded on I-35 highway headed back home to KC with two flat tires after going through a construction zone . We were towed to the Acura dealer in Des Moines. We arrived with our car at closing, bu More

by acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Weltha
Report | Print
Oct 10, 2021 -

Acura of Johnston responded

Jan and Alan, thank you for choosing Acura of Johnston. Your feedback and rating mean a lot to us. We're so glad we were able to help you during this trying time, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 06, 2021

Superb service, friendly, knowledgeable and fast!!! And they had the car I wanted. Thank you More

by CharminUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Hasan Muratovic
Report | Print
Oct 06, 2021 -

Acura of Johnston responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Oct 06, 2021 -

Acura of Johnston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 06, 2021

Great service, vehicle completed on time and without issue. Friendly and accommodating service manager and parts department was extremely helpful. More

by Ankeny, IA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeeRoy Ruiz, Scott Mears
Report | Print
Oct 07, 2021 -

Acura of Johnston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 06, 2021

Fast and thorough service. The technicians were helpful and made sure to explain things in detail More

by DECLINED0
Recommend Dealer
Yes
Employees Worked With
Tyler, Lake Hardy
Report | Print
Oct 07, 2021 -

Acura of Johnston responded

Thank you for sharing your thoughts about your experience with Acura of Johnston. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 05, 2021

Would not buy a vehicle from this dealership. Had a very poor experience with both service and sales dept. More

by Al
Recommend Dealer
No
Employees Worked With
Not known
Report | Print
Oct 22, 2021 -

Acura of Johnston responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 04, 2021

It was a awesome experience!Very low pressure. Everyone there cared about our needs Made buying a car a great experience! More

by horsewoman390
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Alex Remy
Report | Print
Oct 05, 2021 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 03, 2021

Recently purchased a car from Hasan. He was super on top of everything and very knowledgeable. Would totally recommend him. More

by Smith76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Report | Print
Oct 03, 2021 -

Acura of Johnston responded

Thank you for your business and this review. We're happy to hear Hasan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 02, 2021

Ashley was super friendly and was great to work with. Made our experience a good one. More

by ROBERTSON8701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Craig Mesenbrink, Ashlie Stolz
Report | Print
Oct 03, 2021 -

Acura of Johnston responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Ashlie and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 01, 2021

Fast friendly great service!Came for my first oil change Fast friendly great service! Came for my first oil change and it went very well! I will come back again! More

by MLWALLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
Report | Print
Oct 01, 2021 -

Acura of Johnston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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